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Thunderbird. June 21, 2006 Jon Atherton, Dan Bartholomew CIT/IS http://www.cit.cornell.edu/computer/email/thunderbird/. Agenda. Why Thunderbird? Client Comparison Migration Tools Migration Plans Training Roadmap. Background. Ownership of e-mail: CIT: S&O: Messaging

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Thunderbird

Thunderbird

June 21, 2006

Jon Atherton, Dan BartholomewCIT/IS

http://www.cit.cornell.edu/computer/email/thunderbird/


Agenda

Agenda

  • Why Thunderbird?

  • Client Comparison

  • Migration Tools

  • Migration Plans

  • Training

  • Roadmap


Background

Background

Ownership of e-mail: CIT: S&O: Messaging

Client Support (backline): CIT: IS: P&D

E-mail back-office meetings


Thunderbird

  • An E-Mail working group was created in April; http://itmc.cornell.edu/cornell_edu/ITMC/CCD/Thunderbird_Committee.cfm;the members include:

    • Rob Bandler, Univ. Registrar

    • Thomas Crook, Human Ecology

    • Debra Howell, Facilities

    • Don Sevey, Campus Life

    • Steve Staiger, ILR

    • CIT: Jon Atherton, Dan Bartholomew, Leslie Intemann, Diane Sempler, Jeff Truelsen

  • The objectives of the group included:

    • Discuss current issues with Eudora.

    • Is Thunderbird the right E-Mail client? Discuss CIT’s discovery and evaluation process.

    • If Thunderbird is the right client, discuss next steps and develop a migration plan.


Eudora issues

Eudora issues

  • Lack of unicode support

  • Lost IMAP mail in early days soured some users

  • Crashes, generally with imbedded html or mailformed images

  • Limited HTML rendering image (without MS viewer)

  • Random freezing with no resolution

  • Unknown future – Qualcomm is a cell phone company


Pop imap support

Eudora

Great POP client, IMAP has been problematic for some users.  Because system mailboxes (IN/OUT/TRASH) are opened at launch time, they are susceptible to system failures.

Thunderbird 1.5.x

Standards based POP and IMAP.  Its IMAP function seems to be much better.

POP/IMAP Support


Authenticated smtp

Eudora

Yes (selectable by Personality)

Thunderbird

Yes (selectable by Account)

Authenticated SMTP


Password security

Eudora

Kerberos or Plain using SSL

Thunderbird

Kerberos or Plain using SSL

Password Security


Ldap support

Eudora

Yes (displays all returned fields - standard and eduPerson fields) when using Directory services.

Thunderbird

Yes (displays standard fields or those re-mapped from eduPerson equivalence).  In addition to working with the Address book, it also performs LDAP queries while entering addresses in the To: fields.

LDAP Support


Unicode utf 8 issues

Eudora

Basically designed to handle the English language although there is a version available for Japanese.

Thunderbird

Thunderbird supports UNICODE which makes communicating with international colleagues easier.

UniCode/UTF-8 Issues


Multiple mailbox support

Eudora

You can create multiple Personalities which can work on independent IMAP mailboxes or common POP mailbox.  Need to use Filter to keep incoming/Outgoing mail separate for each Personality.

Thunderbird

You can create multiple Accounts which can work on independent IMAP and POP mailboxes or configured to share a local mailbox.

Multiple Mailbox Support


Html rendering

Eudora

Has internal (limited but secure) rendering engine or can utilize the Microsoft Viewer (Internet Explorer) with its security risks.

Thunderbird

Uses the Mozilla rendering Engine which more closely matches the capabilities of Eudora when the Microsoft Viewer (Internet Explorer) is enabled without the security risks.

HTML Rendering


Mailbox format

Eudora

Flat files (MBX) with Attachments stored in another location and a separate Table of Contents (TOC)

Thunderbird

Standard mailbox format, attachments are embedded, but you are able to delete or extract attachments and keep just the body of the mail file.

Mailbox Format


Filtering

Eudora

Very flexible, (matches regexp allows for wild character matching)

Thunderbird

Flexible but not as customizable as Eudora's

Filtering


Searching

Eudora

Extensible and very fast with Version 7

Thunderbird

Basic searching capabilities, but there is a facility for finding mail file with particular information on the main screen.

Searching


Junk mail

Eudora

Yes.  Also uses the Probability score assigned by PerlMx.

Thunderbird

Yes.  You can create a filter that also checks the Gauge value assigned by PerlMx.

Junk Mail


Platforms supported

Eudora

Windows/Mac

Thunderbird

Windows/Mac/Linux

Platforms Supported


Antivirus issues

Eudora

Mailboxes have an extension (MBX) that can be excluded from Real Time and Scheduled Scans.

Thunderbird

Mailboxes do not contain an extension, so the entire folder needs to be excluded from Real Time and Scheduled Scans.

AntiVirus Issues


News reader

Eudora

No

Thunderbird

Yes

News Reader


Vendor support

Eudora

Qualcomm is responsible for development and fixes. 

Thunderbird

Open source and is being adopted by more users which should keep Thunderbird evolving as a robust mail client.

Vendor Support


Migration tools

Migration Tools

  • EudoraRescue – Maintains Status, Label and Priority. Pre-processor for Thunderbird’s import facility. [Win]

  • EmailChemy – Single step import tool but does not appear to maintain Status, Label or Priority information. [Mac/Win]

  • Transend – Similar features/limitations to EmailChemy [Win]

  • Eudora Mailbox Cleaner – Single step import tool. Maintains Status and Labels. Puts output mailboxes in fixed location. [Mac]


Migration plans

Migration Plans

  • College of Human Ecology

  • Facilities


Training

Training

  • Thunderbird Training for Eudora users, focus on items that are different, target audience is those employees who have local tech support (they don’t need to know much about configuration)

  • Regular Thunderbird training for stand-alone user


Roadmap

Roadmap

  • Summer, 2006: Begin support for Thunderbird

  • Summer/Fall ’06: End user training available

  • Summer, 2007: Move Eudora to Updates & Extras

  • Summer, 2009: End support for Eudora


Questions

Questions?


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