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Enterprise Portal. Brad Arsenault Wade Bordian. Overview. Enterprise System Definition Purpose Functions Target Consumers Vendors Costs of Implementing Considerations Case study Future Trends Conclusion Bibliography. Enterprise System.

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enterprise portal

Enterprise Portal

Brad Arsenault

Wade Bordian

overview
Overview
  • Enterprise System
  • Definition
  • Purpose
  • Functions
  • Target Consumers
  • Vendors
  • Costs of Implementing
  • Considerations
  • Case study
  • Future Trends
  • Conclusion
  • Bibliography

Enterprise Portal

enterprise system
Enterprise System
  • Is integrated software which applies to the entire organization
  • Variety of software and vendors

Enterprise Portal

definition
Definition
  • Enterprise Portal
  • “Web software infrastructure providing access to, and interaction with, relevant information assets, knowledge assets and human assets, by select targeted audiences, delivered in a highly personalized manner.”(Gootzit, pg2)

Enterprise Portal

purpose
Purpose
  • Enterprise portals were introduced as a better option versus intranet
  • Intranets would “silo” information making it difficult for users to find and use data
  • Enterprise portals make data from across the organization accessible in one location

Enterprise Portal

functions
Functions
  • Seamless application integration
  • B2E, B2B or B2C
  • Personalization
  • “push content”
  • Security
  • Scalability
  • Mobility
  • No local program needed

Enterprise Portal

target consumers
Target Consumers
  • Business users
  • Large Companies (1000>employees)
  • Companies with out dated intranet systems

Enterprise Portal

vendors
Vendors
  • Some common vendors include:
    • IBM WebSphere
    • Oracle WebCenter, IAS Portal
    • SAP NetWeaver
    • Microsoft Office Sharepoint Server

Enterprise Portal

costs
Costs
  • According to an IBM agent, a average implementation of WebSphere will cost between $50,000 and $70,000
  • They will typically take 3-4 weeks from purchasing to implement the software

Enterprise Portal

considerations of portal implementation
Considerations of Portal Implementation
  • Adoption: Simple to implement and use
  • Availability: Because they are located on the internet they are accessible remotely
  • Usability: Ease of use will help with customers, as well as training of employees
  • Operational Efficiencies: Reduces cycle time for employees

Enterprise Portal

considerations continued
Considerations Continued
  • Automation: User has self service capabilities
  • Operating Costs: Maintenance will be required on the system leading to more expense
  • Collaboration: Increases efficiency, decreases travel costs

Enterprise Portal

case study of crowley maritime corporation
Case Study of Crowley Maritime Corporation
  • Marine, transportation, logistics services for business and government
  • Operate world wide
  • More than $1.5 billion in revenues
  • 5,000 employees, run 200 vessels
  • Established since 1892

Enterprise Portal

why implement
Why Implement?
  • Out dated green screen technology
  • Complicated, customized mainframe applications
  • Applications were hard to access
  • Wanted a competitive advantage
  • IT demands couldn’t be met with old system

Enterprise Portal

benefits of websphere
Benefits of WebSphere
  • Reduces staffing
  • Increases customer satisfaction
  • Customer self-service
  • Eliminates third-party data transportation
  • Saves $500,000/year
  • Decreases training time from three weeks to less than one hour (customer support applications)
  • Increases agility, accuracy and efficiency

Enterprise Portal

issues
Issues
  • Is not an easy button
  • Requires patience and money to implement
  • Company takes a minor hit until the users are comfortable with the system

Enterprise Portal

common public web portals
Common Public Web Portals
  • iGoogle
  • Yahoo
  • MSN
  • AOL
  • Excite
  • Netvibes

Enterprise Portal

a look into the future
A look into the future
  • Widgets
  • Dashboards
  • Increase mobility
  • Mashups

Enterprise Portal

bibliography
Bibliography
  • David Gootzit: Key issues in enterprise portals, 2009 URL: http://www.gartner.com/it/content/787300/787313/key_issues_in_enterprise_portals.pdf
  • http://www-01.ibm.com/software/success/cssdb.nsf/lateststoriesVW?OpenView&Count=10&RestrictToCategory=wsportal
  • http://www.loria.fr/~szathmar/pmwiki/uploads/Acad/etp11.pdf
  • http://www.cio.com/article/30580/Top_10_Considerations_for_Enterprise_Portal_ROI
  • http://arxiv.org/ftp/cs/papers/0607/0607125.pdf
  • http://learningsolutions.gpworldwide.com/lrnTechPortals.aspx
  • http://h20338.www2.hp.com/enterprise/cache/14027-0-0-225-121.html
  • http://www.gartner.com/it/content/787300/787313/key_issues_in_enterprise_portals.pdf
  • http://www.amazon.com/Enterprise-Portals-Berthold-Kastel/dp/0974180807
  • http://www.oracle.com/us/corporate/analystreports/infrastructure/amr-generation-seven-portals-167008.pdf
  • http://www.scribd.com/doc/61341559/Enterprise-Portal-High-impact-Strategies-What-You-Need-to-Know-Definitions-Adoptions-Impact-Benefits-Maturity-Vendors
  • http://www.erpfacts.com/sap-enterprise-portal.htm
  • http://www.dkms.com/papers/eipbenefits.pdf
  • http://www.pfitz1000.com/Samples/TechMetrixEIPReport.pdf
  • http://www.information-management.com/issues/20010401/3158-1.html
  • http://it.toolbox.com/blogs/enterprise-design/enterprise-information-portal-10-design-principles-10749
  • http://www.information-management.com/issues/20010901/3954-1.html?type=printer_friendly
  • http://planning.ucsc.edu/pac/MtgNotes/itc/attach/itc-03-04-23_Enterprise_Portal_8%5E8.pdf
  • http://www.cioupdate.com/trends/article.php/3405831/Planning-a-Successful-Enterprise-Portal-Implementation.htm
  • http://www.sap.com/netherlands/platform/netweaver/pdf/brochures/BWP_Portal_Infrastructure.pdf

Enterprise Portal

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