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Tennessee WIC Ownership/Management Vendor Training for 2013 –2014. 8-21-13. Goals for this Training Presentation. Reinforce what is presented in “Introduction to WIC” video Familiarity with details of October 1, 2013 changes to the 2012 – 2014 WIC Food List.

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slide1

Tennessee WIC

Ownership/Management

Vendor Training for 2013 –2014

8-21-13

goals for this training presentation
Goals for this Training Presentation
  • Reinforce what is presented in “Introduction to WIC” video
  • Familiarity with details of October 1, 2013 changes to the 2012 – 2014 WIC Food List
some basic facts about wic
Some Basic Facts About WIC
  • The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Federally funded, state administered
  • WIC services at local health departments
  • Nutrition education and supplemental nutritious foods for eligible women, infants and young children up to age five
reminders for a successful wic food instrument fi transaction
Reminders for a SuccessfulWIC Food Instrument (FI) Transaction
  • Verify valid month
  • Separate WIC foods from other items
  • Separate WIC foods by WIC transaction
  • Review eligible foods and quantities
  • Participants do not have to receive all eligible food
  • When in doubt, refer to new 2013 – 2014 Cashier Card
  • Match signature with signature from folder
reminders for a successful cash value voucher cvv transaction
Reminders for a SuccessfulCash Value Voucher (CVV) Transaction
  • Verify valid month
  • Separate eligible fruits and vegetables from other items
  • Separate WIC foods by WIC transaction
  • Review eligible foods
  • Purchase amounts greater than maximum value can be paid by SNAP or other form of payment
  • Never enter more than maximum value in “Pay this Amount”
  • Match signature with signature from folder
and the next steps to success
And the Next Steps to Success
  • Alterations to date and/or dollar amount may not be paid (contact the regional Vendor Representative for assistance)
  • Deposit within 30 days of last day of valid month
  • Vendor stamp must be legible on each FI and CVV
automated clearing house ach payments
Automated Clearing House (ACH) Payments
  • Electronic transaction made when dollar amount exceeds the maximum allowed
  • Maximum dollar amounts for FIs based on state-wide average per peer group for each type of FI
  • Maximum dollar amounts for CVVs based on dollar value
  • These FIs and CVVs considered rejected and returned to vendor stamped “Exceeds Maximum Amount; Will be paid at reduced amount via ACH; DO NOT REDEPOSIT”
to insure ach payments and statements
To Insure ACH Payments and Statements
  • Vendors must provide correct bank information
  • ACH payments occur on Fridays, statements follow first of next week
  • If multiple locations, statements can be produced for one central location or for each location
  • Statements can be received on-line or by regular mail
customer courtesies
Customer Courtesies
  • WIC customers must be offered courtesies offered to other customers
  • Includes “Buy One, Get One Free”, Bonus or Value Cards, coupons and any other incentive
  • “Double the Money Back” guarantees for quality and freshness apply to WIC transactions
  • Prohibited for vendors to offer WIC participant only incentives
monitoring and compliance
Monitoring and Compliance

WIC vendors are expected to be compliant with WIC Vendor Agreement & WIC Vendor Handbook

Grocery vendors receive at least 2 formal monitoring visits in any 12 month period. These visits verify:

  • Minimum stock
  • Reported prices
  • Observed WIC transactions properly conducted
  • Available FIs and CVVs on hand handled correctly

Failure to meet the above may result in sanctions as outlined in Vendor Handbook

monitoring and compliance cont
Monitoring and Compliance (cont.)
  • Routine under-cover compliance buys
  • Vendors notified of negative results during investigation unless it would jeopardize investigation
  • Training optional when vendor first notified, becomes mandatory if non-compliance continues
  • Pattern of non-compliance for same reason results in sanctions
  • Opportunity to request a hearing or administrative review
monitoring and compliance cont1
Monitoring and Compliance (cont.)
  • Inventory audit of WIC foods conducted when necessary
  • Pattern of shortages will result in sanctions
  • Opportunity to request a hearing
complaint process
Complaint Process

Complaints by participants towards vendors:

  • Followed up by local WIC staff if thought legitimate
  • May be referred to State WIC office
  • Can result in compliance buys or inventory audit
complaint process cont
Complaint Process (cont.)

