Business Continuity Planning for Government and Industry

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Business Continuity Planning for Government and Industry

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1. Business Continuity Planning for Government and Industry

2. Emergency Planning.2 January 2006 Business Continuity Management Basic elements What you do to reduce risk before an event How you respond during an event What you do to recover after an event

3. Emergency Planning.3 January 2006 DRI International Began as “Disaster Recovery Institute” in 1988 501(c)(6) not-for-profit Now offers full suite of business continuity planning courses Four levels of business continuity certification – most widely accepted program globally

4. Emergency Planning.4 January 2006

5. Emergency Planning.5 January 2006

6. Emergency Planning.6 January 2006 Business Continuity Problem Statement Internal or external event interrupts one or more of your business processes Time – length of interruption – causes situation to become a disaster What’s Important to Your Enterprise?

7. Emergency Planning.7 January 2006 BCM Program Purpose Protect your People Information Operations Organization

8. Emergency Planning.8 January 2006

9. Emergency Planning.9 January 2006 A BCM Program Will Answer… What is a disaster? When do the impacts begin? How much loss can be tolerated? What are the options? How to reestablish business functions? What will a recovery plan cost? How much is enough?

10. Emergency Planning.10 January 2006

11. Emergency Planning.11 January 2006 Business Continuity Management

12. Emergency Planning.12 January 2006 Emergency Notification Procedures Notifying employees & building occupants 24/7/365 Correct information quickly Employee notifications Report to work? Report to alternate location? Available standby or on call? Employee family notification/relations

13. Emergency Planning.13 January 2006 What is Crisis Communication? Effective and managed communication about an event or occurrence that can impact people, organizations, and communities Strategies to effectively communicate with all groups How will you communicate with different audiences? Who will communicate with the different audiences? What needs to be communicated to the different audiences?

14. Emergency Planning.14 January 2006 Communication Elements Public relations policy and procedures Organizational profile with detail on core offerings Reference files on potential crises Call & emergency contact lists Designated spokesperson(s) Media directory Media contact log

15. Emergency Planning.15 January 2006 Real Life Princeville, North Carolina floods Oklahoma tornadoes Florida wildfires – city/county offices threatened, closed U.S. Senate office building - anthrax U.S. Postal Service centers closed Large-scale events Natural disasters Accidents/Terrorism DHS Threat Level “Red” – Business Continuity vs. Homeland Security

16. Emergency Planning.16 January 2006 Real Life 2005 hurricane season Katrina – many New Orleans gov’t offices still closed Rita – Houston evacuation closed offices for days Wilma, etc., etc. Power outages Earthquakes Volcanic activity Tsunamis Roof leaks! Trail Blazers win the big one Etc.

17. Emergency Planning.17 January 2006 QUESTIONS? John B Copenhaver DRI International (770) 350-2626 [email protected]

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