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NI DSD Visit – Alex McGuire Executive Director of Property. 2 July 2013. Wheatley Housing Group – Who we are . FUNDING LTD. WHEATLEY ENTERPRISES. INNOVATIONS. Our Group. GHA. Circa 45,000 properties Record tenant satisfaction – 87% Ethos of direct tenants involvement

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Presentation Transcript

NI DSD Visit –

Alex McGuire

Executive Director of Property

2 July2013

Wheatley Housing Group –

Who we are

1


Our group

FUNDING LTD

WHEATLEY

ENTERPRISES

INNOVATIONS

Our Group

2


GHA

  • Circa 45,000 properties

  • Record tenant satisfaction – 87%

  • Ethos of direct tenants involvement

    and influence

  • 3 Area Committees with £1.5m Area

  • Fund for local projects

    - Network of LHOs

    - RTOs

  • Culture of excellence:

    - IiP Gold accreditation

    - CSE accredited

    - EFQM – 5 Star for Excellence

    - Care Commission maximum 6 star rating

3


4


GHA safer and drier:

  • Focus now on improving environment and delivering ‘Better Lives’ via projects such as

    • Bursary Programme (xx bursaries to date)

    • Glasgow Gold

    • Wider Action – Silver Deal, Award winning apprentice programme

  • Current major projects:

    • Community Improvement Partnership

    • Transformational Regeneration Areas

    • Housing Options

    • Digital Inclusion

Investment complete, focus on Better Lives

5


Cleaner greener safer communities
Cleaner, greener,safer communities safer and drier:

Environmental Gold Standard

Innovative Community Improvement Partnership

Enforcement Officers

Glasgow House – Innovative design

6


Better lives
Better Lives safer and drier:

Award winning apprentiship programme

Bursaries for tenants

Services designed at point of delivery, empowering tenants

Wider Action

7


Cube safer and drier:

  • Circa 3,300 properties

  • Operates in 8 Local Authority Areas

  • Set up in 1990 for Scottish Homes stock transfer in Glasgow and West Dumbarton

    / Joined the group in 2012

8


Innovation at Cube safer and drier:

  • new state-of-the-art district heating and hot water system in Cube's Wyndford Estate in Maryhill, Glasgow

  • system provides low cost, environmentally-friendly energy and is part of a £27million regeneration of the Cube Housing Association homes and surrounding estate

  • Nationally recognised – Prince Charles & Energy and Climate Change Select Committee visit

9


Your Place safer and drier:

Property Management

Part of the

Wheatley Group

10


YourPlace Property Management safer and drier:

Scotland’s ‘feel good Factor’

Over 24,500 customers

Common Repairs team

Class leading customer satisfaction

11


YourPlace Property Management safer and drier:

Letting & Management

  • In-house capacity, including Marketing, Legal etc.

  • Access to Group services and contractors

  • Informed new legislation

12


13 safer and drier:


Lowther Homes safer and drier:

  • Fully owned subsidiary, with a separate Board

  • Full and mid market rented stock across Glasgow and beyond

    - 234 full market

    - 184 mid market

  • Profits ‘Gift Aided’ within the group

14


A growing group
A growing group safer and drier:

  • As a group, we have plans to continue to grow:

  • WLHP partnership

  • Loretto Housing and Care partnership

  • Focus on the central belt in Scotland, partnerships and asset growth

15



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