Tennessee WIC
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Tennessee WIC Ownership/Management Vendor Training for 2013 –2014. 8-21-13. Goals for this Training Presentation. Reinforce what is presented in “Introduction to WIC” video Familiarity with details of October 1, 2013 changes to the 2012 – 2014 WIC Food List.

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Tennessee WIC

Ownership/Management

Vendor Training for 2013 –2014

8-21-13


Goals for this Training Presentation

  • Reinforce what is presented in “Introduction to WIC” video

  • Familiarity with details of October 1, 2013 changes to the 2012 – 2014 WIC Food List


What Ownership/Management Needs to Know


Some Basic Facts About WIC

  • The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

  • Federally funded, state administered

  • WIC services at local health departments

  • Nutrition education and supplemental nutritious foods for eligible women, infants and young children up to age five


Reminders for a SuccessfulWIC Food Instrument (FI) Transaction

  • Verify valid month

  • Separate WIC foods from other items

  • Separate WIC foods by WIC transaction

  • Review eligible foods and quantities

  • Participants do not have to receive all eligible food

  • When in doubt, refer to new 2013 – 2014 Cashier Card

  • Match signature with signature from folder


Reminders for a SuccessfulCash Value Voucher (CVV) Transaction

  • Verify valid month

  • Separate eligible fruits and vegetables from other items

  • Separate WIC foods by WIC transaction

  • Review eligible foods

  • Purchase amounts greater than maximum value can be paid by SNAP or other form of payment

  • Never enter more than maximum value in “Pay this Amount”

  • Match signature with signature from folder


And the Next Steps to Success

  • Alterations to date and/or dollar amount may not be paid (contact the regional Vendor Representative for assistance)

  • Deposit within 30 days of last day of valid month

  • Vendor stamp must be legible on each FI and CVV


Automated Clearing House (ACH) Payments

  • Electronic transaction made when dollar amount exceeds the maximum allowed

  • Maximum dollar amounts for FIs based on state-wide average per peer group for each type of FI

  • Maximum dollar amounts for CVVs based on dollar value

  • These FIs and CVVs considered rejected and returned to vendor stamped “Exceeds Maximum Amount; Will be paid at reduced amount via ACH; DO NOT REDEPOSIT”


To Insure ACH Payments and Statements

  • Vendors must provide correct bank information

  • ACH payments occur on Fridays, statements follow first of next week

  • If multiple locations, statements can be produced for one central location or for each location

  • Statements can be received on-line or by regular mail


Customer Courtesies

  • WIC customers must be offered courtesies offered to other customers

  • Includes “Buy One, Get One Free”, Bonus or Value Cards, coupons and any other incentive

  • “Double the Money Back” guarantees for quality and freshness apply to WIC transactions

  • Prohibited for vendors to offer WIC participant only incentives


Monitoring and Compliance

WIC vendors are expected to be compliant with WIC Vendor Agreement & WIC Vendor Handbook

Grocery vendors receive at least 2 formal monitoring visits in any 12 month period. These visits verify:

  • Minimum stock

  • Reported prices

  • Observed WIC transactions properly conducted

  • Available FIs and CVVs on hand handled correctly

    Failure to meet the above may result in sanctions as outlined in Vendor Handbook


Monitoring and Compliance (cont.)

  • Routine under-cover compliance buys

  • Vendors notified of negative results during investigation unless it would jeopardize investigation

  • Training optional when vendor first notified, becomes mandatory if non-compliance continues

  • Pattern of non-compliance for same reason results in sanctions

  • Opportunity to request a hearing or administrative review


Monitoring and Compliance (cont.)

  • Inventory audit of WIC foods conducted when necessary

  • Pattern of shortages will result in sanctions

  • Opportunity to request a hearing


Complaint Process

Complaints by participants towards vendors:

  • Followed up by local WIC staff if thought legitimate

  • May be referred to State WIC office

  • Can result in compliance buys or inventory audit


Complaint Process (cont.)

