QuickBooks Error 6000, 77 Troubleshooting & Solution

1. QuickBooks Error 6000, 77 Troubleshooting & Solution Possible Causes and Solutions of QuickBooks Error 6000, 77 For all the errors and issues that have been associated with QuickBooks, there are specific sets of troubleshooting methods designed. Although there aren’t a lot of error codes and glitches while accessing QuickBooks, the ones that have, are provided with the most appropriate solution. One such Quickbooks error code is 6000, 77. Just like most of the other error codes, this error code also occurs while the users try to access the company file, the error prohibits them from accessing it. The Error Prompt: “We are sorry. QuickBooks encountered a problem. Quickbooks Error Code: 6000, 77.” Quick Fixes :​ There are two ways with which this error code can be fixed. ● • Re-launch the QuickBooks Desktop with higher permissions might resolve the error. Right-click on the QuickBooks Desktop icon on the desktop and select “ Run as Administrator” • You can also try copying the company file locally if it is saved on an external drive. ● However, if these quick error rectifications cannot get the error rectified then users can try the following solutions which can be effective in resolving the issues. Install & Run QuickBooks File Doctor :​For many issues and errors in QuickBooks, it has been advised to install and run QuickBooks File Doctor. QuickBooks File Doctor which was also known as Connection Diagnostic Tool earlier is a tool which helps in resolving most of the issues with the company file corruption and common networking. In the versions after the QuickBooks 2015, QuickBooks File Doctor is inbuilt. However, if the users do not have the

2. File Doctor installed on their computers, then follow up. We have provided the ways with which users can install and run the file doctor completely. Install & Run QuickBooks File Doctor :​For many issues and errors in QuickBooks, it has been advised to install and run QuickBooks File Doctor. QuickBooks File Doctor which was also known as Connection Diagnostic Tool earlier is a tool which helps in resolving most of the issues with the company file corruption and common networking. In the versions after the QuickBooks 2015, QuickBooks File Doctor is inbuilt. However, if the users do not have the File Doctor installed on their computers, then follow up. We have provided the ways with which users can install and run the file doctor completely. QuickBooks File Doctor Helps in: ● • When the company file doesn’t open and there are any of the following error codes: -6000 -82, -6150, -6000 -305, -6147, -6000 -301, or -6130. ● • When there is an H101, H303, H202, or H505 code. In this, the error can occur while opening the QuickBooks company file over network or there might be multi-user setup issues. ● • The company file gets damaged and doesn’t open but sample company file can be accessed. ● • Blank or missing lists of customers, employees, and vendors. How to use File Doctor? :​ Firstly, the users need to be sure of what version of QuickBooks are they using. If it is 2016 and later version, then as we have mentioned it earlier that there is going to be an inbuilt version of QuickBooks File doctor. Another thing which the users need to keep in mind is that

3. QuickBooks File Doctor works only for Windows in QuickBooks Desktop. This is not compatible with QuickBooks for Mac. After Downloading: ● 1. After the QuickBooks File doctor download is complete, double-click on the qbfd.exe and then follow the screen prompts to install QuickBooks File Doctor. ● 2. After installing, ​Quickbooks File Doctor​ gets opened instantly. If the users don’t see it getting opened, then the users can look for green wrench option in the Windows taskbar. ● 3. Using drop down list, find the company file. If the users are unable to find the company file in drop down list, choose browse and then locate it manually in order to continue. ● 4. Select any one option: a) Network Connectivity Only: If the users are using the QuickBooks in the multiuser setup and face an H202, H303, or H505 error when they try to access the company file in multiuser mode. b) File and Network Damage Connectivity: for the users having a doubt that their company file is damaged or there is an quickbooks error code 6000 series. ● 5. When directed, enter Admin password for company file, then select next. ● 6. After this, users will be directed to select either Workstation or Host/Server It has been advised to select the option that is correct.

4. When the company file is not physically stored on the current computer and is not being hosted from the current computer then the users must select the Workstation option. If the users are running the file doctor from the server computer then they need to select Server. Another thing which the users need to understand is that if they are the sole QuickBooks user and if they use the application on just one computer, then also the users are requested to pick the Server option. ● 7. If the users are directed to share the company file then: No: If the users are running the File Doctor on a computer which is not hosting the QuickBooks Company file (i.e. Workstation). Yes: If the users are running the File Doctor on computer that is hosting the company file (only select this if users are using File Doctor on the server computer or the host computer). ● 8. Wait till File Doctor is done with the diagnosis. Users should note that if they are using the data damage and network connectivity, they are required to wait until the File doctor is done. Depending on the file size and on the basis of network or local hosting, the diagnosis might take some time. Also, the network mode doesn’t take any more than one minute. After the File Doctor is done with diagnosis, then users are requested to close the tool. Irrespective of results on the screen, users must try to open their QuickBooks file once again to check whether the issue is rectified or not.