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Better together, Blue Coat and Packeteer. Ville Saari Senior Support Engineer . About Blue Coat. Profitable, public company (NASDAQ: BCSI) Recently acquired Packeteer $445M combined revenues 1200+ employees worldwide World’s largest organizations use Blue Coat

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better together blue coat and packeteer

Better together, Blue Coat and Packeteer

Ville Saari

Senior Support Engineer

about blue coat
About Blue Coat
  • Profitable, public company (NASDAQ: BCSI)
    • Recently acquired Packeteer
    • $445M combined revenues
    • 1200+ employees worldwide
  • World’s largest organizations use Blue Coat
    • 93 of Fortune Global 100 enterprises
    • 8 of world’s largest 10 service providers
  • Industry-leading, customer-proven solutions
    • 15K customers worldwide
    • 100K appliances deployed across 50+ countries
    • #1 market share for WAN Optimization according to IDC & Infonetics
    • Leader in Gartner’s Secure Web Gateway MQ
  • Global 7x24 support in 9 countries
company history
Company History

Focused on Web Acceleration

Expanded in Control & Security

Added QOS & Application Visibility

Founded in 1996 as CacheFlow

In 2002, Changed Name to Blue Coat

In 2008, Acquired Packeteer

1996

1998

2000

2002

2004

2006

2008

In 1999, CacheFlow had 3rd most successful IPO in Silicon Valley history

Expanded in 2006 with MACH5 Technology

Added WAN Optimization & Acceleration

3

blue coat to acquire packeteer
Blue Coat to Acquire Packeteer

Blue Coat acquired Packeteer to Offer Complete Solution for WAN Optimization

  • Incorporate key Packeteer® technologies into the Blue Coat® ProxySG® family of appliances to provide increased application understanding and traffic prioritization capabilities
  • Provide additional functionality with the PacketShaper product
  • Extended leadership for Blue Coat in the WAN optimization market
leader position in two gartner magic quadrants
Leader Position in Two Gartner Magic Quadrants

Secure Web Gateway, 2008

WAN Optimization Controller, 2007

“Blue Coat is the most mature vendor in this market… well-tested for scalability and performance …

“Blue Coat has strong market understanding, demonstrated through its broad WOC range and feature set. This includes HTTPS acceleration, ECDN, a software client ("SoftWOC") and support for streaming media.”

Source: Gartner Magic Quadrant for WAN Optimization Controllers, 2007

the connectivity layer is poor at delivering applications
The Connectivity Layer is Poor at Delivering Applications

SaaS

Enterprise Datacenter Consolidation

Remote Offices

Unified Communications

WAN and Internet

Video

IP Telephony

Messaging

Mobile Users

Web 2.0 & Mash-Ups

  • The connection network:
    • Doesn’t know what applications are running across it
    • Has limited knowledge of users and content
    • Can’t tell what is malicious and what isn’t
    • Can’t control mission critical applications

A New Kind of Layer is Required…

application delivery network
Application Delivery Network

End Users

Sees information

Application Servers

Sees Users,

And information

Application Delivery Network

Sees & Controls EVERYTHING

Application PerformanceMonitoring

WAN Optimization

Secure Web Gateway

Connectivity

Sees connections

and packets

position blue coat strategic solution
Position Blue Coat Strategic Solution

Blue Coat Application Delivery Networks

Visibility

Acceleration

Security

Discover Applications

Assess & Monitor Performance

Troubleshoot & Report

WAN Optimization

Web Cache & Acceleration

Traffic Control

Web Content & URL Filtering

Malware Protection

Real-Time Cloud Protection Service

Best in World Classification

Magic Quadrant Leader

Magic Quadrant Leader

visibility how blue coat helps
Visibility: How Blue Coat Helps

SAP Response Times Spiking

Cause: Spike in connection hitting server. Most connections ignored

Total Delay SAP Order Entry: 1220 ms

Network Delay: 340 ms

Server Delay: 880 ms

  • Classify – See what is on network
    • Utilization by application
  • Measure – End User Delay
    • Network-Server-Total
  • Troubleshoot – who, what, when
    • 120+ stats per class
  • Fix
    • QOS, Compression, Acceleration, Security
what is application visibility
What is Application Visibility?

Identifies Applications for What They Really Are

Recreational Streaming8%

E-mail20%

P2P12%

InternetGaming5%

FileTransfers9%

Oracle7%

Citrix5%

Web Browsing28%

53% of bandwidth being used by recreational applications

14% of bandwidth is “business critical”

TN32702%

Other4%

classification
Classification
  • Maps traffic to its classification library
    • Automatically builds a list of the applications running on your network
  • 600+ Application classes
    • Sub-classify within complex apps / HTTP
    • Good, bad and malicious traffic
    • Current and next generation applications
  • Plug-In Architecture
    • Enables new application definitions without firmware upgrade
monitoring network utilization
Monitoring: Network Utilization
  • Average and peak
  • Network efficiency
  • Top Talkers/Listeners
  • Packets and packet sizes

See up-to-the minute network utilization

Understand cause and effect

application response times
Application Response Times
  • How do specific applications perform?

