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Jumpstart Your Public Sector Business

Jumpstart Your Public Sector Business. Melissa Barlow Public Sector SMB Director. Agenda. SMB Public Sector Opportunity 15 minutes Industry Panel 45 minutes Making it Real 15 minutes. SMB Public Sector Landscape. 700 Managed Accounts – 20k Breadth Accounts.

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Jumpstart Your Public Sector Business

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  1. Jumpstart Your Public Sector Business Melissa Barlow Public Sector SMB Director

  2. Agenda • SMB Public Sector Opportunity • 15 minutes • Industry Panel • 45 minutes • Making it Real • 15 minutes

  3. SMB Public Sector Landscape 700 Managed Accounts – 20k Breadth Accounts

  4. What is the Market Opportunity A world wide $22B software market opportunity Opportunity to expand your solution offerings and services For every $1 spent, this means $11 in revenues for Microsoft solution partners Healthy growth: Microsoft’s SMB Public Sector grew 2x the rate of other industries Stimulus funding from governments

  5. Licensing Opportunity • Public Sector Licensing online tool • Open Value – revenue stream

  6. Microsoft Strategy and Investment • 2007: Launched SMS&P Public Sector Business • FY10 Goals: Aggressively growing revenue • Strategy for revenue, share, and coverage • Investing in our technology platform (Citizen Services Platform) • 15 dedicated resources in Australia • Sales and marketing tools and resources for partners Maximize the Opportunity Compete to Win Scale with Partners

  7. Launching …

  8. Industry PanelHealth: Michael GrationEducation: Neil JacksonState & Local Government: Craig Foster

  9. Health | Opportunity Solutions • Connected Health Platform • Knowledge Driven Health • Health Portals • Business Intelligence for Health • Caregiver Collaboration • Case Management • Mobility • Optimise core ICT infrastructure to reduce cost and improve efficiency • Secure ICT infrastructure and set up wireless networks and mobility solutions • Integrate solutions including collaboration between health providers, clinical and administrative portals, business intelligence and CRM • Help deploy shared services or sell managed and hosted solutions, for example, hosted data storage and security • Sell Microsoft software licences or add products to a pre-existing licence to earn incremental revenues

  10. Education | Opportunity Solutions • Personalised Learning 1-to-1 learning programs – devices & software for K-12 students / teachers • Connected Learning Communities Portals, messaging & collaboration • Collaborative Campus & Microsoft Live@eduComplimentary hosted email • Managing the Business of Education CRM, performance management, data integration • Dynamic Education ITDesktop and server technologies • Optimise core ICT infrastructure to reduce cost and improve efficiency • Set up and integrate wireless networks and devices for 1-to-1 learning • Customise learning portals, CRM, messaging and collaboration and administrative solutions • Sell managed and hosted solutions – for example, hosted desktops, data storage and security • Sell Microsoft software licences or add products to a pre-existing licence to earn incremental revenue

  11. Government | Opportunity • Microsoft Citizen Service Platform • Help Maximise Stimulus package • Information Management • Supply Chain Optimisation • Deliver online services to the community via collaborative solutions • Glass Half Full Campaign • Reduce BAU Costs: Optimise core ICT infrastructure to reduce cost & improve efficiency • Maximise Customer Value: enhance customer portfolio via Microsoft add-on products (earn incremental revenue) • Deploy shared services or sell managed and hosted solutions (BPOS) Solutions • Citizen Service Platform • Information Management – Enterprise Content Management– Search & Analysis– Case Management (CRM)– Business Intelligence (BI)– Unified Communications • Mobile Solutions • Public/Citizen Safety

  12. Making it Real in Public SectorMike HealdChannel Development Manager

  13. Making it Real • Planning / Community • Demand Generation • Enablement • Customer Insights

  14. Planning / Community • Planning / Community • Demand Generation • Enablement • Customer Insights

  15. Launching.. Public Sector Partner Portal Website: www.microsoft.com.au/publicsectorpartners Linked In: www.tiny.cc/publicsectorpartners www.microsoft.com.au/publicsectorpartners

  16. Enablement • Planning / Community • Demand Generation • Enablement • Customer Insights

  17. Customer Insights • Planning / Community • Demand Generation • Enablement • Customer Insights

  18. Microsoft Customer Insights Tool

  19. Demand Generation • Planning / Community • Demand Generation • Enablement • Customer Insights

  20. Public Sector Solution Marketplace Expose Your Public Sector Solutions Profile Your Solution www.solutionprofiler.microsoft.com Public Sector Marketplace www.partnermarketplace.com

  21. Partner Marketing Centre “Instant marketing; just add water with results – 13:1 ROI” Kim Peacocke Thomas Duryea Consulting Create a Creative Campaign without the Costs of an Agency www.microsoft.com.au/partner/marketing

  22. Resources • Planning / Community • Enablement • Customer Insights Tool • Create Awareness / Demand Generation Public Sector Partner Website: www.microsoft.com.au/publicsectorpartners Public Sector Partner Email: pspartau@microsoft.com

  23. Microsoft Mobile e-mail Plan from Telstra is now available! • Cost effective: Single monthly fixed fee for business e-mail plus 100MB data; • Supported by Telstra: Single point of contact for help desk support (backed by MS Premier Support) • Leverage investments in MS: Hostedor on-premise Exchange • Device choice: Plan is available on a range of Windows Mobile devices • Find out more - go to the Telstra or ICT booth; • Let your customers know! (Drive incremental Exchange activations, deployments); • Sign-up for the Microsoft Mobile e-mail plan; • WIN - An HTC SNAP at this session! • Be the first one to answer the question! • Winner will be given a “certified” Mobile e-mail flyer • Winner to redeem their HTC Snap prize at the ICT booth. • HTC Snap – fast facts • Ready for Microsoft Mobile e-mail Plan activation; • “Inner Circle” – one touch button to get to your most important e-mails • “Windows Live” – messenger button to chat/IM with your family and friends; • Telstra “Blue tick” approved – recommended for country usage. • HTC SNAP is updateable to Windows Mobile 6.5!

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