Information management 1
Download
1 / 12

Information Management 1 - PowerPoint PPT Presentation


  • 121 Views
  • Uploaded on

Information Management 1. Communication. Aim. To give students an understanding of effective communications. Learning Outcomes. At the end of this session students will be able to :. Define the term ‘one-way’ and ‘two-way’ communication Identify barriers towards effective communication

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Information Management 1' - dori


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

Aim

To give students an understanding of effective communications


Learning outcomes
Learning Outcomes

At the end of this session students will be able to :

  • Define the term ‘one-way’ and ‘two-way’ communication

  • Identify barriers towards effective communication

  • State the benefits of an effective brief

  • Define the acronym SMEAC



Types of communication systems

Types of communication systems

Broadly divided into two categories;

One-way communication (closed system)

Two-way communication (open system).


Barriers to communication
Barriers to communication

  • Timings

  • Overload

  • Distortion

  • Perceptions

  • Bias.


Briefing
Briefing

Clear, concise, and easy to understand, an effective brief will;

  • Enhance communication

  • Promote discipline

  • Allow for complete understanding of role

  • Allow for individual task ID and allocation

  • Provides opportunity to seek confirmation.


Elements of a brief
Elements of a brief

S – Situation

M – Mission

E – Execution

A - Any questions

C - Check understanding.


Listening
Listening

  • Search for the central idea

  • Control your emotions

  • Evaluate the message

  • Non-verbal behaviour

  • Verbal behaviour.


Helpful hints
Helpful hints

  • Plan

  • Use examples

  • Keep to the subject

  • Make a note of questions.


Confirmation
Confirmation

Assessments will be based on this lesson and the corresponding study note:

Learning Outcomes

  • Define the term ‘one-way’ and ‘two-way’ communication

  • Identify barriers towards effective communication

  • State the benefits of an effective brief

  • Define the acronym SMEAC.



ad