Slucare s approach a business system
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SLUCare’s Approach A Business System. Beth Page, MSN, RN Director of Quality and Process Improvement. L e an is centered on  preserving value with less work . Lean Enterprise Institute Definition of Lean. Lean Enterprise Institute. Virginia Mason. University of Michigan.

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SLUCare’s Approach A Business System

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Slucare s approach a business system

SLUCare’sApproachABusiness System

Beth Page, MSN, RN

Director of Quality and Process Improvement


Slucare s approach a business system

Lean is centered on preserving value with less work.

Lean Enterprise Institute

Definition of Lean


Slucare s approach a business system

Lean Enterprise Institute


Virginia mason

Virginia Mason


University of michigan

University of Michigan


Slucares approach

SLUCares Approach

Based on simple concepts

  • Respect for People and Patients

  • Continuous Improvement

CULTURE is the sum of our collective behaviors


Slucare s approach a business system

Why use SLUCares Approach

  • Changes in HealthCare

  • Patient Satisfaction

  • Reimbursement

  • Quality measures

  • Our people are working hard and can’t get ahead

  • Results driven system

  • Supports SLUCare Values


Slucare s approach a business system

SLUCares Approach

  • The Customer defines value

  • Standardize and solve to improve

  • Reduce Variation

  • Focus on the Process

  • See waste

  • Mutual Respect


Slucare approach

SLUCare Approach:

  • Customer defines Value

  • Focus on Process

  • Seeing the Waste

  • Reduce Variation


Slucare s approach a business system

Value-Add Criteria in the eyes of the customer

Customer is willing to pay

Value

Done right the 1st time

Directly transforms


Slucare s approach a business system

90 % NVA

10%

In the eyes of the Patient everything in a process either

ADDS VALUE or does not.

Value

Adding

Arrive

Leave

Total Flow Time for Patient

Improvement will be easier and more likely to succeed by focusing on & removing the non-value added activities (waste)

Eliminating Waste is only part of the battle


Slucare s approach a business system

Waste

Defects

Overproduction

Waiting

Neglect of Human Talent

Transportation

Inventory/Storage

Motion

ExcessProcessing


Summary slucares approach

Summary: SLUCares Approach

  • Respect for People and Patients

    • Teamwork

  • Continuous Improvement

    • Value add/Non Value add

    • Waste

  • SLUCare Values


Next steps

Next Steps

  • Design Site

    • Doctor Office Building (DOB) 2nd floor

    • SLUCare Way

  • Kaizen Events

    • Week long events

    • Second week of every month

    • People who do the work

    • Least waste way

  • Managing for Daily Improvement (MDI)


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