Software Resource and Services
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Software Resource and Services Jack Delinsky PowerPoint PPT Presentation


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Software Resource and Services Jack Delinsky. Current State Direction Philosophy. Current State

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Software Resource and Services Jack Delinsky

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Software resource and services jack delinsky

Software Resource and ServicesJack Delinsky


Software resource and services jack delinsky

Current State

Direction

Philosophy


Software resource and services jack delinsky

Current State

Three main categories of software and servicesavailable through OIIT:Enterprise – System Office Managed(i.e. Oracle and Banner)Institutional – SRS Managed (i.e. Microsoft and Adobe)Enabling – Any USG Member(i.e. Wimba and Blackboard ConnectEd)


Software resource and services jack delinsky

Current State

Goals:

Volume Purchasing to Insure Low Pricing

1st Point-of-Contact


Software resource and services jack delinsky

Direction

Based on Campus Input


Software resource and services jack delinsky

  • Point-of-Contact

  • Find Products

  • Find Services

  • Find Solutions

  • Find Information


Software resource and services jack delinsky

Philosophy

Teaming

  • SRS Advisory Committee

  • Campus Visits

  • Project Teams

    • Web Design

    • Customer Relationship Management Design

    • Vendor Negotiations


Software resource and services jack delinsky

Philosophy

Teaming

  • SRS Advisory Committee

  • Campus Visits

  • Project Teams

    • Web Design

    • Customer Relationship Management Design

    • Vendor Negotiations


Software resource and services jack delinsky

Philosophy

Customer Service

  • SRS is here for you

  • Expect responsiveness

  • Provide feedback

    • Escalate

    • Recommend

    • Call for Help


Software resource and services jack delinsky

Philosophy

Contact Information

Email: [email protected]

Hotline: 706-583-2230

Escalate

Email: [email protected]

Phone: 706-583-2280


Software resource and services jack delinsky

Thank you!


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