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Feedback

Feedback. Information given to one or more team members concerning their behavior, attitude, relationships and progress toward the achievement or non achievement of objectives. 1. Four Steps. Set clear and concise objectives Observe team members’ performance Provide immediate feedback

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Feedback

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  1. Feedback Information given to one or more team members concerning their behavior, attitude, relationships and progress toward the achievement or non achievement of objectives 317 Giving Effective Feedback 1

  2. Four Steps • Set clear and concise objectives • Observe team members’ performance • Provide immediate feedback • Recognize positive performance 317 Giving Effective Feedback 2

  3. Giving Constructive Feedback • Be specific • Speak for yourself • Be sincere • Emphasize how actions affect the team • Use the “I” technique • End on a positive note • Recognize improvement • Do in private 317 Giving Effective Feedback 3

  4. Recognize Positive Performance • Be specific • Express your appreciation • Encourage more of the same 317 Giving Effective Feedback 4

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