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Our Service Is Our Strength

Our Service Is Our Strength. Business-Class Solutions and Business-Class Service www.osws.com. Company Overview and Positioning Presentation. Our Service Is Our Strength. Company Overview Founded in 1992 Headquartered in Austin, TX IT Solutions, Services and Consulting 25+ Employees

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Our Service Is Our Strength

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  1. Our Service Is Our Strength Business-Class Solutions and Business-Class Service www.osws.com Company Overview and Positioning Presentation

  2. Our Service Is Our Strength Company Overview Founded in 1992 Headquartered in Austin, TX IT Solutions, Services and Consulting 25+ Employees 400+ Satisfied Customers 87% Customer “A+” Approval Rating Profitable every year since founding 46% Average Growth Year over Year

  3. Our Service Is Our Strength Value Proposition FACT: IT Solution design and implementation is intensive up-front but minimal to maintain. In-house IT personnel can cost $50-100K/Yr on books. On-Site = Expert IT Professionals to solve your problems Cost Effective Outsourcing - Expensive IT skills, knowledge, certifications and experience for a reasonable cost Volume buying power - Volume Discounts - Scale Insider Negotiating power – Long-term relationships with vendors, resellers, OEMs, service providers, and carriers We are your consultant…Technology and product agnostic – We design and implement the best, most optimal solution for you.

  4. Our Service Is Our Strength Company Mission To be the Texas region’s leading provider of customized and optimized Information Technology Solutions, Services, and Consulting for small-to-medium sized businesses. We accomplish this mission through: Customer focused solutions Unparalleled domain expertise World-class customer service and professionalism We deliver high quality solutions that create value and profit for our customers.

  5. Our Service Is Our Strength Customer Focused Solutions LAN/WAN Infrastructure Design, Build, Support, Upgrade and Refit Increase productivity, efficiency, speed and competitiveness Secure, Reliable, Scaleable, Redundant, and Cost Effective Website Development and Hosting Deliver Your message anytime, anywhere Uptime – All the Time Enable your business to open new markets worldwide Software Application Development Make technology work for you Maximize your business by leveraging customized software, built to your business and industry specifications and needs

  6. Our Service Is Our Strength Domain Expertise 10+ year history in Austin 200+ years combined IT Solutions experience MCSE, Microsoft Partner, CCNA, Citrix, Etc. 15 IT designers, architects, developers, engineers, and project managers on staff Vertical Market expertise and experience in: Services Industry (Financial, Ins, Real Estate, Law, etc.) Technology Startups support and augmentation Restaurant/Retail IT design, build, maintain

  7. Our Service Is Our Strength Customer Service Technologies change that is why Customer Satisfaction is our #1 Priority “Our Service is our Strength” is company motto 87% customer “A+” approval rating 95% of customers said they would refer a friend Very strong, deep and referenceable customer base. 10 years of referral based business growth to 400 customers served

  8. Our Service Is Our Strength Company Guiding Principles Are we still striving relentlessly to improve what we do and how we do it? Will it earn and be worthy of our client’s honesty and trust? Does it leverage the On-Site brand to build trust in our community? Will it improve our client’s business and save them time or money? Can all company and individual actions be compared to a world-class service organization?

  9. Our Service Is Our Strength Alliance Partners Microsoft Certified Partner Cisco Certified Specialist Citrix Certified Solution Provider DELL Certified Reseller Summation Certified Timeslip Certified Specialist 3COM – Palm OS Developer

  10. Our Service Is Our Strength Methodology & Philosophy “The Four D’s” Discovery Assessing and understanding your business needs Design Finalizing design specifications, technical requirements and timeline for deliverables – Extensive Documentation required Development Development of technologies and scope of services Fulfillment of all requirements from the design stage Deployment Integration of new solution to existing platforms Quality control and Customer Expectation is key here

  11. Our Service Is Our Strength Business-Class Solutions and Business-Class Service For more information visit our website at: www.osws.com Or Call us at 512-374-1333

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