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TRENDS IN THE TOURISM LABOUR MARKET

TRENDS IN THE TOURISM LABOUR MARKET. International Conference of the Czech EU Presidency Tourism Industry: Employment and Labour Market Challenges Prague, 10 – 11 June 2009. ALAIN DUPEYRAS Head of the OECD Tourism Unit. AVERAGE Annual Growth OF EMPLOYMENT in OECD zone.

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TRENDS IN THE TOURISM LABOUR MARKET

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  1. TRENDS IN THE TOURISM LABOUR MARKET International Conference of the Czech EU Presidency Tourism Industry: Employment and Labour Market Challenges Prague, 10 – 11 June 2009 ALAIN DUPEYRAS Head of the OECD Tourism Unit

  2. AVERAGE Annual Growth OF EMPLOYMENT in OECD zone

  3. SMEs IN TOURISM : AN IMPORTANT ROLE IN EMPLOYMENT TERM Employment by enterprise size in a sampling of OECD countries

  4. HUMAN RESOURCES: NEW CHALLENGES FOR TOURISM POLICY • Labour shortages • Difficulty in forecasting skills needs • Low productivity New tasks: Attract workers, improve skills and productivity levels

  5. IMMIGRANTS IN THE HOSPITALITYSECTOR • A substantial part of migration is into low-skilled occupations, even in countries with restrictive policies favouring higher skilled migration Source : International Migration Outlook (2008), OECD

  6. IMMIGRANTS IN THE HOSPITALITYSECTOR • Limited evidence is available with regard to the distribution of new migrant workers by detailed industry or occupation… • … although it is clear that the hospitality sector received a significant share of temporary/seasonal low-skilled workers in several OECD countries • This was the case, for instance, in the United Kingdom in the context of the EU enlargement. • There is also evidence of the importance of illegal employment of foreigners in this sector. Source : Accession Monitoring Report , Home Office UK (2009)

  7. IMMIGRANTS IN THE HOSPITALITYSECTOR • Because of persistent hard-to-fill vacancies and of the importance of language skills, most OECD countries have provisions which allow for international recruitment of workers in the hospitality sector: • Seasonal programmes (e.g. Italy, France, Spain) and temporary programmes (e.g. United States H-2B) • Within highly skilled migration programmes (e.g. cooks are included in the Skilled occupation list in Australia) • Cultural exchanges programme, including Working Holiday Makers Schemes, and special programmes for trainees. Source : International Migration Outlook (2008), OECD

  8. Implications for tourism agencies: a “whole of government” approach

  9. What needs to be done? Develop strategic guidance • Increase emphasis on supply side issues and yield per visitor Strengthen governance and leadership • Encourage a “whole-of-government” approach Encourage policy and industry partnerships • Workactivelywith immigration agencies to develop programmes for seasonal jobs or low-skilledworkers Concentrate on innovation • Increase product development and incentives for entrepreneurs, e.g. Scottish Enterprise, Innotour (Switzerland) IMPROVE Support data / intelligence • Develop indicators to measure employment features and to assess efficiency of support programmes

  10. FOR MORE INFORMATION VISIT OR EMAIL • www.oecd.org/cfe/tourism • tourism.contact@oecd.org PUBLICATIONS • The Impact of Culture on Tourism • Tourism in OECD Countries 2010: Trends and Policies (forthcoming)

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