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Program Review In Student Affairs. Office of the Vice President Division of Student Affairs Virginia Tech 2008 - 2009. What is Program Review?. A systematic mechanism to monitor the status, effectiveness, efficiency, and progress of programs and services provided

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Program review in student affairs

Program ReviewIn Student Affairs

Office of the Vice President

Division of Student Affairs

Virginia Tech

2008 - 2009


What is program review
What is Program Review?

  • A systematic mechanism to monitor the status, effectiveness, efficiency, and progress of programs and services provided

    • Both descriptive & evaluative

  • Tied closely to the mission, goals, and specified outcomes of a department

    • Comprehensive examination of what an office does and how well it performs to that end

  • Forward looking

    • Provides a snap-shot of where a department is currently and whether they are making progress toward departmental priorities and university-wide strategic planning


Why conduct a program review
Why conduct a Program Review?

  • Process yields information that allows the department and the division to:

    • Identify future directions, needs, and priorities

    • Recognize and respond to strengths or weaknesses of programs and services

    • Assist in assessing a department’s relationships with and contributions to other programs within the university

    • Strengthen and improve programs and services offered to students and faculty


Why conduct a program review1
Why conduct a Program Review?

  • Continuous improvement

  • Accreditation commissions and governing bodies

  • Concerns about accountability to multiple constituents

  • Tight budgets and markets

  • Savvy consumers

  • Perceptions about learning and higher education


The role of assessment
The Role of Assessment

  • Assessment is any effort to gather, analyze, and interpret evidence which describes a unit’s effectiveness (Shuch & Upcraft, 2001)

  • Assessment allows units to examine key questions, including:

    • What do we expect our students to know, be able to do, or value as a result of participating in our programs & services?

    • Do our students know, do and value these things?

    • Are they learning what we want them to learn?

    • How do we know?


Elements of program review
Elements of Program Review

One year process including:

  • Planning

  • Self-Study using professional standards

  • Completion of Program Review Report

  • Review of recommendations included in the report by the Executive Leadership Group


Phase 1 planning
Phase 1: Planning

  • Establish an objective committee

  • Estimate a budget

  • Set a timeline

  • Gather information

    • Policies/procedures

    • Program descriptions

    • Assessment data that has been collected

    • Programmatic budget

    • Staffing and resource descriptions


Phase 2 self study
Phase 2: Self-Study

  • Review items in Program Review Template

  • Decide on professional standards

    • CAS Standards

    • Professional Standards

  • Conduct self-study, using information collected to support findings and conclusions


Council for the advancement of standards cas standards vs guidelines
Council for the Advancement of Standards (CAS): Standards vs Guidelines

  • Standard, printed in BOLD TYPE, considered to be essential to successful professional practice

    • Use auxiliary verbs “must” and “shall”

  • Guideline, printed in LIGHT FACE TYPE, is a statement that clarifies or amplifies a standard.

    • Use auxiliary verbs “should” and “may”

    • Not required for compliance to be achieved; designed to offer suggestions & illustrations


Phase 3 completion of program review report
Phase 3: Completion of Program Review Report

  • Complete Program Review Report template

  • Departments may wish to have a group or person external to their department review the completed report and provide feedback


Phase 4 review of report recommendations
Phase 4: Review of Report Recommendations

  • The Executive Leadership Group will review the completed Program Review Report focusing on the recommendations

  • Each department’s director will be scheduled to present their report to the Executive Leadership Group, typically this is done during the fall semester following completion of the report


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