Complaints by vendors towards participants:

  • Report situation to local Vendor Representative

  • Include participant information from top left hand side of FI or CVV

  • If abuse is documented, participant receives warning letter

  • Further documented abuse results in participant’s disqualification from WIC


Details of Revisions to

2012 – 2014 Tennessee WIC

Food List


From Front Side of Cashier Card for 2013 -- 2014


Milk

Allowed unless FI calls for one of the exceptions below:

  • Gallon size of any brand in reduced fat, low fat, fat free or sweet acidophilus

    Allowed when on FI:

    • Whole milk

    • Lactose Reduced or Lactose Free in largest available size

    • Ultra High Temperature(UHT)


Milk (cont.)

Allowed when on FI (cont.):

  • Non-fat dry powdered milk

  • Goat’s milk

  • Evaporated milk including low-fat

  • Buttermilk including low-fat

    Not allowed:

  • Chocolate milk

  • Non-dairy beverages (except when soy beverage on FI)

  • Organic


  • Milk Substitutes

    Tofu is allowed when on FI:

    • Specific brand and types on Cashier Card

    • Organic allowed

      Soy beverages are allowed when on FI:

    • Specific brand and types on Cashier Card including additional brand and types for 2013 – 2014

    • Organic allowed

    • New requirement that participants receive largest available refrigerated size or largest available shelf size, including quarts or half-gallons


    Cheese

    8 or 16 oz package of approved varieties in store or private label brand (unless none carried):

    • Mozzarella, Cheddar, Colby, Monterey Jack and Process American

      Allowed:

      • Block, slices, string or stick

      • Blends of approved varieties

      • Low, free, reduced, less or light in sodium, fat or cholesterol


    Cheese (cont.)

    Not allowed:

    • Shredded or cubed

    • Imported

    • Flavored or smoked

    • With added ingredients or seasonings

    • Cheese food, spreads, products or imitation cheese

    • From deli or cheese shop unless not sold elsewhere

      (not applicable to Cabot brand)

    • Organic


    Eggs

    Allowed:

    • Dozen carton, Grade A Large white eggs

      Not allowed:

    • Brown eggs

    • Specialty eggs including organic

    • Dried eggs mix

    • Hard boiled eggs


    Dried Beans and Peas

    Allowed:

    • 16 oz bag of plain dry beans, peas or lentils

      Not allowed:

    • With seasoning packets

    • Organic


    Canned Beans

    Allowed:

    • 15 – 16 oz cans of plain beans

    • Includes garbanzo beans/chick peas, crowder peas and purple hull peas

    • Added sugar

    • Reduced sodium

      Not allowed:

    • Green peas, green beans, or wax beans

    • Added meat, sauces or spices

    • Organic


    Peanut Butter

    Allowed:

    • 16 – 18 jar in glass or plastic

    • Smooth or crunchy

    • Refrigerated or non-refrigerated

    • Regular or reduced sodium and added vitamins

      Not allowed:

    • Reduced fat, peanut butter spreads

    • Added jelly or honey

    • Store ground

    • Organic


    Juice

    Allowed size(s) on FI:

    Allowed 46 – 48 oz can or plastic:

    • Any brand of orange or grapefruit

    • Specific brands and flavors on Cashier Card

      Allowed 11.5/12 oz frozen:

    • Any brand of orange or grapefruit

    • Specific brands and flavors on Cashier Card


    Juice (cont.)

    Allowed 64 oz plastic bottle:

    • Any brand of orange or grapefruit

      • Specific brands and flavors on Cashier Card

        Not allowed for any juice:

      • Bottle or carton from dairy case

      • Fruit drinks or fruit cocktails

      • Sweetened or added spices

      • Organic


    From Back Side of Cashier Card for 2013 -- 2014


    Canned Fish

    Allowed:

    • Chunk light tuna in 5 to 6 oz cans (No albacore)

    • Pink or red salmon in 14.75 oz cans (can have bones or skin)

    • Sardines in 3.75 oz cans (can be in tomato or mustard sauce)

    • Any brand

    • Regular or low sodium

      Not Allowed:

    • Smoked

    • Organic


    CVVs for Purchase of Fresh and Frozen Fruits and Vegetables

    Allowed:

    • Fresh whole or cut fruit without added sugars

    • Frozen fruits without added sugars

    • Fresh whole or cut vegetables without added sugars, fats, oils, herbs or spices

    • Frozen vegetables without added sugars, fats, oils breading, herbs or spices in regular or low sodium


    CVVs for Purchase ofFresh and Frozen Fruits and Vegetables (cont.)

