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Introduction to Groupama Garancia Biztosító : a new insurer with a solid foundation

Budapest, 6 April 2009. Introduction to Groupama Garancia Biztosító : a new insurer with a solid foundation. The key players. Budapest, 6 April 2009. Jean-François Lemoux Erik Nagy Yann Ménétrier

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Introduction to Groupama Garancia Biztosító : a new insurer with a solid foundation

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  1. Budapest, 6 April 2009 Introduction to Groupama Garancia Biztosító:a new insurer with a solid foundation

  2. The key players Budapest, 6 April 2009 Jean-François Lemoux Erik Nagy Yann Ménétrier General Manager Director of Groupama CEO of Groupama International CEE Operations Garancia Biztosito

  3. Budapest, 6 April 2009 Groupama:a major operator in insurance and financial services

  4. A significant participant in the insurance sector A mutual insurance, banking and financial services group originating in the agriculture segment Steady international growth 16 million customers and over 38,000 employees 4 Budapest, 6 April 2009 • 1900Law authorising the creation of agricultural mutual insurance funds in France • 1963 Coverage of all property risks • 1972 Launch of life insurance 1986 Creation of the Groupama brand 1998 Acquisition of Gan, the 4th largest French insurer 4

  5. A unique model and an ambitious strategy Budapest, 6 April 2009 • Leader among mutual insurers in France • Offering a full line of insurance products through several distribution networks • A major market player with about 16 million clients around the world • Having an ambitious strategy for international development and growth • Yielding strong operational performance An ambitiousstrategy A unique economic model A complete range of insurance, a strong position in non-life A strong brand, present in 14 countries Ranked among the Top 10 European insurers A multi network distribution A unique capacity to meet customer needs business A = on mass A diversified portfolio of loyal clients Multi-channel distribution A multi network distribution 5

  6. A group that covers all business lines, clients and distribution channels Budapest, 6 April 2009 INSURANCE SERVICES FINANCE INTERNATIONAL Portugal Groupama Seguros Mutuaide Gan Insurance Banque Finama Assistance Spain Groupama Seguros Groupama Life Groupama Gan Eurocourtage FMB Vietnam Groupama Asset Management Italy Groupama Assicurazioni Nuova Tirrena Groupama Credit Insurance Groupama China Real Estate Gan Wealth Fourmi Verte Gan Hong Kong Finama Private Groupama Equity Legal China Protection Groupama Great Britain Chengdu Branch Gan Provident Groupama Groupama Banque Présence verte Insurances Groupama Turkey Transport BasakGroupama Hungary Groupama Télésurveillance Günes Sigorta Biztosito Groupama (36%) Employee OTP Garancia Savings Gan Outre-mer CapsAuto Romania Bulgaria BT Asigurari Asiban OTP Garancia OTP Garancia Slovakia C.E.S.V.I. Groupama Greece Poistovna Groupama Phoenix Centres Centaure 6

  7. + 9.2% + 66.1% A strategy of sustainable and profitable growth Budapest, 6 April 2009 Scope of group • Accelerated growth – change in revenues including 3.9 bn euros in international growth(+39%) • Strong increase in operating profit Combined revenue (bn euros) 2005 2006 2007 2008 Scope of group Operating profit (m euros) 2005 2006 2007 2008 7

  8. Dynamic growth Budapest, 6 April 2009 One ambition: To become one of the leading insurers in Europe in orderto ensure the group long-term continuity and independence A strategy of growth: • Strengthen and expand the positions as a general insurer in France • Accelerate international growth • Improve profitability through greater effectiveness 8

  9. 1 st 2 nd 3 rd A leader in its domestic market Budapest, 6 April 2009 Agricultural Insurer Home Insurer Individual Health Insurer Local authorities Insurer Unforeseen events Insurer Long term care Insurer Legal protection Insurer Marine and transport Insurer Motor Insurer SME Insurer 9

  10. Strong international business growth Budapest, 6 April 2009 EUROPE & MEDITERRANEAN Slovakia Groupama Poistovna Hungary Groupama Garancia Biztosito Romania BT Asigurari Asiban OTP Garancia Great Britain Groupama Insurances Bulgaria Subsidiary of OTP Garancia Spain Groupama Seguros Turkey Basak Groupama Emeklilik Basak Groupama Sigorta Güven Günes Sigorta (36%) Italy Groupama Assicurazioni Nuova Tirrena Portugal Groupama Seguros Tunisia Star (35%) Greece Groupama Phoenix 10

  11. Strong international business growth Budapest, 6 April 2009 ASIA China Groupama (Hong Kong) Groupama S.A. Chengdu Branch Groupama China Beijing Office Vietnam Groupama Vietnam 11