Complaints by vendors towards participants:

  • Report situation to local Vendor Representative
  • Include participant information from top left hand side of FI or CVV
  • If abuse is documented, participant receives warning letter
  • Further documented abuse results in participant’s disqualification from WIC
slide16

Details of Revisions to

2012 – 2014 Tennessee WIC

Food List

slide18
Milk

Allowed unless FI calls for one of the exceptions below:

  • Gallon size of any brand in reduced fat, low fat, fat free or sweet acidophilus

Allowed when on FI:

    • Whole milk
    • Lactose Reduced or Lactose Free in largest available size
    • Ultra High Temperature(UHT)
milk cont
Milk (cont.)

Allowed when on FI (cont.):

    • Non-fat dry powdered milk
    • Goat’s milk
    • Evaporated milk including low-fat
    • Buttermilk including low-fat

Not allowed:

  • Chocolate milk
  • Non-dairy beverages (except when soy beverage on FI)
  • Organic
milk substitutes
Milk Substitutes

Tofu is allowed when on FI:

  • Specific brand and types on Cashier Card
  • Organic allowed

Soy beverages are allowed when on FI:

  • Specific brand and types on Cashier Card including additional brand and types for 2013 – 2014
  • Organic allowed
  • New requirement that participants receive largest available refrigerated size or largest available shelf size, including quarts or half-gallons
cheese
Cheese

8 or 16 oz package of approved varieties in store or private label brand (unless none carried):

  • Mozzarella, Cheddar, Colby, Monterey Jack and Process American

Allowed:

    • Block, slices, string or stick
    • Blends of approved varieties
    • Low, free, reduced, less or light in sodium, fat or cholesterol
cheese cont
Cheese (cont.)

Not allowed:

  • Shredded or cubed
  • Imported
  • Flavored or smoked
  • With added ingredients or seasonings
  • Cheese food, spreads, products or imitation cheese
  • From deli or cheese shop unless not sold elsewhere

(not applicable to Cabot brand)

  • Organic
slide23
Eggs

Allowed:

  • Dozen carton, Grade A Large white eggs

Not allowed:

  • Brown eggs
  • Specialty eggs including organic
  • Dried eggs mix
  • Hard boiled eggs
dried beans and peas
Dried Beans and Peas

Allowed:

  • 16 oz bag of plain dry beans, peas or lentils

Not allowed:

  • With seasoning packets
  • Organic
canned beans
Canned Beans

Allowed:

  • 15 – 16 oz cans of plain beans
  • Includes garbanzo beans/chick peas, crowder peas and purple hull peas
  • Added sugar
  • Reduced sodium

Not allowed:

  • Green peas, green beans, or wax beans
  • Added meat, sauces or spices
  • Organic
peanut butter
Peanut Butter

Allowed:

  • 16 – 18 jar in glass or plastic
  • Smooth or crunchy
  • Refrigerated or non-refrigerated
  • Regular or reduced sodium and added vitamins

Not allowed:

  • Reduced fat, peanut butter spreads
  • Added jelly or honey
  • Store ground
  • Organic
juice
Juice

Allowed size(s) on FI:

Allowed 46 – 48 oz can or plastic:

  • Any brand of orange or grapefruit
  • Specific brands and flavors on Cashier Card

Allowed 11.5/12 oz frozen:

  • Any brand of orange or grapefruit
  • Specific brands and flavors on Cashier Card
juice cont
Juice (cont.)

Allowed 64 oz plastic bottle:

  • Any brand of orange or grapefruit
      • Specific brands and flavors on Cashier Card

Not allowed for any juice:

      • Bottle or carton from dairy case
      • Fruit drinks or fruit cocktails
      • Sweetened or added spices
      • Organic
canned fish
Canned Fish

Allowed:

  • Chunk light tuna in 5 to 6 oz cans (No albacore)
  • Pink or red salmon in 14.75 oz cans (can have bones or skin)
  • Sardines in 3.75 oz cans (can be in tomato or mustard sauce)
  • Any brand
  • Regular or low sodium

Not Allowed:

  • Smoked
  • Organic
cvvs for purchase of fresh and frozen fruits and vegetables
CVVs for Purchase of Fresh and Frozen Fruits and Vegetables

Allowed:

  • Fresh whole or cut fruit without added sugars
  • Frozen fruits without added sugars
  • Fresh whole or cut vegetables without added sugars, fats, oils, herbs or spices
  • Frozen vegetables without added sugars, fats, oils breading, herbs or spices in regular or low sodium
cvvs for purchase of fresh and frozen fruits and vegetables cont
CVVs for Purchase ofFresh and Frozen Fruits and Vegetables (cont.)