    Allowed (cont.):

    • Orange yams and sweet potatoes in fresh or frozen

    • Broccoli, cauliflower and artichokes (not edible blossoms or flowers, e.g. squash blossoms)

    • Organic that meet other requirements


    CVVs for Purchase of Fresh and Frozen Fruits and Vegetables (cont.)

    Not allowed:

    • Fruits or vegetables with added sugars, fats, or oils

    • Herbs or spices

    • Pasta or rice mixes

    • Breaded vegetables

    • Vegetables in creams or sauces

    • Dried fruits or vegetables

    • Fruit baskets, party trays, baked goods (e.g., blueberry muffins), or items from salad bars


    Cereal

    • Minimum box size is 11 ounces

    • Specific brands and varieties of both hot and cold cereal on Cashier Card

    • WIC participants encouraged to buy whole grain cereals; are indicated on Cashier Card by an asterisk


    Bread, Buns, Rolls and Tortillas

    Please note new size requirement

    Allowed:

    • Bread, buns, rolls in 16 oz packages

    • Whole wheat or soft corn tortillas in 16 oz packages

    • Specific brands and varieties for 2013 – 2014 on Cashier Card


    Other Whole Unprocessed Grains

    New16 oz size requirement also applicable to these products

    Allowed in instant, quick cook or regular cooking:

    • Brown rice

    • Bulgur (also known as cracked wheat)

    • Whole grain barley

    • Oats (not oatmeal in packets) eligible as other grain

    • Any brand of above in 16 oz packages

      Not allowed:

    • Pearled barley

    • Organic


    Infant Food

    Infant formula – allow only brand, type and quantity listed on FI

    Infant cereal:

    Allowed:

    • Any grain, including whole wheat/whole grain

    • 8 oz box of Beechnut or Gerber

      Not allowed:

    • Added infant formula or milk

    • Added fruit or non-cereal ingredients

    • Organic

    • With DHA/ARA


    Infant Food (cont.)

    Infant vegetables – Stage 2 or 2nd Foods:

    Allowed:

    • Single ingredient such as carrots

    • 3.5 or 4.0 oz jars of Beechnut or Gerber in single jars or twin packs

      Not allowed:

    • Combination products such as peas and carrots

    • Added sugars, starches or sodium

    • Organic

    • With DHA/ARA


    Infant Food (cont.)

    Infant fruits – Stage 2 or 2nd Foods:

    Allowed:

    • Single ingredient such as apples

    • 3.5 or 4.0 oz jars of Beechnut or Gerber in single jars or twin packs


    Infant Food (cont.)

    Infant fruits – Stage 2 or 2nd Foods (cont.):

    Not allowed:

    • Combinations such as apples and blueberries

    • Added sugars, starches or sodium

    • Added cereal

    • No desserts such as fruit cobbler

    • Organic

    • With DHA/ARA


    Infant Food (cont.)

    Infant meats (may be labeled either 1st or 2nd stage):

    Allowed:

    • Single major ingredient of meat or poultry with added broth or gravy

    • 2.5 oz jars of Beechnut or Gerber

      Not allowed:

    • Added sugars or sodium

    • Combinations such as meat and vegetables

    • Dinners such as spaghetti and meatballs

    • Organic

    • With DHA/ARA


    Revised Materials

    for 2013 – 2014

    (Samples, printed copies will include final changes.)


    WIC Food List Reminders

    • WIC participants receive pamphlets, vendors receive Cashier Cards – different format, same information

    • Three month transition between old and new lists

    • Food List includes all possibly allowed items, read FI to see what is specifically allowed for that transaction

    • CVVs show specific dollar amount of fruits and vegetables, read them carefully and never enter dollar amount greater than maximum value of CVV


    Cashier Card

    • Reflects same Food List changes as Women & Children pamphlet

    • Three month transition requires both old and new Cashier Card at each register

    • Lists all possible eligible items – remember to carefully read the FI


    Thanks for the Time & Attention,For More Information:

    • For federal regulations and policies, see the USDA WIC Website: http://www.fns.usda.gov/wic

    • For information specific to Tennessee WIC:

      http://health.tn.gov/wic and click on “Vendor Management”

    • Or contact your local Vendor Representative.


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