Verbal Communication. CHAPTER TOPICS. Language is Symbolic Understandings and Misunderstandings The Impact of Language Gender and Language Culture and Language. Language is Symbolic. Cat. Symbol- word Referent- thing Reference- meaning. Understanding and Misunderstanding.
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Figure 5.1 Page 165
Three linguistic habits to avoid
You forgot my birthday. You don’t care about me.
You keep interrupting me. You’re a control freak.
Seems to describe something but actually announces the speakers attitude toward it
If you approve, sayIf you disapprove, say
“It bothers me when you’re late.” vs “I’m worried when you’re late.”
“I” statements accept responsibility
“You” statements express judgment
Gender Differences in Content &Conversation Style