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The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking

The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking. Bobbie Beson-Crone Human Services Transportation Coordination Program Manager Wisconsin Department of Transportation. Rural vs. Urban Counties. 52 rural (non-metro) counties 20 urban (metro) counties.

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The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking

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  1. The Wisconsin WayInventing Coordination Through Creativity, Flexibility, and Risk-Taking Bobbie Beson-Crone Human Services Transportation Coordination Program Manager Wisconsin Department of Transportation

  2. Rural vs. Urban Counties • 52 rural (non-metro) counties • 20 urban (metro) counties 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  3. Wisconsin Public Transit • Transit in 54 of 72 counties, 5 reservations • Over 75% served by transit, including paratransit • A significant amount of service, too many gaps 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  4. Wisconsin RPC’s & MPO’s • 9 RPC’s • 13 MPO’s 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  5. 2006 CoordinationPlanning Process • RPC planners conducted county meetings • Used UWR:Framework for Action • WisDOT provided: • Orientation & training for planners • A toolkit for planners • Admin fiscal support for meetings 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  6. Non-traditional stakeholders Inventory of resources/ providers New county relationships Education & awareness of available funding >50% “did nothing” beyond ’06 meeting No ownership by County Reverted to old “TCC” membership 2006 Process:Lessons Learned 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  7. Transportation Coordination Committee Membership Transportation and/or Mobility Manager Increase volunteers Communication Education & Marketing Inter-County and Regional Coordination Expanded Service Technology: Centralized Dispatch, Scheduling & Financial Tracking Assessment: Inventory of Capital, Vehicles, Providers & Service Grants & Funding Sources Customer Service: Opinion & Satisfaction Surveys Increase Rural Transportation Service & Strategies 2006 County Plans11 Priorities 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  8. Wisconsin Model of Coordination • ICTC hired National Consultant • 4 objectives: • Assess state agencies • Assess 8 counties 2 mini-regions • Compare WI to 8 similar states • Develop model with implementation strategies 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  9. Developed by RPC planner/WisDOT work group Focus on: “Buy-in”/plan ownership Multi-county & regional planning Strategies in Plans Flexibility in coordination plan development New toolkit, meeting planner/owner focus 2008 CoordinationPlanning Process 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  10. WisDOT: Facilitated RPC/WisDOT workgroup Developed Toolkit for Meeting Coordinators & plan owners Orientation on Toolkit and 2008 process Doubled admin. fiscal support RPC’s: Consultant’s to process Communicated new process to “local” entities Provided demographic info. and mapping Facilitated multi-county/regional meetings 2008 Planning Process: WisDOT & RPC Role 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  11. 2008 Planning Process:Plan Requirements Required Plan Components: • Assessment of existing service • Assessment of transit needs • Assessment of transit gaps • Strategies in Plan to remedy needs & gaps 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  12. 2005-2008 Grant Applications 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  13. 2005-2008Multi-County/Regional Planning 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  14. Mobility Management Training Program • Focus of New Freedom funds • Co-funded with DVR • Federal transportation grants currently fund 26 mobility managers • Formal 9 mo. training program: • Communication for shared learning • Forum for Wisconsin based best practices 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  15. What’s next?ICTC’s Report to the Governor • Executive Order for formalized basis for ICTC: • Dedicate staff position & admin support • Dept. secretaries are responsible for coordination in/between agencies • Formalize SAC • Charge ICTC with making policy recommendations to implement WI Model of Coordination • Develop pilot projects to test regional coordinated Medicaid and HST networks 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  16. WisDOT Web Links: Transportation Coordination: http://www.dot.wisconsin.gov/localgov/coordination/index.htm 2008 Coordination Toolkit: http://www.dot.wisconsin.gov/localgov/transit/toolkit.htm Wisconsin Transportation Coordination Model: http://www.dot.wisconsin.gov/localgov/coordination/model.htm Further info. contact: Bobbie Beson-Crone, 608-266-6812; bobbie.beson-crone@dot.state.wi.us 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

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