Software Resource and Services
This presentation is the property of its rightful owner.
Sponsored Links
1 / 16

Software Resource and Services Jack Delinsky PowerPoint PPT Presentation


  • 87 Views
  • Uploaded on
  • Presentation posted in: General

Software Resource and Services Jack Delinsky. Current State Direction Philosophy. Current State

Download Presentation

Software Resource and Services Jack Delinsky

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Software Resource and ServicesJack Delinsky


Current State

Direction

Philosophy


Current State

Three main categories of software and servicesavailable through OIIT:Enterprise – System Office Managed(i.e. Oracle and Banner)Institutional – SRS Managed (i.e. Microsoft and Adobe)Enabling – Any USG Member(i.e. Wimba and Blackboard ConnectEd)


Current State

Goals:

Volume Purchasing to Insure Low Pricing

1st Point-of-Contact


Direction

Based on Campus Input


  • Point-of-Contact

  • Find Products

  • Find Services

  • Find Solutions

  • Find Information


Philosophy

Teaming

  • SRS Advisory Committee

  • Campus Visits

  • Project Teams

    • Web Design

    • Customer Relationship Management Design

    • Vendor Negotiations


Philosophy

Teaming

  • SRS Advisory Committee

  • Campus Visits

  • Project Teams

    • Web Design

    • Customer Relationship Management Design

    • Vendor Negotiations


Philosophy

Customer Service

  • SRS is here for you

  • Expect responsiveness

  • Provide feedback

    • Escalate

    • Recommend

    • Call for Help


Philosophy

Contact Information

Email: [email protected]

Hotline: 706-583-2230

Escalate

Email: [email protected]

Phone: 706-583-2280


Thank you!


  • Login