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Successful Onboarding

Successful Onboarding. Featuring the City of Goodyear, AZ & co-hosted by IPMA-HR. Welcome! The program will begin shortly.

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Successful Onboarding

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  1. Successful Onboarding • Featuring the City of Goodyear, AZ & co-hosted by IPMA-HR Welcome! The program will begin shortly. Teleconference information-------------------------------------------------------Call-in toll-free number (US/Canada): 1-866-469-3239Call-in toll number (US/Canada): 1-650-429-3300 Access code: 656 437 732 Password: Onboarding2

  2. Like us on Facebook! Stay Connected www.facebook.com/peopleadmin Follow us on Twitter! www.twitter.com/peopleadmn

  3. Sondra Healy – Employee Development Manager, City of Goodyear, AZ Sondra will highlight the details on her agency’s particular process for successful onboarding. In addition, she will discuss some of the creative and efficient ways her organization develops employees from the first day through their entire career with Goodyear. Speakers Neil Reichenberg – CAE, Executive Director, IPMA-HR Our partners IPMA-HR have joined us to co-host this event and to feature IPMA-HR member City of Goodyear. Neil will give a brief overview of IPMA-HR and the benefits of becoming a member and announce some key events coming up this year. Ty Landry – Government Solutions, PeopleAdmin Ty has more than 18 years experience building talent management systems, including recruiting, onboarding and performance management applications. Ty will be on hand to answer questions and go over some of the benefits of having an automated onboarding solution and how it can improve the employee engagement process.

  4. In this webcast, we will cover: • IPMA-HR Introduction • Welcome the City of Goodyear • “Pre-Onboarding” • Stages of Onboarding • Transition to the Job • Goodyear Culture • Automated Onboarding • Q&A

  5. Submitting Questions • Use the Q&A Panel to ask questions • Type-in your question • Select to direct it to “host and panelists” • Submitted questions will be answered at the end of the webcast • If your question does not get answered, we will reach out to you individually

  6. About IPMA-HR IPMA-HR is the leading public sector human resource organization. We represent the interests of public sector human resource professionals and strive to promote excellence in HR management. Serving HR professionals since 1906, IPMA-HR is your resource for comprehensive and timely HR industry news, jobs, policies, resources, advocacy, education, professional development, and certification opportunities. For more information, please visit our website, www.ipma-hr.org, or call 703.549.7100.

  7. IPMA-HR Member Benefits Research Channels for Self-Development World-Wide Peer Network Publications Powerful Advocate in Washington Job-posting Service Discounts Become a member of IPMA-HR and join thousands of your public sector colleagues and a community of members who all share a common interest…public human resources.

  8. Upcoming Events • Developing Competencies for HR Success • Online • February 15 – May 2, 2012 • HR Certificate Program • Online • April 9 – August 31, 2012 • Managing Employee Performance as a Human Resource Business Partner • Online • July 11 – August 15, 2012 • International Training Conference & Expo • September 8-12, 2012 • Nashville, TN For more information, please visit our website, www.ipma-hr.org, or call 703.549.7100.

  9. “Pre”boarding Employees are our most valuable asset No typos in the job posting Website easy to navigate Set the stage from the receptionist to the exit Short response time between application and organization’s acknowledgment of receipt Short response time between closing date and interviews Screen for overachievers with supplemental questions

  10. Polling Question How well does your agency handle “pre-boarding”? A) Extremely well B) Decently C) We’re flying by the seat of our pants

  11. Onboarding Before orientation Orientation After orientation: transition to the job

  12. Before orientation • Keys • Badge/ID card • Business cards • Procurement card • Name plate • Internal directory • Network access • Finance software access • Computer and phone setup • Plan for orientation • Prepare employee’s workspace • Notify co-workers • Uniform • Uniform allowance • Vehicle • Fuel card and pin • Plan to meet with employee after orientation

  13. Polling Question Who in your organization owns the pre-orientation process? A) HR B) Departmental Leaders C) Both D) Catch-As-Catch-Can (no defined responsibilities)

  14. Orientation Mission To maintain and support employees by coordinating an educational, fun and innovative orientation process aimed at introducing new employees, reintroducing transferred or promoted employees and their supervisors and buddies to the culture of the City of Goodyear. Goals Educate employees regarding the City of Goodyear, its departmental functions and culture Establish communication links between new employees and other staff members Instill a sense of pride and desire to excel in their new positions Encourage and train employees to take an active role in City culture Make employees feel welcome, special and appreciated

  15. Orientation • Meet and Greet • Welcome to Goodyear! • Oath and City History • YOU as a Public Employee • Group Activity • Customer Service • Ask~Find~Do • City Culture and Lunch • Benefits, Insurance, and Risk • Safety • Economic Development Tour • Ballpark Tour • Public Works Overview • Wastewater Treatment Facility Tour • Lunch hosted by Goodyear Orientation Team

  16. Orientation • Water Campus tour • Fire Department Overview • CPR • Fire Station Tour • NIMS • Outlook, Phones, Voicemail and eSite • Policy and Administrative Guidelines • Deferred Compensation • Payroll and Procurement • Violence Prevention in the Workplace • Police Department Overview • Police Station and Telecom Tour • K-9 demo • Communications • LMS and Annual Training • True Colors

  17. Polling Question Does your organization have defined Goals for your Onboarding process? A) Yes, very well defined B) No, just get ‘em in and get it done C) Not sure

  18. After orientation: transition to the job • Ensure employee has keys, badge/ID, business cards, p-card, name plate, appears in directory, has computer, finance software access, network access, phone • Meet with employee to discuss expectations and review key policies and administrative guidelines • Introduce new employee to co-workers • Assess employees’ training needs • Take employee on tour of facility

  19. Goodyear Culture • Reunions • Language • Performance management • Learning organization • Employees are our most valuable asset

  20. Request a Live demo - www.peopleadmin.com/view-demo/

  21. Q&A

  22. Thank You!

  23. iPod Shuffle Drawing!

  24. Additional Information Please contact: Ty Landry ty.landry@peopleadmin.com Neil Reichenberg nreichenberg@ipma-hr.org Sondra Healy sondra.healy@goodyearaz.gov Request a Live demo! - www.peopleadmin.com/view-demo/

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