Start solving performance issues before users report them as problems

See how applications actually perform

voice and video quality metrics
Voice and Video Quality Metrics
  • Quality metrics for converged networks
    • Measure jitter, loss and delay for RTP traffic – voice and video
  • Track SLAs for Voice, Video and MPLS Services
    • Extends Application SLAs to voice traffic (Real Time Protocol)
    • Monitor call quality for IP Telephony and Video conferencing
    • Monitor performance of real time classes for MPLS WAN Service

Rich performance, call data and quality ensures your network or your service provider meet or exceed service level objectives

monitoring slas and quality metrics
Monitoring: SLAs and Quality Metrics
  • Establish service level reporting to:
    • Set thresholds
    • Measure compliance
    • Proactively send alerts

Graph % of transactions that meet service level objectives

wan optimization
WAN Optimization

Caching – Byte & Object

Protocol Acceleration(TCP, CIFS/NFS, MAPI, HTTP, etc)

Compression

Basic QoS

SSL Acceleration

External Applications

Video & Multi-Media

Business Web

Software as a Service (SaaS)

Recreational

Malicious

Streaming Acceleration & CDN (Content Delivery Networking)

External Web/SSL

Advanced Web Policy

Advanced Application ID Technology

Real Time Applications

Voice

Video Conference

Real-Time Transactions

Thin Client & RT Virtual

Application-Sub Classification

Application Session QoS (ASQ)

Accelerate

Internal Bulk Applications

Storage Consolidation

File Access

Email

Intranet

Backup & DR

Image Distribution

15-40x improvement

Up to 300x

5-25x speedup for asymmetric apps

60% reduction of jitter & latency

accelerate wan optimization for all apps
Accelerate: WAN Optimization for All Apps

Internal Bulk Applications

External Applications

ProxySG

Real Time Applications

PacketShaper

See

Accelerate

Secure

Storage Consolidation

File Access

Email

Intranet

Backup & Data Replication

Image Distribution

15-40x improvement

Up to 300x

5-25x speedup for asymmetric apps

Video & Multi-Media

Business Web

Software as a Service (SaaS)

Recreational (Contain)

Malicious (Stop)

60% reduction of jitter & latency

Voice

Video Conference

Real-Time Transactions

Thin Client & RT Virtual

18

solving the latency problem
Solving the Latency Problem

Multiprotocol Accelerated Caching Hierarchy

Bandwidth

Management

Protocol

Optimization

Object

Caching

Byte

Caching

Compression

File Services (CIFS), Web (HTTP), Exchange (MAPI), Video/Streaming (RTSP, MMS), Secure Web (SSL)

19

fast applications proxysg acceleration
Fast Applications: ProxySG Acceleration

MACH5: The Best, The Fastest

Saves the Most Bandwidth & Latency

secure web gateway
Secure Web Gateway

Protect Against Malware

  • Filter outgoing Web traffic in real time
  • Reduces exposure to malicious web content

Guard Employee Productivity

  • Advanced URL filtering: Blue Coat & 3rd Parties
  • Block inappropriate content according to policy

Prevent Information Leaks

Validate Trust

  • Integrated data leakage protection with 3rd parties
  • Watch, alert & prevent exit of proprietary info
  • Identity based access policy: prevent unauthorized use
  • Support for eleven authentication protocols

See

Accelerate

Secure

webpulse ecosystem
WebPulse Ecosystem

“Each user request updates the ecosystem for all customers”

  • Objectionable Content
  • Image Searches
  • Search Engine Caches
  • Translation Services
  • Proxy Avoidance
  • Phishing Detection

WebPulse

Real-time Rating Service

150M+ user

requests

per day

WebFilter

Master

ProxyClient v5.3

  • Blue Coat WebFilter on ProxySG includes:
  • 70+ categories, 50 languages, over 50M users
  • Analyzes content, form, link and origination URL
  • Heuristic analysis and binary scans
  • Web reputation rating for suspicious sites
  • Cross categorization for blended policy rules
  • Support for regional URL lists & custom URL db/categories
  • Allow/deny lists, plus custom overrides & exceptions
  • Header inspection/rewrites for safe search mode
  • Advise and coach users with custom alerts

WebFilter

ProxySG

Enterprise Sites

  • WebPulse:
  • On/Off
  • Passive

WebFilter

ProxySG

ISP Sites

webpulse cloud service
WebPulse Cloud Service

WebPulse

DBR

Background

Rating Process

DRTR

Dynamic

Rating

Service

Rating

Service

WebPulse Requests

WebFilter

Master

Deep content & threat

analysis, plus human

raters (mins – 1+ days)

WebFilter

100ms

median

7-9ms

Requesting

Devices

  • WebPulse Metrics:
  • 30B ratings per day average for WebFilter (devices + cloud)
  • 150+M requests/day to WebPulse, peaks near 180M/day
  • Client devices receive ~95% of ratings in 7-9ms
  • ProxySG has on-proxy database for immediate ratings (~95%)
  • ~5% of ProxySG web requests go to WebPulse (~3% in NA)
  • All unrated requests sent to DBR for background analysis
  • Every request gets threat detection analysis in background
what about the office of one
What About The Office of One?

