Identifying When Change is Required: The Pre-requisites for Success. Florida Benchmarking Consortium 2014 Annual Spring Conference.
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Identifying When Change is Required: The Pre-requisites for Success
Florida Benchmarking Consortium
2014 Annual Spring Conference
Reject the idea that public administration can be any less human or any more scientific than the humans who are the administrators.Dwight Waldo & Charles Linblom in Fry & Raadschelders (2008)
Think of a successful change that occurred in your organization and think of an unsuccessful attempt to make a change in your organization.
What was done (the steps taken) and what lessons were learned in each case?