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NI DSD Visit – Alex McGuire Executive Director of Property. 2 July 2013. Wheatley Housing Group – Who we are . FUNDING LTD. WHEATLEY ENTERPRISES. INNOVATIONS. Our Group. GHA. Circa 45,000 properties Record tenant satisfaction – 87% Ethos of direct tenants involvement

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NI DSD Visit – Alex McGuire Executive Director of Property

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Ni dsd visit alex mcguire executive director of property

NI DSD Visit –

Alex McGuire

Executive Director of Property

2 July2013

Wheatley Housing Group –

Who we are

1


Our group

FUNDING LTD

WHEATLEY

ENTERPRISES

INNOVATIONS

Our Group

2


Ni dsd visit alex mcguire executive director of property

GHA

  • Circa 45,000 properties

  • Record tenant satisfaction – 87%

  • Ethos of direct tenants involvement

    and influence

  • 3 Area Committees with £1.5m Area

  • Fund for local projects

    - Network of LHOs

    - RTOs

  • Culture of excellence:

    - IiP Gold accreditation

    - CSE accredited

    - EFQM – 5 Star for Excellence

    - Care Commission maximum 6 star rating

3


Ni dsd visit alex mcguire executive director of property

  • £1.2b investment across Glasgow to make homes warmer, safer and drier:

  • additional £900m into Glasgow economy & 4,337 jobs created since transfer

4


Ni dsd visit alex mcguire executive director of property

GHA

  • Focus now on improving environment and delivering ‘Better Lives’ via projects such as

    • Bursary Programme (xx bursaries to date)

    • Glasgow Gold

    • Wider Action – Silver Deal, Award winning apprentice programme

  • Current major projects:

    • Community Improvement Partnership

    • Transformational Regeneration Areas

    • Housing Options

    • Digital Inclusion

Investment complete, focus on Better Lives

5


Cleaner greener safer communities

Cleaner, greener,safer communities

Environmental Gold Standard

Innovative Community Improvement Partnership

Enforcement Officers

Glasgow House – Innovative design

6


Better lives

Better Lives

Award winning apprentiship programme

Bursaries for tenants

Services designed at point of delivery, empowering tenants

Wider Action

7


Ni dsd visit alex mcguire executive director of property

Cube

  • Circa 3,300 properties

  • Operates in 8 Local Authority Areas

  • Set up in 1990 for Scottish Homes stock transfer in Glasgow and West Dumbarton

    / Joined the group in 2012

8


Ni dsd visit alex mcguire executive director of property

Innovation at Cube

  • new state-of-the-art district heating and hot water system in Cube's Wyndford Estate in Maryhill, Glasgow

  • system provides low cost, environmentally-friendly energy and is part of a £27million regeneration of the Cube Housing Association homes and surrounding estate

  • Nationally recognised – Prince Charles & Energy and Climate Change Select Committee visit

9


Ni dsd visit alex mcguire executive director of property

Your Place

Property Management

Part of the

Wheatley Group

10


Ni dsd visit alex mcguire executive director of property

YourPlace Property Management

Scotland’s ‘feel good Factor’

Over 24,500 customers

Common Repairs team

Class leading customer satisfaction

11


Ni dsd visit alex mcguire executive director of property

YourPlace Property Management

Letting & Management

  • In-house capacity, including Marketing, Legal etc.

  • Access to Group services and contractors

  • Informed new legislation

12


Ni dsd visit alex mcguire executive director of property

13


Ni dsd visit alex mcguire executive director of property

Lowther Homes

  • Fully owned subsidiary, with a separate Board

  • Full and mid market rented stock across Glasgow and beyond

    - 234 full market

    - 184 mid market

  • Profits ‘Gift Aided’ within the group

14


A growing group

A growing group

  • As a group, we have plans to continue to grow:

  • WLHP partnership

  • Loretto Housing and Care partnership

  • Focus on the central belt in Scotland, partnerships and asset growth

15


Ni dsd visit alex mcguire executive director of property

Wheatley Group Geographical Footprint

16


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