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Foundations of Information Systems in Business www.AssignmentPoint.com. System. System A system is an interrelated set of business procedures used within one business unit working together for a purpose A system has nine characteristics A system exists within an environment
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Foundations of Information Systems in Businesswww.AssignmentPoint.com www.assignmentpoint.com
System • System • A system is an interrelated set of business procedures used within one business unit working together for a purpose • A system has nine characteristics • A system exists within an environment • A boundary separates a system from its environment Processing Output Input Storage System www.assignmentpoint.com
Characteristics of a System • Components • Interrelated Components • Boundary • Purpose • Environment • Interfaces • Input • Output • Constraints www.assignmentpoint.com
Information Concepts Data: • Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use. Information: • Clusters of facts meaningful and useful to human beings in the processes such as making decisions • Knowledge • Data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current problem or activity. • Characteristics of Information • Timely - has it arrived in time to affect a decision-making process? • Relevant - does it pertain to the problem at hand? • Concise - is it to the point? • Accurate - Is it “correct enough” to be used? • Complete - is it thorough and not lacking any components? www.assignmentpoint.com
What is an Information System? • An organized combination of… • People • Hardware and software • Communication networks • Data resources • Policies and procedures • This system… • Stores, retrieves, transforms, and disseminates information in an organization. Definition: • An information system (IS) is typically considered to be a set of interrelated elements or components that collect (input), manipulate (processes), and disseminate (output) data and information and provide a feedback mechanism to meet an objective. www.assignmentpoint.com
6 Components of an IS End Users and IS Specialists Programs and Procedures Software Resources People Resources Control of System Performance Input of Data Resources Processing of Data’ into info Output of Info Products Data and Knowledge Bases Hardware Resources Data Resources Storage of Data Resources Machines and media Communications Media and Network Support www.assignmentpoint.com Network Resources
Information System Resources • People Resources • Specialists • End users • Hardware Resources • Machines • Media • Software Resources • Programs • Procedures • Data Resources • Product descriptions, customer records, employee files, inventory databases • Network Resources • Communications media, communications processors, network access and control software • Information Resources • Management reports and business documents using text and graphics displays, audio responses, and paper forms www.assignmentpoint.com
Information Systems and Component Parts www.assignmentpoint.com
An Information System: www.assignmentpoint.com
Information Technologies • Information Systems • All the components and resources necessary to deliver information and functions to the organization • Could be paper based • Information Technologies • Hardware, software, networking, data management • Our focus will be on computer-based information systems (CBIS) • The purpose of the computer based information system is to provide managers (and various categories of employees) with appropriate kind, of information to help them make decisions. It is used to collect and analyze data from all departments and is designed to provide an organization’s management with up to date information anytime. • Formal System • System resting on accepted and fixed definitions of data and procedures, operating with predefined rules. www.assignmentpoint.com
Computer Based Information System CBIS consists of following applications • Management Information Systems. • Decision Support Systems. • The Virtual Office. • Knowledge Based Systems. The fundamental work of CBIS is to manage information in an efficient way such that it can be utilized by the managers effectively to solve problems. www.assignmentpoint.com
IS Vs IT Payroll System INFORMATION TECHNOLOGY Hardware Software Databases Networks Other related components Inventory System are used to build INFORMATION SYSTEMS Marketing System Customer Service System www.assignmentpoint.com
FEEDBACK Activities in an Information System INPUT PROCESS OUTPUT www.assignmentpoint.com
Activities in an Information System • Input: • The capturing or collection of raw data from within the organization or from its external environment for processing in an information system • Processing: • The conversion, manipulation and analysis of raw input into a form that is more meaningful to humans • Output: • The distribution of processed information to the people who will use it or to the activities from which it will be used. • Feedback: • Output that is returned to the appropriate members of the organization to help them evaluate or correct input www.assignmentpoint.com
Why Information System? • Globalization: • Management and control in a global marketplace • Competition in world market • Global Work groups • Global delivery systems • Transformation of Industrial Economics • Knowledge and information based economics • New products and services • Knowledge: a central productive and strategic assets • Time based competition • Shorter product life • Turbulent or disordered environment • Limited employment knowledge base www.assignmentpoint.com
Why Information System? • Transformation of the Enterprise • Flattening • Decentralization • Flexibility • Location independence • Low transaction and coordination costs • Empowerment • Collaborative work teamwork • Emergence of the Digital Firm • Digitally enabled relationship with customers, suppliers and employment • Core business processes accomplished via digital networks • Digital management • Rapid sensing and responding to environment changes www.assignmentpoint.com
Functions of an Information System The IS function is… • A major functional area of business • An important contributor to operational efficiency, employee productivity, morale, customer service and satisfaction • A major source of information and support for decision making • A vital ingredient in developing competitive products and services in the global marketplace • A dynamic and challenging career opportunity • A key component of today’s networked business www.assignmentpoint.com
What Should Business Professionals Know? • Business professionals should be able to look at an information system and identify… • The people, hardware, software, data, and network resources they use. • The type of information products they produce. • The way they perform input, processing, output, storage, and control activities. www.assignmentpoint.com
Information Systems Framework www.assignmentpoint.com
Information Systems Framework • Foundation Concepts • Fundamental concepts about the components and roles of information systems. • Information Technologies • Major concepts, developments, and management issues in information technology. • Business Applications • The major uses of information systems for operations, management, and competitive advantage. • Development Processes • How business professionals and information specialists plan, develop, and implement information systems. • Management Challenges • The challenge of managing ethically and effectively. • Emphasizes the quality, strategic business value, and security of an organization’s information systems. www.assignmentpoint.com
A Business as a System www.assignmentpoint.com
Fundamental Roles of IS in Business Information systems relate to the following business objectives: • Achieving operational excellence • Developing new products and services • Attaining customer intimacy and service • Improving decision making • Promoting competitive advantage • Ensuring survival www.assignmentpoint.com
Business Information Systems is: • The study of office suites, object oriented programming, data base management, and multimedia decision. • Understanding and mobilizing technology in business. • Applying analytical techniques to business problems. • Understanding business concepts, terminology and culture. www.assignmentpoint.com
Systems Development Life Cycles Systems Investigation Problems and opportunities are identified Systems Analysis Existing systems and work processes are studied Systems Design Defines how the information system will do what it must do to solve the problem. www.assignmentpoint.com
Systems Development Life Cycles (Cont..) Systems Implementation System components are assembled and the new or modified system is placed into operation. Systems Maintenance and Review Ensures the system operates and is modified to keep up with business changes. www.assignmentpoint.com
Measuring IT Success • Efficiency • Minimize cost, time, and use of information resources • Effectiveness • Support business strategies • Enable business processes • Enhance organizational structure and culture • Increase customer and business value www.assignmentpoint.com