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Bust the Silos. Opening Your Organization for Growth Jeff Saperstein. Roles Intangible value creation Multi-disciplinary collaboration Multi-knowledgeable professionals Permeable organizations Responsive to chaos with patterns. Jobs Just tangible deliverables Functional departments

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Bust the Silos

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Bust the silos l.jpg

Bust the Silos

Opening Your Organization for Growth

Jeff Saperstein


Opening the organization l.jpg

Roles

Intangible value creation

Multi-disciplinary collaboration

Multi-knowledgeable professionals

Permeable organizations

Responsive to chaos with patterns

Jobs

Just tangible deliverables

Functional departments

Narrow and deep specialists

Verticals

Static workflow based on predictability

Opening the Organization


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Cases to Illustrate

  • Genentech Sales Training

  • Cisco Value Network

  • Wunderman Social Media

  • Bumrungrad Medical Tourism

  • Infosys Global Delivery Model

  • TiE Global Professional Networking


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Choosing the Right Technologies for Sales Training

Harry Wittenberg, Senior Manager for Learning Technologies, Genentech


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Value Network Mapping, Cisco Customer Interaction Centers

La Veta Gibbs,Director of Global Contact Center Strategies, Cisco


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Marketing with Social Media: Wunderman

Wunderman


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Medical Tourism: Bumrungrad

Medicaltourism.com/compare-cost.php


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Infosys Global Delivery Model

Infosys: The Challenge of Global Branding, Saperstein, 2005 Ivey 9B05A001


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The Power of the TiE Network

TiE 2008-2009 annual report


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TiE Network Structure

  • Charter Members

  • Chapter Sponsors

  • Entrepreneurs


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Legend becomes Myth


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Implications

  • Individuals:

    • Welcome change, be porous, be curious

    • Innovate

    • Trend is Your Friend

    • Collaborate, Link

    • Profession: wide and open, not just narrow and deep


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Implications

  • Organizations:

    • Move from Inside Out to Outside In

    • Open and Innovate

    • Define roles and multi-functions

    • Co-evolve processes with technology tools

The way we work is our most important innovation

—Curt Carlson, SRI


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