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TestDirector 7.01 Tips & Tricks. Ofir Edri TestDirector Team Leader, CSO. Empty Project List. Empty Project List - Possible Reasons (1). External Proxy Server is set - set ‘ bypass local servers ‘ IIS is unable to launch TD2000.exe DCOM server

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Testdirector 7 01 tips tricks

TestDirector 7.01Tips & Tricks

Ofir Edri

TestDirector Team Leader, CSO



Empty project list possible reasons 1
Empty Project List - Possible Reasons (1)

  • External Proxy Server is set - set ‘ bypass local servers ‘

  • IIS is unable to launch TD2000.exe DCOM server

    • Check IIS directory security from TD virtual directory

    • Check IUSR<machine name> existence

    • Create new virtual directory using ‘ Internet Service Manager ‘

  • NTFS Security for IUSR<Machine name> and Interactive user

    • <TD physical directory>

    • \COMMON FILES\MERCURY INTERACTIVE

    • \WINNT\SYSTEM32

  • DCOM issues

    • Security for Mercury TD2000 Server


Empty project list possible reasons 2
Empty Project List - Possible Reasons (2)

  • Server connection utility

    • Detects DCOM / http:// connection

    • Use http://<server>/<virtual directory>/wcomsrv.dll/tdinitinstance

      to validate TD2000.exe functionality

  • Browser settings - verify Active X download priviliges

  • Firewall issues

    • Verify port 80 is open between server and clients

    • Verify Active X download is enable

      • If not execute ‘ Client Installation ‘ plug-in


Can not generate standard reports

ofir:

Demo- Plan Tests

Can not generate standard reports

  • Problem :

    • Standard Reports ( ASP ) are being generated by IIS

      • VB Script Run Time Error is expected

  • Solution

    • Verify ‘ Reports ‘ is set as virtual using Internet Service Manager

    • Verify NTFS security for < TD physical directory >

    • Verify TD 7 server is configure to use HTTP connection ( setup_a.ini )


Td 7 mercury tools connectivity
TD 7 & Mercury Tools - Connectivity

  • Problem :

    • Old LR, WR, AQT is compatible with TD 7

      • Ver 6 of Tdclient.dll is required

    • New Integrations use Ver 7 of Tdclient & OTAclient.dll

  • Solution

    • Execute TD connectivity utility on the integrated tool machine

      • For AQT, ALT integration execute its plug-in in addition

    • Connection string : http://<TD server>/<Virtual directory>/wcomsrv.dll

ofir:

Demo- AQT 5 Word add-in


Db issues migrate to another server
dB issues - Migrate to Another Server

  • Problem :

    • TD projects are located on a dB server

    • DBA would like to upgrade to a new server - HW / SW

    • Project should be copied properly

  • Solution

    • Create a new server alias points to the new dB server

    • Define the new dB server within TD.ini

    • Use ‘ copy from ‘ project administrator to copy TD projects

      to the new server

ofir:

Demo - TD.ini


Ms office documents to td 7

ofir:

ver 6 exists

MS Office Documents to TD 7

  • Problem :

    • Customers used to manage their manual tests, defects, users and requirements within MS Office documents

    • Once migrated to a centralized test management tool data

      should be exported

  • Solution

    • Tests can be exported using TD MS Word add-in

    • Requirements, defects and users - TD MS Excel add-in

    • Can be downloaded via TD Plugs-Ins page

Make sure customers are using version 7’s add-ins


How to change td 7 mail settings

ofir:

No UI

How to change TD 7 mail settings

  • Problem :

    • TD 7 is set to use a MAPI mail client in order to send defects

    • Customer would like to switch to use the organization mail server

  • Solution

    • Open mercury.ini located under WINNT for editing ([TD Api Server]) :

  • ( IIS SMTP ) :

    MailMethod=SRVC ( IIS SMTP )

  • ( External SMTP server )

    MailMethod=SMTP

    SMTP_Mail_Server=<server name / I.P address )

  • MAPI :

    MailMethod=MAPI ( MAPI )

    This should follow MAPI_Mail_Profile=<profile name>


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