Non stop iexpense
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Non-Stop iExpense !!. Srikanth Thadakamalla([email protected]) Sachin Jadhav ([email protected]). Contents. iExpense Legacy Process iExpense Stats Maintenance Nightmare? The solution.. Results till now… Q&A. iExpense Legacy Process.

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Non-Stop iExpense !!

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Non stop iexpense

Non-Stop iExpense !!

Srikanth Thadakamalla([email protected])Sachin Jadhav ([email protected])


Contents

Contents

  • iExpense Legacy Process

  • iExpense Stats

  • Maintenance Nightmare?

  • The solution..

  • Results till now…

  • Q&A


Iexpense legacy process

iExpense Legacy Process

  • Employee logs into iExpense and submits Expense Reports

  • Employee gets a failure notification if the employee manager is not found in the approval setup

  • Employee raises a ticket

  • Functional Analyst analyzes the issue

  • Functional Analyst Redirect employee to contact HR to get the Cost Center and Manager info

  • Employee contacts HR dept to furnish this information

  • Functional Analyst gets the Approval Matrix Information and sets up the Manager Limits in correct Responsibility


Iexpense stats

iExpense Stats

  • iExpense at Yahoo!

    • 250 iExpense Cost Centers

    • 6000 iExpense Users

    • 35 iExpense Responsibilities

    • 1300 New Expense Reports per month


Iexpense maintenance nightmare

iExpense Maintenance Nightmare

  • Maintenance Nightmare

    • The ER volume makes it a maintenance nightmare

    • Manual Intervention for ERs returned because of setup

    • Results in loss of Productivity for HR/Finance as they have to intervene to do the Approval Setup

    • End user frustrated as the payment gets delayed


The solution

The Solution

  • Selected Workflow Changes over Scheduled Job

  • Added a new custom function in Workflow to add/update the Approval Limits if required

  • Approval Limits are added to all required Supervisors in the HR hierarchy

  • Approval Limit gets updated if there is change in the Limits

  • Approval Limits are read from Requisition Approval Limits

  • Requisition Approval Limits are tied to Job Level of Person


The solution1

The Solution

  • Requisition Approval Limits are tied to Job Level of Person – How do we maintain these?

    • 4000 Job Titles

    • 10 Job Levels (e.g. Yahoo! Global 30, 40…)

    • Requisition Approval Limit is based on the Job Level

    • Custom form to maintain these Limits

    • Any change triggers of Process to update the Requisition Approval Groups


Solution gains

Solution Gains

  • This change simplified the Requisition Approval Matrix

  • Just one Approval Amount limit for iExpense as well as Requisitions

  • Eliminated Manual Intervention in the Process

  • Intelligent enough to add Approval Limits to all levels required

  • Flexible enough to update Approval Limits in case of changes


Results so far

Results so far…

  • -------------------------

  • Month Setup ERs

  • -------------------------

  • Aug 2007 82 1246

  • Sept 2007 97 1069

  • Oct 2007 104 1327

  • Nov 2007 1034 1447

  • Dec 2007 879 1768

  • Jan 2008 192 218

  • -------------------------

  • Total 2388 7075

  • -------------------------


Results so far1

Results so far…

  • 300 Tickets per month

  • 13 Tickets per day

  • 30 Minutes per ticket

  • 390 Minutes per day

  • Approx Total savings in a year = 1300 person hrs


Results so far2

Results so far…

  • The secret benefit is in elimination of user frustration, escalations, irritations and time delays for getting expense reports paid !

  • No price can be put on not having to deal with staffs who feel that you are trying to keep them from their money !!!


Non stop iexpense

Q & A


About us

About Us

  • Ubex Corporation is a premier provider of end-to-end solutions based on Oracle Applications

  • Ubex (www.ubex.com) is an Oracle Certified Partner


About us1

About Us

  • Srikanth is Oracle Apps Tech Lead at Yahoo! since 2005. Srikanth had been part of iProcurement Development at Oracle Corp

  • Sachin is Oracle Apps P2P Consultant at Yahoo! since April 2007. Sachin had been part of iProcurement Development at Oracle Corp


Thank you

Thank You…


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