UMDSurvival. 12/7/2009 Emmanuel T. Apau – firstname.lastname@example.org Tom Rogan – email@example.com Ed Nishihama – firstname.lastname@example.org Alan Jackoway – email@example.com. The Problem. Many things about college are best learned from other people. Some things can only be learned from experience.
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Emmanuel T. Apau – firstname.lastname@example.org Tom Rogan – email@example.comEd Nishihama – firstname.lastname@example.orgAlan Jackoway – email@example.com
Last time, on the Internet.
He was a 23 year old male Super-senior who lives on campus. He has expert knowledge of computers spending 31+ hours/week on the internet.
This participant was tasked with registering for the website, creating a new events post and reviewing the help page.
"yo this is new , i like it".
"I couldn't find the word 'draft' on this page so i had to type 'save' into the word search".
He found the Events Quick-look section innovative but would like a better name defining the section as "Upcoming Events".
He was a 16-year-old male high school student who is considering attending UMD. He spends more than 31 hours each week on the internet.
This participant was assigned to find an event offering free food and to look for help on how to use the site.
He suggested putting an icon next to events that have food so that they would be easier to find.
"help is often at the bottom.“
He said the help page was fairly effective, but he suggested moving some of the most frequently asked topics to the top, so that they would be easier to find.
Overall, most participants found the site easy to use.