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National blended learning programmes. How QA & Evaluation strategies help to improve performance – demonstrably! Jean Garrod Centrex. HOC 07/2005. Focus: evaluation of the impact of training and learning…on operational performance. A framework for conducting evaluations

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National blended learning programmes
National blended learning programmes

How QA & Evaluation strategies help to improve performance – demonstrably!

Jean Garrod

Centrex


Hoc 07 2005
HOC 07/2005

  • Focus: evaluation of the impact of training and learning…on operational performance.

  • A framework for conducting evaluations

  • Client Sponsors: BCU/OCU commanders, Police Authority

  • Community involvement in L&D

  • Delivery of NPP…

  • Through national intelligence model…

  • Monitored against PPAF

Centrex is a registered trademark of the Central Police Training and Development Authority


Summary
Summary

“Evaluation of the investment planned and made in the skills and abilities of officers and staff… will ensure that there is a clear linkage between the resources invested and the outcome performances required.”

Centrex is a registered trademark of the Central Police Training and Development Authority







Pip to narrow the justice gap by
PIP – to narrow the justice gap by Training and Development Authority

  • Improving crime detection rates

  • Bringing more offenders to justice

  • Improving confidence in the police and criminal justice system

Centrex is a registered trademark of the Central Police Training and Development Authority


Cumbria s preparation
Cumbria’s preparation Training and Development Authority

  • September 2004: PIP seen as central to investigative performance.

  • November 2004: full-time PIP implementation team led by an experienced DI.

  • June 2006: PIP Implementation Support Plan issued to forces.

  • PIP Assessment and PDR essentiallythe same thing: dovetail to prevent duplication.

Centrex is a registered trademark of the Central Police Training and Development Authority


Cumbria s delivery
Cumbria’s delivery Training and Development Authority

  • April 2006: Training commenced

  • Focus: uniformed constables and sergeants

  • PIP training: to improve investigative skills: also progress themes such as Hate Crime, Domestic Violence, Child Abuse and the Investigation of Serious Sexual Offences.

  • In 15 months: 400 uniformedconstables and 70 sergeants trained and assessed.

  • With what results????

Centrex is a registered trademark of the Central Police Training and Development Authority


Pre and post knowledge checks
Pre- and post-knowledge checks Training and Development Authority

Centrex is a registered trademark of the Central Police Training and Development Authority


Force performance
Force Performance Training and Development Authority

Centrex is a registered trademark of the Central Police Training and Development Authority


Individual performance comparison crime detections
Individual Performance Comparison (Crime Detections) Training and Development Authority

Centrex is a registered trademark of the Central Police Training and Development Authority


Achieve quantifiable results
Achieve quantifiable results? Training and Development Authority

  • Was this course worthwhile?

  • Did the benefits justify the costs?

  • How can we measure ‘soft’ benefits (e.g. confidence in role)?

  • What activities should we collaborate on locally, regionally, nationally?

Centrex is a registered trademark of the Central Police Training and Development Authority


What do we have already
What do we have already? Training and Development Authority

  • Identification of performance outcomes…

  • For individuals through NOS and workplace assessment…

  • For teams (e.g. Investigation team) through Doctrine…

  • For BCU/OCU/forces through PPAF…

Centrex is a registered trademark of the Central Police Training and Development Authority


Under development
Under development… Training and Development Authority

  • Costing: quantitative data for inputs

  • Evaluation: quantitative and qualitative data for outputs and outcomes

  • MLE: candidate data relating to volume, tracking, completion and achievement

Centrex is a registered trademark of the Central Police Training and Development Authority


Anything else
Anything else? Training and Development Authority

  • Core QA & evaluation strategy for national blended learning programmes…

  • Level 1: Reactions: capture at point of delivery…

  • Level 2: Assessment: graded, integrated assessment of knowledge, skills, behaviour

  • Level 3: Workplace Transfer: PDR aggregated

  • Level 4: Impact on performance: PPAF

Centrex is a registered trademark of the Central Police Training and Development Authority


Benefits from increased use of
Benefits from increased use of… Training and Development Authority

  • Common terminology, tools and techniques, templates

  • Common policies, procedures, practices

  • Comparison of programmes, groups of learners, forces

Centrex is a registered trademark of the Central Police Training and Development Authority


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