  12. A solid platform for expansion in Central and Eastern Europe Budapest, 6 April 2009 Russia Ukraine Slovakia Hungary Romania Croatia Serbia Bulgaria Montenegro Turkey Greece Groupama Presence Growth potential for Groupama – Presence only of OTP Bank Proforma based on 2008 data

  13. Budapest, 6 April 2009 Groupama in the Hungarian market: a long-term commitment

  14. The insurance market in Hungary: potential for real growth Insurance density compared with other European countries [% of GDP, 2007] Budapest, 6 April 2009 Life Non-Life 40.3 23.0 21.0 40.2 36.1 45.1 40.2 32.8 45.1 40.3 32.8 21.0 11.1 13.8 36.1 23.3 5.1 11.0 23.3 23.0 17.1 17.1 11.0 13.9 13.9 27.9 13.8 11.1 5.7 5.1 6.6 7.6 5.7 7.6 27.9 6.6 GDP / inhabitant ['000 $] Source : Sigma

  15. The Hungarian life market grew strongly between 2004 and 2008 Budapest, 6 April 2009 Change in Hungarian insurance market Average annual growth rate Revenue (billions of HUF) (2004-2008) (2004-2007) 15.8% 10.5% Total Life 28.3% 17.3% Non-life 5.2% 4.8% 15 Source : MABISZ

  16. Groupama Garancia Biztosító: a brand that carries strong values Budapest, 6 April 2009 Formation: 1991 Groupama name: 2004 Acquisition Legal merger 17 Sept. 2008 31 Mar. 2009 Formation: 1987, OTP name: 1992 • The new subsidiary is based on the shared values of OTP Garancia and Groupama • The partnership with OTP Bank is a major pillar for the expansion of the new company 16

  17. 17 Creation of a high-performance company to seize market opportunities Budapest, 6 April 2009 • 2 slides : • Revenue, results (avec progression si positive) • Nombre de salariés • Nombre de clients • Force commerciale Exchange rate: 251.2 HUF/EUR Source : DGI, Filiale, Analyse DSG

  18. Close to customers • Presence throughout the country 150 Groupama Garancia agencies, 400 OTP Bank branches and 450 brokers in the country

  19. 19 Our objective: to create a high-performance company to seize market opportunities Budapest, 6 April 2009 • Breakdown of premiums by business and distribution channel in 2008 Market share (Groupama Garancia Biztosito proforma) 2008: 10.0% Source: DGI, Subsidiary, DSG analysis

  20. The key steps in creating a leader Budapest, 6 April 2009 • Finalisation of the merger • Optimisation of corporate functions • Reorganisation of the sales network • Development of the new product range • Increase in sales performance • Improvement in customer service 2008 Acquisition 2009 Merger: New structure, new market approach Objective: Be one of the top 3 players in the Hungarian market 2010 Sustainable growth and profitability 20

  21. The positioning of Groupama Garancia in the Hungarian market Budapest, 6 April 2009 • A complete product range to meet the needs of families (urban, young) and SMEs • An insurer in touch with its customers providing accessible products • The search for optimum quality/price ratio • Simple products • Customer service attentive to the customer • A network of local agencies • Sales oriented toward customer needs and a more proactive approach • A policy of innovation backed by the expertise of the group • A commitment to society

  22. The first steps in our development Budapest, 6 April 2009 A strategic banking partnership: • 20-year strategic agreement signed • Improved product range (life insurance, home insurance, travel insurance) • Expanded training support for the 400 OTP Bank branches 22

  23. The first steps in our development Budapest, 6 April 2009 • Consolidation of local networks • Improved professionalism for the network of agents • Optimised telephone service • New internet services (beginning in September) • Development of partnerships • Brokers • OTP group companies • Cora hypermarkets…

  24. The first steps in our development Budapest, 6 April 2009 • A more proactive company • Recruitment of 700 new sales agents • Reduction in the number of administrative positions with personalised assistance • Substantial investment in training (sales, management ) • A simplified and decentralised sales structure (7 regions)

  25. Management • Introduction to the new management team of Groupama Garancia Biztosító Yann Ménétrier Dr. Bajkai Mária Bácsfalvi Mihály Dr. Bálint Györgyi Birkás Balázs CEO HR Director CFO Chief Legal and Deputy Mg. Director Compliance Office Services Böröndi József Dr. Csurgó Ottó Fábián Attila Szobonya Csaba Deputy Managing Director Deputy Mg. Director Dep. Managing Director Dep. Managing Director IT Non-life Life & bank insurance Sales

  26. 26 The first steps in our development Budapest, 6 April 2009 • Rebranding the agencies

  27. The first steps in our development • New Internet site

  28. The first steps in our development • New media campaign

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