Service Management Requirements for TDR

1. Service Management Requirements for TDR Hal Folts, Sr Systems Engineer National Communications System

2. Disaster Strikes …earthquakes …hurricanes/typhoons …and other major disasters • Natural and Man-made • Unexpectedly or slowly developing • Initial response by local emergency services • Followed by deployed emergency services

3. Telecom Capabilities • Public services • Wire phones • Mobile phones • Internet • Land Mobile Radio • Trunked Radio Systems - TETRA • Satellite links • Mobile broadband systems - MESA • Amateur Radio`

4. ITU-T Study Group 4 Telecommunication Management Including Telecommunications Management Networks (TMN) Draft (stable) Recommendation M.3350 (M.ets) Requirements for ETS Management Service

5. ETS Management Service Enables on-line interchange of critical telecom management information between disaster relief operations and telecom service provider across the TMN X-Interface in real-time to support disaster relief operations

6. ETSMS X-interface Disaster Relief Operations coordination with Service provider SC/SP Ops Interaction Disaster Relief Operations • Request activation • Modify parmeters • Request deactivation • Register ETS users • Submit trouble reports • Request status • Request reports • Administer alert triggers

7. Telecom Service Provider X-interface Disaster Relief Operations coordination with Service provider SC/SP Ops Interaction ETSMS • ETS usage reports • ETS security event alerts • Degradation alerts • Status change alerts

8. Service Provider SP Service Provider SP Service Provider SP Nettwork Operator Network Operator Network Operator Network Network Network SC/SP Relationships contracts Service Customer SC Srvice Customer SC uses ETSMS contracts authorizes Service User SU Controls/ configures/ maintains uses ETS

9. Interdomain X-interface Interdomain X-interface   TMN Management Levels Business Management Service Management Network Management Element Management Network Elements

10. SP’s Operation Support System ETSMS Management Information Database Q Interface Network & Element Managers Network Element Network Element Network Element Network Element Telecom Mgt Net Architecture Disaster Relief Operations Emergency Operations Center X Interface X Interface X Interface Disaster Management Information Database Telecom SP Management Domain

11. Thank You Hal Folts