Mark A. Forman Former U.S. Administrator, E-Government & Information Technology Partner, KPMG LLP [email protected] +01-202-533-4003. The Role of the CIO in a Large Central Government.
The Printing Press was a key element in the establishment of the United States government, and government reforms are historically linked to Information Technologies
Strategic Opportunity Road mapping
(Policy & Structure)
High Quality Development & Deployment Practices (IT & Management of Change)
Business Planning & Design
e-Government/ e-Business Architecture
ManagementGovernance Success Requires Tools
SEI - CMMI
OGC – IT Infrastructure Library (ITIL)
Bodies of Knowledge
Bodies of Knowledge
PMI – PMBOK
IT Governance Institute - CoBIT
www.egov.gov and www.results.gov
Federal Enterprise Architecture (FEA) Cross-agency Improvements
Performance Reference Model (PRM)
Business Reference Model (BRM)
Service Component Reference Model (SRM)
Data Reference Model (DRM)
Technical Reference Model (TRM)
The Federal Enterprise Architecture Provides the Framework for Transformation
Agency’s IT Budget Submission
Clear Performance Gap IT will address?
Should the Federal Government perform this function?
Support the PMA and is it collaborative?
Clear performance goals and measures tied to the business?
Part of the Modernization Blueprint?
3 Viable Alternatives for closing the performance gap?
Performance Based Acquisition and Contracts?
Strong Risk Management Plan?
Project Management Plan with milestones?
Addresses Security and Privacy?
Life-Cycle Costs are well planned and appropriate?
1. Focus on results that matter to the customer, not technology
-- E-Gov is about the business of government, not websites
-- IT is enabler, but also a barrier to reform if not brought under control and focused from citizen (vs. agency perspective)
2. Management reform went beyond IT, to address organization and resource management effectiveness
-- Presidential Focus/Cabinet accountable for progress, graded by a scorecard
-- E-government reflects IT’s role in modernization
3. Key Elements of IT Management are world class
-- Business cases, portfolios, and Earned-value data enabled IT projects to be managed as investments
-- Architecture used an analytical tool to focus modernization initiatives on agency performance identify leverage opportunities
-- IT security