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Veterans Affairs IT Operations Consolidation Initiatives. July 26, 2007. Dave Cheplick Director Office of Telecommunications. “ As one of the largest providers of health care and other benefits, the Federal government can have a major impact on both cost and
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Veterans AffairsIT Operations Consolidation Initiatives July 26, 2007 Dave Cheplick Director Office of Telecommunications
“As one of the largest providers of health care and other benefits, the Federal government can have a major impact on both cost and quality. To that end, we are implementing centralized IT management to help us better leverage our resources to reduce the overall cost of IT, provide new services faster, and improve our ability to provide quality services. The goal is to have our operational effectiveness improve as we share best practices across operating units, standardize applications and systems to allow secure access to data across units, and eliminate the repetitive administrative procedures that waste their time and energy.” VAnguard, November/December 2006 Bob Howard Assistant Secretary for Information and Technology
OI&T Vision Statement The VA Office of Information and Technology (OI&T) strives to be the leader among Federal IT organizations providing secure, high-quality, and responsive service to supported organizations in meeting business needs by leveraging state-of the-art technologies and building a high-performing workforce dedicated to the success of those they serve.
CIO Priorities • Establish a well-led, high-performing, IT organization that delivers responsive IT support to the three administrations (business lines) and central office staff sections. • Standardize IT infrastructure and IT business processes throughout VA. • Establish programs to make VA’s IT systems more interoperable and compatible, not only within VA, but also with the other Federal agencies with which we interact. • Manage VA IT appropriation effectively to ensure sustainability and modernization of our IT infrastructure and more focused application development to meet increasing and changing requirements of our business units. • Strengthen data security controls within VA and among our contractors to substantially reduce the risk of unauthorized exposure of sensitive veteran or VA employee information. • Create an environment of vigilance and awareness to the risks of compromising veteran- or employee-sensitive personal information within VA by integrating security awareness into daily activities. • Remedy the department’s long-standing IT material weaknesses relating to a general lack of security controls.
IT Operations Initiatives • IT Field Operations • IT Field Security Operations • IT Telecommunications
RDP / NDCP Vision NDCP VISION Explanation The vision is to have one national data center with full redundancy serving the entire VA. • While that is not possible today, we will continue moving toward this goal by designing and supporting initiatives that lend themselves to achieving this vision. • In VHA, where it makes sense and lends itself to the regional data center model, we will continue to collapse to VISN-centric data centers in preparation to moving into a regional data center. • By 2009, all VHA VistA systems will have migrated to regional data centers. • By 2007, corporate data centers will begin to collapse.
Four Physical IT RegionsTwo Virtual Regions: Region 5 (VBA) and Region 6 (NCA)
Regional Data Processing Goals • Migrate VistA databases from VAMCs to regional data centers (RDCs) • Provide robust continuity of operations (COOP) provisions for VistA, Exchange, file storage, and security systems to include: • Real-time redundant systems housed at two geographically distinct RDCs • VAMC-based VistA read-only (VistARO) system • Maintain cache as VA’s VistA database until the agency provides a different direction • Consolidate Microsoft Exchange –e-mail archive systems are being consolidated • Regionalize file data storage systems • Regionalize security systems and strengthen security posture • Maintain a disciplined IT project management structure • Remediate IG and GAO vulnerabilities and address OMB requirements • Implement a One-VA enterprise architecture
One-VA NDCP 3-Year Goal (2009) ONE-VA NDCP 2010 CONCEPTUAL END-STATE Becoming the “Gold Standard” • Set the gold standard for future interoperability with DoD and the private sector • Establish four national data processing centers serving the VA business needs • Fully implement COOP/ disaster recovery • Build standardization in IT business structure, process, and technology • Build tiered network/ security management framework strengthening the NSOC RDPC Location REGION 2 REGION 1 REGION 4 Guam Philippines REGION 3 Alaska Hawaii Puerto Rico
Next Steps Continue with the current RDP migrations The current schedule projects that all VHA medical centers will be migrated to RDCs by the end of FY ’08 Planning has already begun to establish the Denver RDC as the COOP facility for the Austin CFDC – which serves as the starting point for the NDCP Site selection for the remaining data centers is currently underway The baseline requirements are being developed for all NDCP components – beginning with a detailed inventory of major systems Components migrating to the national data centers IT field operations elements VBA NCA CDCs Program offices (CMOP, HEC, HAC, etc.) An OMB 300 business case has been developed for the program – but will be re-baselined to reflect the current progress of the initiative and the refinement in the operating costs to date The IT field operations leadership team will continue to work with the administrations, program offices, and major systems’ owners to determine the impact the NDCP effort on these programs
NSOCVision • The Department of Veterans Affairs Network and Security Operations Center (VA-NSOC) serves as the VA’s network management and security operations element within Critical Infrastructure Protection Service (CIPS) Field Security Operations (FSO). • The VA-NSOC manages, protects, and monitors the network and cyber security posture of the agency; coordinates externally with government incident response centers; performs threat and vulnerability analyses; reports cyber security and network deficiencies; develops concept of operations or guidelines relating to cyber security incidents; performs analyses of cyber security events; maintains detailed logs and databases of VA cyber security incidents and responses; and generally performs the full range of functions across the spectrum of activities relating to incident management, network management, and response.
IT Telecommunications Vision Bring the Veterans Affairs to a state-of-the-industry capacity to handle converged transport of data, video, and voice traffic.
Backbone Initiative • Carrier class quality of service (QoS) • Enhanced network security • Enhanced scalability, reliability, load balancing and fail over • MPLS technology
MPLS – Looking Forward • Extend this network topology beyond the VA backbone to the regional wide area networks and the regional data centers • Deploy a centralized video teleconferencing service • Develop a One-VA dial plan and a voice and video admission control process
TOSS Goal Implement a Web-based enterprise telecommunications management solution that provides order management, inventory management, invoice management, and cost management using a service oriented architecture-based extensible workflow platform and VA-specific usage patterns and business process models.
TOSS –Looking Forward • Cleanse existing hierarchy code and organization data • Conduct Networx transition requirements analysis • Design and implement new Networx vendors and services • Deploy and train TOSS VA-wide • Migrate TOSS within VA infrastructure
FTS – Networx Transition Goal • Providing a framework that supports cross-agency collaboration, transformation, and government-wide technology improvement by maximizing the use of government resources • Providing a common procurement infrastructure • Providing a performance-based approach that will embrace commercial, technical, and interface standards.
FTS – Looking Forward Create an operational support system to help our transition to Networx and establish a model for all Federal government agencies.
