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Pierre Schoonraad. Insert Topic: ICT Innovations in the Public Sector. Date: 22 October 2013 Track: Government Enabled by Innovation. Content. Background Why do we innovate? ICT Innovation Areas of interest / trends Current CPSI projects Expectations. Background.

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pierre schoonraad

Pierre Schoonraad

Insert Topic: ICT Innovations in the Public Sector

Date: 22 October 2013

Track: Government Enabled by Innovation

  • Background
  • Why do we innovate?
  • ICT Innovation
  • Areas of interest / trends
  • Current CPSI projects
  • Expectations
  • CPSI – Facility of the whole of Government to entrench culture and practice of innovation in the public sector
  • Innovation ≠ ICT
  • ICT as an enabler of innovation, many innovations non-technological
  • Category in our Annual CPSI Public Sector Innovation Awards – 11years of observing ICT innovations
why do we innovate
Why do we innovate?
  • Not because there is now technology available
  • Citizens are sophisticated and expect more
  • (Criminals too and exploit our vulnerabilities)
  • Doing more with less (efficiency)
  • When what we have done before is not working (effectiveness)
  • When Technology offers new possibilities to improve services
what is ict innovation
What is “ICT Innovation”
  • ICT as a term somewhat outdated
  • Whereas ‘ICT’ captured the convergence of Information and Communication technologies, we now have the convergence of many more technologies, including photography, navigation, music, bio-medical, etc.
  • Innovation vs Invention
  • Open Innovation
    • Need platforms, access to data & OSS
    • E.g. Proctor & Gamble
      • “PeopleConnect” (internal “Facebook”)
      • Connects 138,000 employees,160 countries to share ideas and expertise; explore opportunities and overcome challenges; collaborate on projects.
  • Cross-sectoral solutions
    • E.g. Lodox – from mining to

cutting edge health care

(even featuring on Grey’s


    • Health to Crime prevention
  • Agile development
    • Emphasis on solutions that work, not pre-packaged
    • Specific outcomes within specific time-frames
  • “Hacking”, hackathons and accelerators (part of the Open paradigm)
    • Exploratory programming and hardware configuration / re-assignment
    • Short timelines from idea to final product
    • Further development through accelerators
  • Combining disruptive innovation with efficiency innovation (Clayton Christensen)
    • Using efficiency innovations to create savings
    • Using savings to fund disruptive innovations
    • Disruptive innovations to improve service delivery
current cpsi initiatives
Current CPSI Initiatives
  • Honeydew Policing
    • Best practice (NYC)
    • Adapted and contextualised (SA Priority crimes, unique features of the cluster)
    • Agile Development
    • Interoperability of existing and new systems
    • PPP
current cpsi initiatives1
Current CPSI Initiatives
  • Cooperative Inland Waterways Safety Project
    • Cooperative model – only government
    • Policy implementation
    • ICT and non-ICT
    • Testing and adapting solutions then tender
    • Strong project management


current cpsi initiatives2
Current CPSI Initiatives
  • Partnership with The Innovation Hub
    • Leverage Innovation Exchange and GAP
    • Innovation Exchange (www.exchange.theinnovationhub.com)
      • Open Innovation platform based on Nine Sigma methodology
      • Provide access to “Open innovation eco-system”
      • Seekers of solutions meet innovators
    • GAP (Gauteng Accelerator Programme)
      • Competition around government challenges
      • ICT (focus on Mobile), Medical, Green, Biosciences
current cpsi initiative
Current CPSI Initiative
  • Energy Efficiency at Helen Joseph Hospital
    • Average cost of electricity: R1m per month
    • Potential savings: R3m per year
    • ICT to measure trends and consumption
    • Combination of ICT (building management) and non-ICT solutions (behavioural change, swop-outs)
    • Developing a model to leverage efficiency innovation to release funding (actual savings + ESKOM rebates)
expectations from sita and cios
Expectations from SITA and CIOs
  • Affordable BROADBAND
  • “SITA Cloud” – using redundancies
  • Procurement of ICT innovations (vs “SITA Tender”) – need a more sophisticated system
  • Stronger link with NSI – e.g. “Wireless mesh”, Big Data projects of CSIR, SAnote
  • Funding for ICT innovations and innovators