Allowed (cont.):

  • Orange yams and sweet potatoes in fresh or frozen
  • Broccoli, cauliflower and artichokes (not edible blossoms or flowers, e.g. squash blossoms)
  • Organic that meet other requirements
cvvs for purchase of fresh and frozen fruits and vegetables cont1
CVVs for Purchase of Fresh and Frozen Fruits and Vegetables (cont.)

Not allowed:

  • Fruits or vegetables with added sugars, fats, or oils
  • Herbs or spices
  • Pasta or rice mixes
  • Breaded vegetables
  • Vegetables in creams or sauces
  • Dried fruits or vegetables
  • Fruit baskets, party trays, baked goods (e.g., blueberry muffins), or items from salad bars
cereal
Cereal
  • Minimum box size is 11 ounces
  • Specific brands and varieties of both hot and cold cereal on Cashier Card
  • WIC participants encouraged to buy whole grain cereals; are indicated on Cashier Card by an asterisk
bread buns rolls and tortillas
Bread, Buns, Rolls and Tortillas

Please note new size requirement

Allowed:

  • Bread, buns, rolls in 16 oz packages
  • Whole wheat or soft corn tortillas in 16 oz packages
  • Specific brands and varieties for 2013 – 2014 on Cashier Card
other whole unprocessed grains
Other Whole Unprocessed Grains

New16 oz size requirement also applicable to these products

Allowed in instant, quick cook or regular cooking:

  • Brown rice
  • Bulgur (also known as cracked wheat)
  • Whole grain barley
  • Oats (not oatmeal in packets) eligible as other grain
  • Any brand of above in 16 oz packages

Not allowed:

  • Pearled barley
  • Organic
infant food
Infant Food

Infant formula – allow only brand, type and quantity listed on FI

Infant cereal:

Allowed:

  • Any grain, including whole wheat/whole grain
  • 8 oz box of Beechnut or Gerber

Not allowed:

  • Added infant formula or milk
  • Added fruit or non-cereal ingredients
  • Organic
  • With DHA/ARA
infant food cont
Infant Food (cont.)

Infant vegetables – Stage 2 or 2nd Foods:

Allowed:

  • Single ingredient such as carrots
  • 3.5 or 4.0 oz jars of Beechnut or Gerber in single jars or twin packs

Not allowed:

  • Combination products such as peas and carrots
  • Added sugars, starches or sodium
  • Organic
  • With DHA/ARA
infant food cont1
Infant Food (cont.)

Infant fruits – Stage 2 or 2nd Foods:

Allowed:

  • Single ingredient such as apples
  • 3.5 or 4.0 oz jars of Beechnut or Gerber in single jars or twin packs
infant food cont2
Infant Food (cont.)

Infant fruits – Stage 2 or 2nd Foods (cont.):

Not allowed:

  • Combinations such as apples and blueberries
  • Added sugars, starches or sodium
  • Added cereal
  • No desserts such as fruit cobbler
  • Organic
  • With DHA/ARA
infant food cont3
Infant Food (cont.)

Infant meats (may be labeled either 1st or 2nd stage):

Allowed:

  • Single major ingredient of meat or poultry with added broth or gravy
  • 2.5 oz jars of Beechnut or Gerber

Not allowed:

  • Added sugars or sodium
  • Combinations such as meat and vegetables
  • Dinners such as spaghetti and meatballs
  • Organic
  • With DHA/ARA
slide42

Revised Materials

for 2013 – 2014

(Samples, printed copies will include final changes.)

wic food list reminders
WIC Food List Reminders
  • WIC participants receive pamphlets, vendors receive Cashier Cards – different format, same information
  • Three month transition between old and new lists
  • Food List includes all possibly allowed items, read FI to see what is specifically allowed for that transaction
  • CVVs show specific dollar amount of fruits and vegetables, read them carefully and never enter dollar amount greater than maximum value of CVV
cashier card
Cashier Card
  • Reflects same Food List changes as Women & Children pamphlet
  • Three month transition requires both old and new Cashier Card at each register
  • Lists all possible eligible items – remember to carefully read the FI
thanks for the time attention for more information
Thanks for the Time & Attention,For More Information:
  • For federal regulations and policies, see the USDA WIC Website: http://www.fns.usda.gov/wic
  • For information specific to Tennessee WIC:

http://health.tn.gov/wic and click on “Vendor Management”

  • Or contact your local Vendor Representative.
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