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1. Procedure for online Payment of MTNL Landline/Broadband Bills through Credit / Debit Card and Net-banking. 2. Open browser & type www.mtnldelhi.in in the address bar. Type www.mtnldelhi.in here. 3. Click on paynow tab as shown below. Click “ Paynow ” tab Here. 4.

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1

Procedure for online Payment of MTNL Landline/Broadband Bills through Credit / Debit Card and Net-banking


Open browser type www mtnldelhi in in the address bar

2

Open browser & type www.mtnldelhi.in in the address bar

Type www.mtnldelhi.in here


Click on paynow tab as shown below

3

Click on paynow tab as shown below

Click “Paynow” tab Here


Click on the service tab for which you want to pay online

4

Click on the service tab for which you want to pay online

Click on service tab


5

On clicking for Landline/Broadband tab in previous window, the page shown below will open. Enter your Telephone number, CA number & Email ID as shown below . CA No. is available on your Telephone Bill.

(8 –Digit)

Enter Tel No., CA No. & Email

PS: A valid Email id is required for acknowledgement of payment.


6

On successful verification, the next page will show Unpaid & Paid bills. To pay your unpaid bill, click on “Unpaid Bills” .

Click Here to see unpaid bills


Payment can be made for particular unpaid bill by clicking on pay link as shown below

7

Payment can be made for particular unpaid bill by clicking on “Pay” link as shown below.

Note 1: The user can view particular bill by clicking on “View Bill” link & same will open in PDF.

Click Here to pay this unpaid bill

Note 2: The user can also view STD/ISD details by clicking “ STD / ISD Details”.


8

Two options are available for making payments - “Pay through Credit/Debit Card” OR “Pay through Net Banking” . On selecting the respective option, you will be directed to Payment Gateway.


9

On completion of the transaction, the transaction details will be displayed as shown below. The e-receipt for the same will be available after two working days of making the payment. The e-receipt can be downloaded/ printed by procedure as described in next slides.


10

Type http://mtnldelhi.in/paynow.htm in the browser and click on payment “Payment E-receipt for Landline/ Broadband” tab as shown below. A new window will open as shown in next slide.

Click here to print E-receipt


In the window displayed below click on the view print payment confirmation tab

11

In the window displayed below click on the “View/Print Payment Confirmation” tab.

Click here to print E-receipt


12

Enter Telephone number, CA number OR Payment Confirmation No. as shown below. The Payment Confirmation No. is same as Transaction No. as obtained in Slide No.-9.


For viewing printing the e receipt click the desired receipt no

13

For viewing/printing the E-receipt, click the desired receipt no.

Click here to print desired E-receipt



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