Welcome to this class!

1. Welcome to this class! Writing a formal thank-you card Please write your full name in the chat box!

2. INTRODUCTIONS

3. Getting and writing a thank-you card is a wonderful thing!

4. Did you ever get a thank-you card?Have you ever written a thank-you card? What about you?

5. Writing a formal thank-you card: Distinguish between formal and informal thank you cards. Have a repertoire of expressions to greet and thank.  Know the typical structure of a thank you card

6. Why Send Thank-You Notes At All? It’s a simple way of showing gratitude towards someone who has done something kind for you. It keeps the communication loop open between you and that person. A handwritten thank-you note can help extend your personal relationships and your career.

7. When are thank-you cards appropriate? Whenever you receive a gift, send a thank-you note. Whenever you interview for a job, send a thank-you note. Whenever someone does something for you that is helpful for either your personal or professional life, send a thank-you note.

8. Formal or informal? Please read these thank-you cards and decide weather they are formal or informal. Write down useful expressions that you like or that are new for you.

9. Formal or informal? Dear Tara, Whew! Done! I'm sure you're glad the Harvest Festival is over because you really knocked yourself out. From gathering volunteers to getting donations to painting signs, you covered a ton of ground. The PTA thanks you from the bottom of their heart! Great job! Rob Dear Dr. Price, Thank you for seeing me yesterday. I appreciated the chance to discuss our new products with you. Your opinions are always helpful and interesting. I hope the latest product will fit your needs. It's always a pleasure to see you! Best Regards, Rob informal formal

10. Formal Formal Dear Todd, It was a pleasure meeting you yesterday. Your ideas on new approaches to sales in our region were insightful and a great help to me. Thank you for making time to meet with me and for sharing your thoughts. Sincerely, Rob Dear Mr. and Mrs. Smith, Thank you so much for volunteering at the Soup Kitchen this Thanksgiving. Your support enabled us to cook up quite a feast and serve many thankful people. Not all the tasks were glamorous but everything you did was appreciated, by staff, other volunteers, and diners alike. Best wishes for a happy holiday season! Sincerely, Rob

11. Formal Informal Dear Kurt and Yvonne, Just wanted to thank you again for dinner the other night. It was so thoughtful of you to turn our night out into a birthday celebration for me. You shouldn't have... but I'm certainly glad you did! What a nice surprise. Thank you so much. We're very lucky to have you as friends and neighbors! Sincerely, Rob Dear Stacy, How in the world did you know I liked chocolate? Ok I guess it's not a big secret, but you managed to get me my absolute favorite kind, and wrapped in a bow so pretty I hated to untie it (but I did). I'm trying to pace myself but it's going quickly! Thank you for thinking of me! You could not have picked out anything more perfect! Much love, Rob

12. Please write in the chat box: Which sentences or phrases did you find useful?

13. Thank-you card for your boss. You want to write a thank-you card to your boss because she organized a really nice lunch for all the staff members.

14. 5 Parts of a thank you card 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

15. 5 Parts of a thank you card 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

16. Outline 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature • 1. Greeting “Dear [name]“ Mr. Jones” or “Dr Smith” rather than “Bob” • 2. Thank you Start by thanking them for the lunch. • 3. Example Go on to mention something specific about how it how you enjoyed the event. • 4. Closing End with “Yours sincerely” when writing to someone you don’t know well. If you’re writing to your boss or manager use “Best wishes” or “Many thanks”. • 5. Signature

17. Here is another way to show the outline of a thank-you note. Can you explain?

18. Outline

19. Greetings informal formal • Hello Sylvia, • Hi Rudi, • Dear Ms. Warner, • Dear Mr. Patel, • Dear Ianthe, • Dear Robert, • Hello Briar, Note: There is always a comma behind the greeting!

20. Thank you informal formal • Whew! Done! I'm sure you're glad • How in the world did you know I liked chocolate? • Thanks for…. • How nice of you to have us over.. • Thank you very much for • Thank you so much for • I just wanted to let you know that • I wanted to write you a little note to thank you again for • It was a pleasure meeting Note: Start the Thank you with a capital letter!

21. Closings Note: There is always a comma!

22. Useful expressions for the Thank you: • Thank you for your time today. • Your time on the phone today was very helpful in identifying… • Just wanted to say thanks again for helping.. • Thank you so much for volunteering… • It was a pleasure to meet you this afternoon. • I enjoyed speaking with you yesterday regarding the… • Thank you for taking the time to discuss… • I wanted to write you a little note to thank you again for…

23. Useful expressions: • I greatly appreciate... • I am very thankful... • I'm delighted... • I truly enjoyed... • We are truly grateful... • It was a pleasure meeting you yesterday.

24. 5 steps of successful writing 1. Brain storm 2. Outline 3. Draft 4. Edit 5. Revise

25. Practice 1 • You are working as a secretary in a big company. You cannot get the photocopier to work. Rob, a co-worker in the same department helps you. Finally the photocopier works. You want to thank Rob for taking the time to help.

26. Practice 1 First 3 steps:

27. Practice 1 • Greeting: • Thank you: • Example: • Closing: • Signature: • Dear ________________ • I am very thankful that_____________ • You saved my day, because these photocopies______________________ • Thanks ______________ Yours_______________ ________________________

28. Practice 1 Last 2 steps: Edit using the spell check in word. Revise and start writing: Remember Thank you cards are handwritten!

29. Practice 2 • You just had an interview for a position as systems analyst. It went well, you were introduced to the whole team and the whole office was shown to you.

30. What do you think about this thank- you note? Practice 2: 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

31. Please write an appropriate example! Practice 2: 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

32. Please write an appropriate example! Practice 2: 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

33. Practice 2: What do you think about the closing? 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

34. Practice 2: Please rewrite the closing! 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

35. Practice 2: Please rewrite the closing! 1. Greeting 2. Thank you 3. Example 4. Closing 5. Signature

36. Practice 3 • You got a very nice coffee mug from all your colleagues. • Write a thank-you note!

37. Practice 3 In this case you should write a card to each colleague separately!

38. Practice 4 • Your new neighbors Key and Bob invited you and your family for a nice dinner. Key made a delicious chicken. • Write a thank-you note!

39. Practice 4 • Your new neighbors invited you and your family for a nice dinner. • Write a Thank you Note!

40. Check List Today’s class objective was To list 5 steps of successful writing. Describe the difference between formal and informal thank-you notes. Describe the typical outline of a thank-you note. List examples for greetings and closings. To write some thank-you notes.

41. Resources and links http://www.thank-you-note-samples.com/interview-thank-you.html http://www.thesimpledollar.com/2008/06/16/how-to-write-an-effective-thank-you-note-for-any-occasion/ http://www.english-at-home.com/business/writing-thank-you-letters-and-emails/

42. Imagine you got a nice present from a colleague. Write a thank-you note and save it in the Learning Journal. Go to the discussion board and write a comment about: Have you ever sent a handwritten thank-you note after a job interview? Homework

43. Happy E-learning