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Preparing Offenders for Employment: The Singapore Experience

Preparing Offenders for Employment: The Singapore Experience. Mr Teo Tze Fang Chief Executive Officer Singapore Corporation of Rehabilitative Enterprises. SCOPE OF PRESENTATION. 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment.

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Preparing Offenders for Employment: The Singapore Experience

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  1. Preparing Offenders for Employment: The Singapore Experience Mr Teo Tze Fang Chief Executive Officer Singapore Corporation of Rehabilitative Enterprises

  2. SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

  3. Statutory board of Ministry of Home Affairs since 1976 • Independent and separate entity from • Singapore Prison Service • Self-funded: • - generate profits to fund rehabilitation ABOUT SCORE • Mandate: • - Enhance Employability of Offenders & Ex-offenders • through Re-skilling & Employment Assistance

  4. VISION WE BUILD BRIDGES OF HOPE FOR OFFENDERS AND THEIR FAMILIES WE CONTRIBUTE TO A SAFER COMMUNITY BY SUCCESSFULLY REINTEGRATING OFFENDERS ABOUT SCORE WE EXEMPLIFY AND LEAD IN CREATING A MORE COMPASSIONATE SOCIETY THAT OFFERS SECOND CHANCES

  5. MISSION WE REHABILITATE AND HELP REINTEGRATE OFFENDERS TO BECOME RESPONSIBLE AND CONTRIBUTING MEMBERS OF THE SOCIETY ABOUT SCORE

  6. 4 CORE FUNCTIONS ABOUT SCORE

  7. Business Enterprise & Industry Division Community Partnerships & Aftercare Reintegration Division • Skills Training • Employment Assistance • Business Operations • Work Programmes • Community Engagement • Yellow Ribbon Project ORGANISATION STRUCTURE Chairman & Board of Directors Chief Executive Officer Chief Operating Officer ABOUT SCORE Corporate Services Human Resource Planning & Org Devt

  8. Staff strength of 180 , 20% ex-offenders • Manages 60 workshops, employing 3500 inmates • 2400 employers registered in database • Provided 13000 training places in 2010 ABOUT SCORE

  9. Secretariat to CARE Network • - Community Action for the Rehabilitation of Ex-Offenders • - Formed in 2000 • Yellow Ribbon Project • - Launched in 2004 ABOUT SCORE

  10. SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

  11. Self-funded = No direct government grants • Manage prison industries to generate surplus for operating • expenses and provision of programmes and services • Not protected or given any preferential treatment and • competes openly for commercial and government contracts SCORE SELF-FUNDING MODEL

  12. What do all these mean to SCORE? SCORE SELF-FUNDING MODEL

  13. Instills market discipline on rehabilitation process • Ensures inmates work in relevant and market-tested industries • Ensure limited resources are maximised and invested into • right programmes and services SCORE SELF-FUNDING MODEL • Engage community in rehabilitation of offenders

  14. SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

  15. Lowly educated Limited skills & work experience PROFILE OF OFFENDERS Poor work attitude & unrealistic expectations Multiple reintegration challenges

  16. PREPARING OFFENDERS FOR EMPLOYMENT Robust Systems & Process Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society 1. Ready for Work 3.Secure & Sustain Outcome 2. Work is Ready Strengthen Partnerships

  17. PREPARING OFFENDERS FOR EMPLOYMENT Robust Systems & Process Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Ready for Work Secure & Sustain Outcome Work is Ready Strengthen Partnerships

  18. READY FOR WORK Generic Employability Skills Industry Knowledge & Skills Job Specific Skills • Aligned with Workforce Development Agency’s Workforce Skills Qualification • Ensure relevance • Gives confidence to employers • Allows upgrading WDA: National workforce agency that leads and drives workforce development in Singapore. WSQ: National credentialing system that trains, develops, assesses and recognizes individuals for competencies.

