Evolution of Total Quality Principles and Other Quality Gurus. Dr. W. Edwards Deming. Dr. W. Edwards Deming is known as the father of the Japanese post-war industrial revival and was regarded by many as the leading quality guru in the United States.
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Evolution of Total Quality Principles and Other Quality Gurus
"We have learned to live in a world of mistakes and defective products as if they were necessary to life. It is time to adopt a new philosophy in America.“ (Deming)
and other evidence of quality. The aim is to minimize total cost, not merely initial cost, by minimizing variation. This may
be achieved by moving toward a single supplier for any one item, on a long term relationship of loyalty and trust. Purchasing managers have a new job, and must learn it.