Aren’t We All Mobile Users?

  • Poor performance
  • Inconsistent performance
  • No control over user experience

Desktop Client for Acceleration and Control

wan optimization anywhere
WAN Optimization Anywhere

Location Awareness

Byte Caching

Sophisticated custom compression based on observed network patterns

Makes intelligent use of ProxySG appliances in the network

New

New

  • Provide Fast Access to Applications in the Datacenter

Internet

Corporate Network

  • Performance increase of up to 35x
  • Dramatically decrease bandwidth use

TCP Optimization

CIFS Optimization

CIFS Object Caching

Inline Compression

centrally managed web remote control
Centrally Managed Web Remote Control
  • Internet
  • Real-TimeRating Engine
  • “Good”
  • Fast, On-Demand Categorization
  • “Ugly”
  • “Bad”
  • You Decide What is Good, Bad or Ugly With a Single Corporate Policy
  • Centralized Reporting of Activity
  • Prevents inappropriate Web surfing
  • Protects phishing from known and unknown sources
  • Protects against many forms of spyware
  • Real-time categorization of new web content
blue coat proxyclient
Blue Coat ProxyClient™

Microsoft Word File size - 10 MB

Microsoft PowerPoint File size - 1 MB

No Client

2 min

No Client

21 sec.

104 sec.

With ProxyClient

20 sec.

1 min

With ProxyClient

6 sec.

16 sec.

3 sec.

2 sec.

File Open (cold)

File Open

File Open (warm)

File Open

File Open (warm)

File Open (cold)

  • Software client that extends acceleration and web protection to remote client computers
  • Protects clients from malware and ensures corporate acceptable use policies
  • Improves performance of email, client-server applications and file services
  • Accelerates traffic between SG appliance and end user machine
  • Transparent to IPSec VPNs
  • No changes to end user experience  apps and file downloads are just faster!

Test bed: Office 2003, Win XP, 1.544 mbps full duplex, 200 ms

blue coat products
Blue Coat Products

Reporter

ProxyAV

Director

WebFilter

Application Acceleration

PolicyCenter

Application Visibility & Monitoring

Application & User Security

Application QoS

IntelligenceCenter

PacketShaper

Go Wide

Policy Based Control

Management & Reporting

ProxyClient

Application Delivery Network

End-to-End User Experience Control

ProxySG

Get Focused

technology migration strategy
Technology Migration Strategy

Blue Coat

PacketShaper

Invest in Key Feature Areas

PacketShaper™

Key Functionality

IntelligenceCenter

ProxySG Platform

iShared

iShaper

Mobiliti

SkyX

Key Functionality

End of Sale

secure and accelerate your business
Secure and Accelerate Your Business

SG Family

Internal Network

Public Internet

AV Family

High Performance Appliances

User Control

URL Filtering

Virus Scanning

Instant Messenger Control

Peer-to-Peer Block/Allow

Per User Reporting

Streaming splitting/caching/control

Spyware blocking and reporting

Application Acceleration (MACH5)

Comprehensive, flexible content policies

proxysg acceleration security one product two options
ProxySG Acceleration & SecurityOne Product, Two Options
  • Secure Web Gateway & Acceleration
    • Full Web & SSL Visibility
    • URL & Content filtering (BC and Third Parties)
    • Malware protection & real time cloud services
    • ICAP Redirection, policy redirection
    • Authentication; proxy services for IM, P2P, TelnetSOCKS
    • All Acceleration Services

ProxySG

Proxy

Edition

  • Acceleration
    • Protocol Acceleration: CIFS, NFS, MAPI, HTTP, HTTPS, MMS, RTSP & More
    • Byte Caching, object caching
    • QOS and Compression
    • Accelerate files, email, web, SSL, streaming, externalWeb & SSL

ProxySG

Mach5

Edition

slide34

Experience & Leadership

  • Web focused company
  • 50,000+ appliances sold
  • Over 50M WebFilter users
  • Rate over 30B requests/day
  • Analyze 1B+ web requests/week
  • Open Design
    • URL List, DLP, Threat Detection
  • Market leader

SG8100 Series

SG810 Series

SG510 Series

SG210 Series

ProxyClient

conclusion
Conclusion

The Application Delivery Network…

Gives you complete visibility, security & acceleration

Intelligent control of your network

See & classify applications & users

Protect users from malicious content

Accelerate business-critical applications

The best products & solutions

Only Blue Coat delivers the industry’s best, most comprehensive solution for ADN

37

k9 web protection
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If you want to protect your Internet connections at home

with the same Blue Coat real-time categorizing

Blue Coat is now giving it away, read more at:

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