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OHCA Training Program Reporting Abuse, Neglect, Misappropriation & Exploitation October 10, 2019. Rick Hoover, OHIO DEPT. OF HEALTH Complaint Supervisor, Bureau of Survey & Certification. Christine Haenszel, OHIO ATTORNEY GENERAL’S OFFICE Asst.Special Agent in Charge
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OHCA Training Program Reporting Abuse, Neglect, Misappropriation & Exploitation October 10, 2019
Rick Hoover, OHIO DEPT. OF HEALTH Complaint Supervisor, Bureau of Survey & Certification Christine Haenszel, OHIO ATTORNEY GENERAL’S OFFICE Asst.Special Agent in Charge Health Care Fraud
Ohio’s Care Facilities • Over 960 Group Homes
“Small Omissions” = Big Consequences Determine facility policy
Contacting ODH • Ohio Department of Health Bureau of Survey and Certification Nursing Homes/Facilities 246 N. High Street, 2nd Floor Columbus, OH 43215 • 1-800-342-0553 • email: HCComplaints@odh.ohio.gov
Contacting OAG Health Care Fraud Section Medicaid Fraud Control Unit 150 E. Gay Street, 17th Floor Columbus, OH 43215 (614) 466-0722 or 800-252-0515 www.OhioAttorneyGeneral.gov About AG>Service Divisions>Health Care Fraud> Report Patient Abuse or Neglect