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Kraft Foods Information Systems. A World of Opportunity. Agenda. Introductions Role of Information Systems A Day in the Life of a Kraft IS Professional Training Opportunities Overview of Kraft Technologies Career Planning and Development Work Place and Work Life Balance Summary

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A world of opportunity

Kraft Foods

Information Systems

A World of Opportunity...



  • Introductions

  • Role of Information Systems

  • A Day in the Life of a Kraft IS Professional

  • Training Opportunities

  • Overview of Kraft Technologies

  • Career Planning and Development

  • Work Place and Work Life Balance

  • Summary

  • Questions

Who is kraft

Who is Kraft?

  • The Largest US-based Packaged Foods Company in the World

  • The Only Food Company That Provides Food For Every Eating Occasion-Breakfast, Lunch, Dinner, Snacks, Beverages and Desserts.

  • 120 Well-known Brands in the U.S.

    • 32 of Them Account for $100 Million or More in Sales.

    • Four of Those Each Have Sales of Over $1 Billion - Kraft, Post, Maxwell House, and Oscar Mayer.

  • Recent Acquisitions

    • Boca Burger, Balance Bar and Potentially Nabisco

Tony pastorino

Tony Pastorino

  • Background

    • Graduated Indiana University - May 1996

  • Education

    • CIS Major

  • Work Experience

    • Kraft Foods Sales and Customer Service Systems - 1996 - 1999

    • Kraft Foods Procurement Systems (E-Procurement Div.) - 2000

Responsibilities tony pastorino

Responsibilities- Tony Pastorino

  • Team lead - Kraft On-Line Sales Transaction Reporting System

  • Project Lead - Intranet based Trade Deal Customization and Payment Authorization System

  • Team Lead - Supplier Integration for Ariba 6.1 indirect materials purchasing project

  • Project Lead - Ariba 7.0/SAP integration project (payment and plant maintenance)

Renee ouellette

Renee Ouellette

  • Background

    • Graduated Indiana University - May 2000

  • Education

    • CIS Major

  • Kraft Foods E-Commerce Gateway Services

Responsibilities renee ouellette

Responsibilities- Renee Ouellette

  • Migration to 4020/4030 EDI Standard

    • Upgrade EDI standards from version 4010 to 4020

  • Rollout of different Kraft plant and warehouse locations on to Private Fleet software

  • Migrate trading partners from mainframe to UNIX connect mailbox platform

    • offer trading partners alternative transport mechanisms (Async, Internet)

Kraft s goal of undisputed leadership

Kraft’s Goal of Undisputed Leadership

  • To be the Most Respectable, Most Reputable Consumer Conscience Food Manufacturer

  • This Goal Can Only be Achieved With the Help and Dedication of Each Individual Kraft Employee

    “We each can influence how our company is viewed by one or more of our key constituencies – consumers, customers, competitors, employees and investors. And without question, we all have a part to play in delivering the promise of undisputed leadership.”- Bob Eckert, Former CEO

Role of information systems

Role of Information Systems

  • IS Professionals at Kraft Provide the Technology and Information That Help Make More Timely and Strategic Business Decisions, Improve Business Results and More Efficiently and Effectively Manage Kraft's Work Processes

  • Kraft Foods IS Staff Totals Over 1000 People

  • Approximately $200 Million is Spent Annually on the IS Function

Supporting the business

Supporting the Business

  • There is a Systems Group That Supports Each of the Business Functions.


Insights & Comm.




KF Canada




  • Beverages & Desserts

  • New Meals

  • Enhancers

  • Cheese

  • Kraft Canada

  • Maxwell House & Post

  • Corporate

  • Manufacturing

  • Facilities

  • Info. Tech.

  • ISS

  • Planning

  • Human Resources

  • Finance

Application development

Application Development

  • Application Development Professionals

    • Participate in Designing, Coding, Testing, Implementing and Supporting New Systems

    • Use Technologies/Languages Such as ERP’s, COBOL, Visual Basic, JAVA etc.

    • These Systems are Used to Support the Various Kraft Business Functional Areas

Information technology it

Information Technology (IT)

  • Provide the Data, Tools and Capabilities to Deliver Core Information Services

  • Support and Expertise in Such Areas as:

    • Operating Systems (Unix, MVS, AS400, NT)

    • Internet Technologies

    • Database Administration (DB2, ORACLE)

  • These Positions Tend to, but Not Necessarily, Support Cross Company Projects or More Than One User Group

What to expect

What To Expect

  • Responsibilities Often Cross Both Application Development and IT Professional Positions

  • Main Objective is to Support the Business

    • Supporting the Client on an Adhoc Basis

    • Supporting Applications, Vendor Software and Systems

  • Managing Small Projects

  • Early Responsibility/Visibility/Impact

  • Making a Difference from the Outset

Training opportunities

Training Opportunities

  • On-the-Job Training

    • Day to Day Knowledge Sharing

    • Hands on

    • Self Teaching

  • Classroom Training

    • Kraft Instructed

    • Vendor Instructed

  • In-depth Business or Technical Training

    • Brown Bags and Seminars

    • Courses for Client for a Broader Understanding of the Business

Training opportunities cont

Training Opportunities Cont’

  • Minimum of 10 Kraft Education Unit (K.E.U.) are Required per Year

  • Project Management Certification

    • Managing Projects in Organizations

    • George Washington University Courses Taught On-Site

  • Kraft Foods Education Assistance Program

Technology infrastructure

Technology Infrastructure

  • Shift from Mainframe to Client Server and AS/400 Platforms

  • Increase Use of Intranet/Internet Technology

    • Recent Development of E-Commerce Division

    • Increase in Development of “Web Based” Applications

  • Overall Reduction in the Number of Languages Supported

  • Expansion of Database Environment to Leverage Data Warehousing Technology

Career planning all things considered

Career Planning - All Things Considered

  • Your Interests

    • Technical vs. Business Track

    • Platform of Interest

    • Corporate Function vs Business Unit

  • Your Development Needs

    • MAP Rating Process

    • Mentor Programs

    • Kraft Core Competencies

  • The Company’s Needs

    • Key Success Drivers

    • Business Changes

Work place

Work Place

  • Work Out Facilities

    • Inside Gym and Outside Track

    • Basketball, Volleyball Tournaments, Aerobics Classes

    • Golf League, Bowling League, Running Club

    • Laundry Service

  • Company Store

    • Discounted Foods

    • Film Processing

    • Gift Packages

  • Dry Cleaning Services

Work place1

Work Place

  • Travel Services

    • Corporate and Personal Travel

  • Health Services

    • Flu Shots

    • Cholesterol Screening

  • Credit Union

    • Personal Banking

    • Competitive and Low Rates for Loan and Leases

In summary

In Summary

  • Career Paths within corporate IS are diverse

  • Corporate technology is rapidly changing

  • Corporate IS professionals have a direct impact on the business

  • Opportunities are always changing

Come check us out

Come Check Us Out...




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