World Class Leadership Creating an environment where success is inevitable

1. World Class Leadership Creating an environment where success is inevitable Adrian Moorhouse October 2007

2. Sports Performers Applied Psychologists Performance Consultants Development Specialists Organisational Developers Lane4 – Who we are Mission: To support organisations in creating a high performance environment in which people can realise their potential

3. DSM Nutritional Products Some of Our Clients….

4. “The aim of this establishment is to create an environment where champions are inevitable” Cal Berkeley Swim Team

5. FUTURE Focus on Change / Long-Term / Flexibility INTERNAL EXTERNAL Focus on Internal People and Processes / Integration / Organisational Capability Focus on External Stakeholder Demands / Differentiation / Competitive Position CURRENT Focus on Continuity / Short-Term / Control Performance Tensions Well-Being Innovation Tensions of leadership Internal Processes Achievement

6. Areas of focus in building HPE • Developing a leadership framework - and where does coaching fit? • Ability to manage tensions – developing resilience in self and others

7. The leader as a coach • Believed in my potential • Worked with my self belief • Helped set Goals (challenged me) • Encouraged and supported me • Reviewed performance • Created the environment • Helped me take responsibility What he didn’t do…… Swim the race for me

8. Working with Vision S.N.I.O.P

9. L4 Performance Leadership Model Performance Behaviours • Attitudes • Trust in/Loyalty to the Leader • Job satisfaction • Organisational commitment • Challenge • High performance expectations • Intellectual stimulation • Support • Individualised support • Contingent reward Behaviour • Vision • Identifying and articulating a vision • Providing an appropriate model • Fostering the acceptance of group goals ©Lane4

10. Sir Terry Leahy – on leadership “There is a simple recipe for leadership, which is to find out the truth of the situation, paint a picture of where you want to get to, make a plan and go and do it…… always believe that there is a better place and then persuade people to go there with you.” “If you talk to people anywhere in the world they want four things from work: a job that is interesting to do, a chance to get on in life, to be treated with respect and a boss who is some help and not their biggest problem. If that’s all you do each day, try to give them all those things, then they will follow you anywhere” The Times 19 May 2005

11. Inspiration v Motivation Inspiration (n): The action or power of moving the intellect or emotions Effective leadership is marrying together the individual motivations of people with the vision and goals of the team and organisation

12. OUTCOME Win the Olympics PERFORMANCE Swim 62.0 secs Nutrition/Psych Stroke technique Race Pacing Speed & Yardage Control Different types of Goals PROCESS

13. Control 1988 Goal structure OUTCOME • Finish first in 100 metre Breaststroke race PERFORMANCE • Swim under 62 seconds • Dive + first 15m under 7.5 secs; Turn > 0.6 secs • 25m time – 12.5 secs; 50m time sub 29 secs • Taper plan: eg training 5 x week in last wk (max 45 mins) PROCESS • Last week: eg… manage food, hydration and rest. Relaxation strategies • Day of: eg… Wake at 5.30am, walk, stretch food. At pool 2 hrs prior. • Ready room: eg… manage pressure, distractions. 2 pairs goggles. • Race: eg… Focus strategies. B of Bang. Dive technique. First 2 strokes long. Build. Turn speed and curl….. Hold stroke technique in the last 10 metres. Finish on full stroke.

14. Motivated team Innovative offer Excellent service Attracting clients Control Different types of Goals OUTCOME PROCESS Save more lives European market leader PERFORMANCE £300m revenues

15. Mental Toughness Study To determine the characteristics of mentally tough performers

16. Mental Toughness ‘Mental Toughness is having the natural or developed psychological edge that enables you to: • Generally cope better than your opponents with the many demands (competition, training, lifestyle) that are placed on you as a performer • Specifically, to be more consistent and better than your opponents in remaining determined, focused, confident, and in control under pressure’ (G.Jones, 2002, The Journal of Applied Sports Psychology, p7)

17. Unshakable belief in your ability to achieve competition goals Thrive on the pressure of competition Self Belief Remain fully focussed on the task in the face of competition specific distraction • Unique qualities and abilities that make you better than your opponents Able to switch it on and off as required Handling Pressure Accept that anxiety is inevitable in competition and that you can cope Focus Insatiable desire and internalised motivation to succeed Regain psychological control following unexpected events Motivation Not distracted by others performance or your own distractions • Ability to bounce back from performance set backs with an increased determination to succeed Key components of Mental Toughness

18. Moorhouse is a failure “Adrian Moorhouse should do himself and the sport of swimming a favour and retire…..” Daily Telegraph, July 1984 Self Belief

19. Self belief wall

20. “The aim of this establishment is to create an environment where champions are inevitable”