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Converging Technologies

OTEN Learning Support Site (OLS) for Online Distance Learners. Open Training & Education Network (OTEN) TAFE NSW - WSI. Paula E. Williams A/CEO Learning Technologies Unit (LTU). Converging Technologies. Background information. OTEN is the major DE provider in TAFE NSW

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Converging Technologies

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  1. OTEN Learning Support Site (OLS) for Online Distance Learners Open Training & Education Network (OTEN) TAFE NSW - WSI Paula E. Williams A/CEO Learning Technologies Unit (LTU) Converging Technologies

  2. Background information • OTEN is the major DE provider in TAFE NSW • 38,000 distance education students • 50% located in Sydney metropolitan area • 50% in regional NSW, Australia and OS • predominantly in the 24-40 age group • mostly studying part-time • 3,000 students studying online (7.8%)

  3. Key Supporting TechnologiesOTEN Learning Support (0LS) site uses the Internetto support all DE students not just those studying online.(April 2002) • 24 x 7 online support & services to all students • Communication tools • Email (broadcast) • Forums • Announcements • Provision of personalised information and management • Assignment interface, student results and progress • off-site teachers supported and provision of documents • Managed using a devolved model

  4. Delivery model • Continuous enrolment (Nov. to Aug.) • Self-paced learning (no classes or cohorts) • Individual student management via SAM • Comprehensive learning materials • Online courses/modules using Janison • 200 on-site and 600 off-site teachers • Teacher support via OLS, phone, email, letter • Online support for all students via the OTEN Learning Support site (OLS)

  5. Student data shows OTEN growth since 2002 • 93% use email • 83% surf the internet • 68% have Broadband at home vs 32% with dial-up connections • 68% have a mobile phone • 29.5% have an mp3 player • 53% are interested in more flexible modes of learning

  6. OTEN’s growth on the OLS

  7. OLS growth logins..

  8. OLS: OTEN Student Portal • OLS integrated with SAM • Access to Janison via OLS • Access to DET SeS website • Support pages for 1,500 modules • Devolved management model

  9. Key Supporting Technologies • SAM – Student Administration and Management System (staff only) • OTEN Web Site – public access • Online Courses – using TAFE Connect product based on the Janison platform

  10. OLS Tools and Features for Students • Module level support: supplementary activities and practice assessments; FAQs; links; addendums and updates • Online access to assignments and online assignment submission • Teaching Section Helpdesk contact details • Pathway to online learningware (Janison) • Update student contact details (passed back to SAM) • Access to information from SAM: eg dispatch and progress • Access to TAFE NSW Student eServices • TAFE past exam papers • Personalised Study Planner • Bulk email and mail merge tools

  11. Student Administration and Management (SAM) Course and recognition enquiry • Enrolment • Dispatch • Progress • Teacher • Courseware • Planning • Employee • Distribution and Stock Control • Security

  12. What our students want Easy access to administrative information For example: -to update their contact details • dispatch information. • Easy access to teachers and support staff • Tools to communicate with other students • Access to their assignments, anywhere, anytime And are increasingly MOBILE Learners

  13. What Teachers want One to many communication tools • FAQs • Broadcast email • Online forums Module level support for students Support for off-site teachers • Course newsletters • On-site teachers contact details • Marking Guides • Assessment review/validation A range of appropriate learning technologies Go to OLS

  14. Sydney Morning Herald - 1st October 2005 OTENstudents are predominantly 24-40yrs

  15. OTEN distance education tools • Hard copy (paper-based resources/notes) • CD ROM • Online modules • Personal Computers with access to Internet • Email - TAFE provided emails, broadcast Email • OTEN Learning Support (OLS) Site • my assignments • my dispatch • my progress • my planner

  16. OTEN Options for Supporting Technologies • 1. MP3s (iPods, ipod Nanos) for Podcasting • 2. Mobile Phones for • SMS/MMS connection • Moblogging/audioblogging/ • video • 3. Social Software (web 2.0 tools) • Blogs, wikkis, RSS • 4. Personal Digital Assistants MMS,Video • 5. Experiential (Virtual Classrooms, Adobe Connect, Breeze)

  17. HOW? Currently OTEN is evaluating the following learning technologies for potential application via the OLS site:

  18. Conclusion Already, new socio-economic trends have arisen along with new and emerging technologies. This will require change to educational curricula, workforce skills, new teaching and learning models, and as consequence business strategy models. New OLS

  19. OTEN SMS Trial 2005 Hi K… Ru f3 2 c my nu car 2day or L8r on 2moro ?

  20. LA 3459 due in 2days 1/5/05 The SMStrial will give OTEN the opportunity to provide greater feedback and communication to enhance student support for personalised learning

  21. MMS Hi dudes ! C g8 pic of my lil brother with nu ipod goto Mpeg + hear downloads on my blogsite.. Audiopeg and Video Messaging…

  22. Future Outcome of Trial Message Data Base MMS SMS Student Administration & Management Mp3 SMS/Email/Post Video Students will have the choice via OLS to have messages communicated to them either by SMS/Email/Post Information Delivery Motivation Broadcast SMS From Teachers OLS PLANNER New OLS

  23. My Planner

  24. It’s NO use his mobile isn’t switched on! “….Mmmm Learning …anywhere, anytime!”

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