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1/3. DAY FIVE Module 5 PROGRAMME MANAGEMENT. 2 / 3. Overview of Module 5. 3/3. PROGRAMME MANAGEMENT. 1/9. This session will cover: Assisting leaders to justify, establish and defend the programme Managing external relationships: media, general communit y Managing implementing partners

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Day five module 5 programme management



Overview of module 5


Overview of Module 5

Programme management



Session 1 managing up down out and in


This session will cover:

  • Assisting leaders to justify, establish and defend the programme

  • Managing external relationships: media, general community

  • Managing implementing partners

  • Managing yourself.

Session 1Managing up, down, out and in

Key learning points


Key Learning Points

  • How to manage ‘up’ to government/donors;

  • ‘Down’ to programme staff and implementing agencies;

  • Managing the external environment – ‘out’; and

  • Managing yourself – time management, leadership, stress management – ‘in’.

Managing your programme


Managing your programme

Managing up government


Managing ‘up’ - Government

Scan to see who can have a positive or negative effect on MSM and transgenderprogrammes, then work proactively to increase support and reduce resistance

  • Government

    • Prepare programme rationale, briefing materials and policy briefs ahead of time (don’t wait for the crisis to happen)

    • Keep your information up-to-date (be prepared)

    • Work with opponents and conservative politicians

    • Analyse and interpret the data that is released – shape the messages that go out

    • Work with other Departments – e.g. policeand justice.

Managing up donors and other funders


Managing ‘up’ – donors and other funders

  • Try to be in control – set your programme’s aims and objectives, based on stated community need and take this to funders and donors

  • Have a strategic plan and a set of priorities and take this to donors – don't wait for them to set priorities

  • Take on projects that suit these needs – try to say “no” to, or renegotiate funding that is not in line with this

  • Take time to understand what the donor or funder needs:

    • Develop the relationship

    • Understand their needs and pressures

    • Establish agreement about what and how to communicate – i.e. ‘rules of engagement’.

Managing down


Managing ‘down’

  • People in your programme:

    • Job descriptions

    • Workplan

    • Support, supervision and performance management

    • In-service training.

  • Implementing partners:

    • Clear and current contracts

    • Published standards of care, programme implementation

    • Regular monitoring and capacity development

    • Effective information management systems.

Managing out


Managing ‘out’

Managing the external environment

  • Media

    • Produce media guidelines on MSM and transgender people

    • Develop working relationships with and train publishers, journalists and other media outlets

    • Publicize positive stories

    • Have policies on exploitationand confidentiality.

  • Religious and community leaders

    • Find supportive leaders and work with them to engage others

    • Help supportive leaders to identify messages of tolerance and support

    • Hold briefings and engagement seminars.

  • Police and public security

    • Gain permission for programmes to function in illegal environments

    • Work with police on policies and training to reduce arrest, harassment, and violence.

  • Other NGOs

    • Building strong links with other NGOs.

Managing in


Managing ‘in’

  • Time management

    • Develop a workplan; set and keep to priorities

    • Make strategic decisions about how to spend your time – say NO to some things.

  • Information management

    • Get organized

    • Have a good filing system

    • Document meetings/agreements

    • Back up essential program data

  • Stress management

    • Take breaks

    • Look after your physical health

    • Establish routines that support health

    • Lead by example

    • Get regular support and supervision.

Exercise for small groups


Exercise for small groups

Four Groups

  • UP

  • DOWN

  • OUT

  • IN

Managing partnerships



Panel presentation:

What makes partnerships work?

Guest presenters from among participants