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A Multi-faceted Approach to Online Faculty Training and Development. Andrew Carpenter, Ph.D. Melinda Roberts, Ph.D. Kara VanDam, M.A. The Kaplan University Training Course. Comprehensive Training. Assignments Overview of Kaplan and Platform Message Board

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A multi faceted approach to online faculty training and development

A Multi-faceted Approach to Online Faculty Training and Development

Andrew Carpenter, Ph.D.

Melinda Roberts, Ph.D.

Kara VanDam, M.A.



Comprehensive training
Comprehensive Training Development

  • Assignments

    • Overview of Kaplan and Platform

  • Message Board

    • Practical and Philosophical Discussions

  • “Live” Seminar Training

    • Course enhancement and class management


Assignments
Assignments Development

  • Lesson 1: How the Kaplan College Environment Works

  • Lesson 2: The Message Board

  • Lesson 3: Seminars

  • Lesson 4: Evaluating Student Work

  • Lesson 5: Updating Courses

  • Lesson 6: Dates for the Upcoming Term


Message board training
Message Board Training Development

  • Practical value

  • Philosophical value

  • Community Building


Synchronous seminar training
Synchronous Seminar Training Development

  • Unique to Kaplan

  • Rich with Philosophical Discussions

  • Hands-On Training


Ongoing training
Ongoing Training Development

  • Q & A teleconferences

    • Reinforce training

    • Assure quality

  • Quarterly “In-Service” Presentations:

    • Using Kaplan’s online library

    • Detecting and reporting plagiarism

    • Using grading rubrics

    • Kaplan’s portfolio assessment


Faculty mentoring and shadowing
Faculty Mentoring and Shadowing Development

  • Each new instructor is supported by and shadows a veteran faculty member

  • Mentors:

    • Work beside 1-4 new instructors per quarter

    • Email and IM mentees frequently

    • Participate in the mid-quarter evaluation process


New instructors
New Instructors: Development

  • Have access to the mentor’s course, Message Board, and Seminars

  • Receive weekly email from mentor with tips and reminders for the week


Departmental handbooks
Departmental Handbooks Development

  • Each department has a handbook filled with pedagogical and technical tips and guidelines

  • Topics include:

    • Giving good qualitative feedback

    • Developing and using rubrics for assessment of student work

    • Detecting and preventing plagiarism

    • Getting disruptive or non-engaged students re-engaged



Handbook excerpt
Handbook Excerpt Development


Faculty monitoring
Faculty Monitoring Development

  • Designed to benefit students and their learning

  • Chairs monitor performance of all faculty every week

  • Uniform reporting of data from all departments to deans, provost, and president

  • Chairs review results with deans and identify faculty who need additional support


Monitoring spreadsheet
Monitoring Spreadsheet Development

Lesson 3

Lesson 4

Lesson 2

LAST, FIRST-COURSE-SECTION

Lesson 1

Syllabus Correct

Yes

Syllabus in MB on time

Yes

Syllabus sent to Class via I Mail

Yes

Greeting on time

Yes

Responded to all Student Introductions

Yes

No

Outreach to non- engaged students

No

COMMENT IN CELL: Project comments are too brief and too general to be of most use to students. On 9/16/04, Andy followed up with instructor via e-mail.

Reviewed Syllabus in Seminar

No

Yes

Timely response to I Mail

Yes

Yes

Did Messages to class via I Mail

Yes

-17

Seminar on time

11

Yes

Tech issue with Seminar

No

Yes

Office hours held

Not checked

1

Number of Graded elements

0

Yes

Grades returned on time

No projects

No

Qualitative Comments for all

Not applicable

16

Number of posts to Discussion

43

Yes

Timely response to MB Questions

Yes

Mid Term Grades on time

Final Grades on time

Completed Curriculum Survey

Completed Assessment Project

21

Students in Section

23


Remediation and support
Remediation and Support Development

  • Chairs work intensively with faculty whose performance lags

  • Department members support each other and discuss teaching and learning within the discipline

  • “Course cohorts” work together to discuss teaching and learning with respect to a specific course


Professional development
Professional Development Development

  • Goal is to retain, nurture top faculty

  • Opportunities to lead course cohorts, develop new courses, mentor new faculty, participate in institutional research projects, conduct workshops at semiannual faculty retreats

  • Some funding for external professional development



The kaplan university mission
The Kaplan University Mission Development

Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. The University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment.


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