  19. READY FOR WORK Generic Employability Skills Generic Employability Skills Industry Knowledge & Skills Job Specific Skills • Generic skills relevant for the economy • Literacy/Numeracy, IT skills, Communications, • Workplace Safety & Health, etc

  20. READY FOR WORK Generic Employability Skills Industry Knowledge & Skills Industry Knowledge & Skills Job Specific Skills • Generic skills & knowledge relevant to an industry cluster • Certified Service Professional (Service Industry) • Certified Operations Specialist • (Manufacturing/Logistics Industry)

  21. READY FOR WORK Generic Employability Skills Industry Knowledge & Skills Job Specific Skills Job Specific Skills • Occupational skills within Industry Cluster • WSQ / ITE Courses ITE: Institute of Technical Education, Singapore

  22. READY FOR WORK WORK PROGRAMME Rehab+ Enterprise Linen Services Leased Workshop Employs 3,500 inmates in 60 workshops Food Services Warehousing Digital Media

  23. READY FOR WORK • One of Largest Laundry in Singapore • Hospital Linen Service Operator • 2010 - ISO 9001 Certified • ITE Skills Certificate (ISC) in Laundry Operations SCORE Managed Linen Services

  24. READY FOR WORK • Skills Training • Culinary Programme by SHATEC • ITE Skills Certificate (ISC) in Food Preparation • WSQ in Food Hygiene & Handling • Halal Bakery • OEM Manufacturer • HACCP Certified • Certified Grade ‘A’ by AVA for Food Safety & Hygiene • Halal Kitchen / Catering • Serves 23,000 meals daily to 11,500 inmates • External Catering for Functions SCORE Managed Food Services

  25. READY FOR WORK • Print (Graphic Design) • Web Design • Video Post Production • Clients • Proctor & Gamble, Nestle, Unilever, Private & Government Schools, NTUC Foodfare, Action for Aids, Prisons, Police, CNB, etc • Skills Training • Graphic & Web Design, Programming, Music & Video Editing SCORE Managed Digital Media Insert new SDM work

  26. READY FOR WORK • Operate Transit Centre & Warehouse • ITE Skills Certificate (ISC) in Logistics Operations • On-the-Job Training SCORE Managed Warehousing

  27. WORK IS READY • Private Sector Participation Scheme • Allows private firms to set up operations in Prison Workshops • Helps private firms to cut cost Collaboration with Private Sector Industrial Space & Leasing

  28. PREPARING OFFENDERS FOR EMPLOYMENT Robust Systems & Process Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Ready for Work Secure & Sustain Outcome Work is Ready Strengthen Partnerships

  29. WORK IS READY Active & Continued Collaboration Recruit New Employers Objectives Business Operational Needs Business Devt / Networking Business Needs CSR / Recognition APPROACH Meet multiple needs of employers Purposeful engagement at higher & broader level Use of stronger brand communication

  30. READY FOR WORK Logistics / Warehousing = 16% Others = 45% Retail / Sales = 6% Cleaning = 4% F&B = 16% Manufacturing = 13%

  31. WORK IS READY

  32. WORK IS READY Media Engagement: Channel News Asia & The SME Magazine Corporate Engagement: Visits to Prisons & Workshops

  33. PREPARING OFFENDERS FOR EMPLOYMENT Robust Systems & Process Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Ready for Work Secure & Sustain Outcome Work is Ready Strengthen Partnerships

  34. SECURE & SUSTAIN Job Retention Case Managers assigned to successful offenders Job Placement Job retention support for 6 months 2,400 employers in database Jobs matched to skills training/ work experience Employers conduct interviews inside Prisons Stabilise & Stay on the job Secure job before release

  35. SECURE & SUSTAIN Job Retention Site Visits Mediate Issues Referral Case Managers assigned to successful offenders Case Management Support for 6 months Stabilise & Stay on the job Duties of Case Managers

  36. SECURE & SUSTAIN • Financial Assistance • Debts • Poor budgeting • Lifestyle • Previous association still maintained • Late nights / drinking • Lack of positive influence within social network Multiple Reintegration Challenges • Housing • No place of Residence • Substance Abuse • All have abused either ‘soft/hard’ drugs • Temptations remain, esp. with lifestyle maintained • Engaging aftercare agencies such as SACA and SANA to • overcome social and financial problems • Family ties not strong • Family problems • Stay with different family members each time they are released

  37. SECURE & SUSTAIN WHAT WE LEARN FROM OUR CASE MANAGERS…

  38. PREPARING OFFENDERS FOR EMPLOYMENT Robust Systems & Process Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Ready for Work Secure & Sustain Outcome Work is Ready Strengthen Partnerships

  39. CHALLENGES FACED Profits Self-funded Purpose

  40. SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

  41. Thank You www.score.gov.sg

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