An online feedback system
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An Online Feedback System. Fergus McGlynn Computing Service ([email protected]). Overview. Where we’ve been Where we are now Where we’re going Key features of the system Key issue – response rate Demonstration. Where we’ve been. Pilot online feedback system Steering group formed

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An Online Feedback System

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An online feedback system

An Online Feedback System

Fergus McGlynn

Computing Service

([email protected])


Overview

Overview

  • Where we’ve been

  • Where we are now

  • Where we’re going

  • Key features of the system

  • Key issue – response rate

  • Demonstration


Where we ve been

Where we’ve been

  • Pilot online feedback system

  • Steering group formed

  • Departmental and student surveys conducted – elicit requirements

  • Prototype developed – refined into system specification

  • System design and implementation


Where we ve been cont

Where we’ve been (cont)

  • Initial user trials conducted

    • Psychology department

    • Computing service

  • Further refinement on system

  • Full user trials conducted

    • Biology department

    • Maths department

    • Politics department


Where we are now

Where we are now

  • Implementation complete

  • Collecting feedback from trials

  • Technical documentation of system


Where we re going

Where we’re going

  • Refine system further if necessary

  • Publicise/advertise system to departments

  • Release system to departments and provide support

  • Maintenance/further development (?)


Key features

Key features

  • Administrative time saving

    • Distributing, collecting, processing, class time

  • Access control

  • Anonymity

  • Archiving / storage


Issue response rate

Issue – Response Rate

  • Most departments seem to want a high one… but…

  • Many students state a lack of enjoyment in the feedback exercise

  • Many students claim to not have a strong opinion

  • Many students feel that their responses are not taken seriously

  • Mechanisms to help


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