Feri setyowibowo m sabandi
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E-COMMERCE. FERI SETYOWIBOWO M. SABANDI. BKK PTN P. EKONOMI FKIP UNS. Welcome!. FERI SETYOWIBOWO. Pendidikan Tata Niaga Jurusan P.IPS FKIP UNS 0815 790 8227 [email protected] http://ferysw.staff.fkip.uns.ac.id. E-COMMERCE.

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FERI SETYOWIBOWO M. SABANDI

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Feri setyowibowo m sabandi

E-COMMERCE

FERI SETYOWIBOWOM. SABANDI

BKK PTNP. EKONOMIFKIP UNS


Welcome

Welcome!

FERI SETYOWIBOWO

Pendidikan Tata Niaga

Jurusan P.IPS

FKIP UNS

0815 790 8227

[email protected]

http://ferysw.staff.fkip.uns.ac.id


E commerce

E-COMMERCE

  • COMMERCE MERUJUK PADA SEMUA AKTIVITAS PEMBELIAN ATAU PENJUALAN BARANG ATAU JASA

    • MARKETING, SALES, PAYMENT, CS

      ELECTRONIC COMMERCE:

  • MELAKUKAN PERDAGANGAN DENGAN BERBANTUKAN KOMPUTER, JARINGAN DAN APLIKASI-APLIKASI PERDAGANGAN


E commerce1

E-commerce

  • Prosespembelian, penjualan, pengiriman, pertukaran, barang, jasaatauinformasimelaluijaringan

  • Pure click vs partial click

    • Berdasarkanderajat digitization

      • Product

      • Process

      • Intermediary

    • Pure requires all three components to be fully digitized

  • Internet versus non-Internet

    • Most are Internet based

    • May be value-added networks or local area networks


Interaksi pelaku e commerce

Interaksipelaku E-commerce

  • Business-to-business (B2B)

  • Business-to-consumer (B2C)

  • Consumer-to-consumer (C2C)

  • Consumer-to-business (C2B)

  • Government-to-citizens (G2C)

  • Collaborative commerce between partners

  • Business to employees

  • Intrabusiness/Intraorganizational commerce

  • Mobile commerce (M-commerce)


E commerce2

e commerce

  • Business to business (B2B)

    • automating supply

    • increasing business efficiency

  • Business to Consumer (B2C)

    • Retail Sales

    • Customer Support

  • Consumer to Consumer (C2C)

    • Online Auctions


Aplikasi e commerce

APLIKASI E-COMMERCE

  • SUPPLY CHAIN MANAGEMENT

  • VIDEO ON DEMAND

  • REMOTE BANKING

  • PEMBELIAN DAN PEMELIHARAAN

  • ONLINE MARKETING/ADVERTISING

  • HOME SHOPPING

  • AUCTIONS


Infrastruktur e commerce

INFRASTRUKTUR E-COMMERCE

  • Information superhighway infrastructure

    • Internet, LAN, WAN, routers, etc.

    • telecom, cable TV, wireless, etc.

  • Messaging and information distribution infrastructure

    • HTML, XML, e-mail, HTTP, etc.

  • Common business infrastructure

    • Security, authentication, electronic payment, directories, catalogs, etc.


Advantages of electronic commerce

Advantages of Electronic Commerce

  • Increased sales

    • Reach narrow market segments in geographically dispersed locations

    • Create virtual communities

  • Decreased costs

    • Handling of sales inquiries

    • Providing price quotes

    • Determining product availability

  • Being in the space


Disadvantages of e commerce

Disadvantages of E-Commerce

  • Loss of ability to inspect products from remote locations

  • Rapid developing pace of underlying technologies

  • Difficult to calculate return on investment

  • Cultural and legal impediments


What is working

What is working?

  • Pornography

  • Travel / Tourism

  • Retail - items that don’t need personal touch - objectivity in product quality and performance

    • music, books, gifts, Computers, electronic items

    • Auctions

  • Real Estate - houses and investment properties.

  • Customer support services

  • More efficient and effective processes between businesses (B 2 B)


What is not working

What is not working?

  • Items which require “touch and trial”

    • Luxury goods

    • Clothes - beyond Tshirts

  • Groceries - it works for some people but market is restricted

    Note: Many OFF line factors determine success of Online service. Eg. Transport network, customer profiles,


E commerce mechanisms

E-commerce Mechanisms

  • Electronic auctions

    • Competitive market mechanisms

      • Forward auctions

        • Sellers place offers and buyers make sequential bids

      • Reverse auctions

        • Sellers are invited to submit bids on product or service buyer wants

  • Bartering

    • Exchange of goods or services without money transactions

  • Portals

    • Information gateways

      • Single point of access through Web browser


Portals

Portals

  • Commercial

    • Offer content to broad audiences

      • Routine

      • Little personalization

  • Publishing

    • Based on specific interests

      • Extensive search capabilities

  • Personal

    • Target specific filtered information

      • Narrow content

      • Personalized

  • Mobile

    • Accessible through mobile devices


Objectives

Objectives?

  • Why get online?

    • Promote awareness of your Organization

    • Sell a product

    • Customer support

    • Information and contact page

    • Networking

    • Everyone else has a web page


Feri setyowibowo m sabandi

Plan

  • What is your product?

    • Electronic, Services or physical

    • Portable and inexpensive to deliver

    • Tourism

  • Who is your market?

    • Overseas Fish buyers

    • Upper income art collectors

    • Budget travellers / Up market

  • Obstacles, Implementation and deadlines.


  • Feri setyowibowo m sabandi

    1

    Consumer finds something she wants to buy at a “shop” on the Net

    6

    Verification and remittance of actual funds

    Shop

    Consumer sends on enciphered request for payment to her bank

    2

    The electronic bank sends back a secure packet of e-cash

    Consumer’s Bank

    3

    Consumer Public Key

    Merchant Server

    The shop sends the packet of cash to its bank

    5

    Consumer sends the e-cash to the shop

    4

    Shop

    Merchant Bank


    Feri setyowibowo m sabandi

    Agents and Intermediaries


    Legal and ethical issues

    Legal and Ethical Issues

    • Fraud

      • Seller’s and buyer’s

    • Buyer protection

    • Seller protection

      • Unwarranted repudiation

      • Intellectual property rights

      • Domain names

    • Privacy issues

      • Cookies

      • Web tracking

      • Sales of lists

      • Monitoring e-mails and site visits

    • Taxation

    • Disintermediation

    • Intellectual Property issues


    Major legal and ethical issues in electronic commerce

    Major Legal and Ethical Issues in Electronic Commerce

    • Privacy

    • Intellectual Property

    • Free Speech

    • Taxation

    • Computer Crimes

    • Consumer Protection

    • Miscellaneous


    What is m commerce

    What is M-Commerce?

    • Also known as pervasive computing

      • E-commerce done in a wireless environment

      • Any transaction with a monetary value that is conducted via a mobile telecommunications network.


    Let s have a great semester

    Let’s Have a Great Semester!


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