Reflective supervision
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Reflective Supervision. PRESENTER Bill McKenzie, Ounce of Prevention PTS Training Institute Manager. Reflective Supervision. Welcome Housekeeping. Learning Objectives. After completing this workshop, supervisors will be able to:

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Reflective Supervision

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Reflective Supervision


Bill McKenzie, Ounce of Prevention

PTS Training Institute Manager

Reflective Supervision

  • Welcome

  • Housekeeping

Learning Objectives

After completing this workshop,

supervisors will be able to:

  • Define the reflective supervision model;

  • Examine their own supervisory style and its strengths and challenges;

  • Orient new staff to the reflective supervision process and develop an individualized support plan for each staff member; and

  • Apply the reflective supervision model in their supervisory sessions with staff, focusing on strengths.

Developmental Theory

  • Just like the children we serve, staff develop competency over time.

  • Supervisors need to keep worker’s “learning curve” in mind, as well as their own.

Reflective Supervision: What is it?

  • Establishing an environment where positive change can take place, and goals can be set and met through interpersonal development, rather than rigid accountability.

What is it? (Continued) . . .

  • Open Communication

    • A systematic process for creating forums for reflection, discussion & feedback

  • Commitment to process of developing mutual shared goals

  • Commitment to continuous learning, growth, improvement

Essential Elements

  • Commitment to supervision that includes three essential elements:

    • Regularity

    • Reflection

    • Collaboration

Task Orientation Reflective PracticeCase Management Strength-Based

Task Orientation Reflective PracticeCase Management Strength-Based

Bravery in the Face of Conflict

  • Supervisors will at times need to confront resistance in their supervisees.

  • Accepting conflict as an expected part of the supervisory relationship will help in facing it bravely and developing the necessary skills!

Effective Supervision StructureFramework

  • Preparation (Orientation)

  • Staff Time(Acceptance)

  • The Work(Shared Understanding)

  • Summary & Review(Agreement)

  • Planning(Next Steps)

Remember, our society does not put a premium on reflection.

  • It is speeding up rather than slowing down.

  • It is dispensing answers rather than valuing questions.

  • It is pushing in rather than stepping back.

  • It is expecting results rather than valuing processes.

What Can Reflection Do?

Everyone wants to do their job well, with confidence and energy, but stress puts us in a block of ice and our “work energy” cannot come through.

A supervisor’s job is notto teach a block of ice how to do his or her job better, but to bring a hair dryer to supervision.

Promoting the Parallel Process

Planning Together * Follow Up * Exploring New Territories

Community Partners







Summary & Evaluations

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