1 / 15

DECEMBER 16, 2005

SPECIALIZED TRANSPORTATION SERVICE: Solutions For The Calgary Region. Calgary Regional Partnership Executive Committee. DECEMBER 16, 2005. Presentation Outline. Project Objectives & Work Plan Existing Transportation Resources & Service Gaps Improvement Strategies – Demonstration Project

Download Presentation

DECEMBER 16, 2005

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. SPECIALIZED TRANSPORTATION SERVICE: Solutions For The Calgary Region Calgary Regional Partnership Executive Committee DECEMBER 16, 2005

  2. Presentation Outline • Project Objectives & Work Plan • Existing Transportation Resources & Service Gaps • Improvement Strategies – Demonstration Project • Critical Success Factors • A Way Forward – Role of CRP

  3. Project Objectives & Work Plan • What is the demand/need for specialized transportation? – market framework • Profile of existing transportation services • Stakeholder & customer consultation: • Public Open Houses & Focus Group meetings • Forum Group – key community stakeholders

  4. Project Objectives & Work Plan (cont.) • Best Practices: • Identify who else is doing what? What might be applicable to the Calgary Region? • Develop list of possible solutions tailored to Calgary Region • Administration / coordination / service delivery

  5. Project Objectives & Work Plan (cont.) • Conduct financial analysis: • Operating & capital costs • Fares / tax burdens / funding opportunities • Recommend Sustainable Models:IMPLEMENTATION - ACTION PLAN

  6. Profile Available Transportation Resources • Multitude of providers: local & inter-municipal / private & public – hierarchy: • Family, friends, volunteers, • Taxis (unsubsidized), taxi voucher/scrip/reimbursement programs • Handi-bus, fixed-route & dial a ride transit • Dedicated populations / trip purposes: school transport, ambulance & non-emerg. transport providers, tour bus / tourist shuttle services • Intercity (Red Arrow or Greyhound), commuter services • Organized and informal volunteer driver services: (integral part of existing transportation framework) • Variety of arrangements regarding reimbursement (mileage) & trip requests / arrangements • Issues attracting & retaining volunteers

  7. Key Messages(service gaps) Existing transportation services are not adequate to meet current regional and local travel needs – (of elderly & disability communities) • Barrier to accessing health care, employment, etc. • Limited to too few days/week & hours/day • Limited frequency of service • Fares are cost-prohibitive / affordability issue • Excessive travel times • Lack of w/c accessible services • Lack of information about available transportation options • Some taxi drivers not trained/familiar with needs of people with mobility limitations

  8. Improvement Strategies • Need to build on successes of existing transportation infrastructure... - Maintain local autonomy/existing service delivery • Evaluation process to gauge the effectiveness • Serve as a model may be replicated elsewhere in province

  9. Improvement StrategiesDemonstration : Key Elements Addresses: • The implementation of a two-tiered, multi-sectorial administrative framework; • On-going consultation including engaging other community partners; • Operational solutions / demonstration of transportation solutions for regional specialized transportation initiatives; and • Marketing and communications strategy.

  10. Improvement Strategies Governance / Administration– two-tiered: • Calgary Region Specialized Transportation Steering Committee (CR-STSC) • Multi-sectorial (build on membership of Forum Group) • Lead Agency – mobility management responsibilities: • Info. dissemination & referral • Centralized scheduling • Support services • Brokerage services

  11. Operations / Service Delivery Shuttle Service • Service one-day per week from each of MD Big Horn, MD Rocky View, MD Foothills & Wheatland County • Local services focus on feeder services / free-up capacity Taxi Scrip / Voucher Program • Provides for subsidized transportation on a client specific basis. • Participating agencies to determine level of subsidy (appropriate for their specific organization and client populations)

  12. Risks:Critical Success Factors • Funding for demonstration project • There exists multiple potential funding sources • Need for effective project management & build on (established) momentum • Appropriate role for CRP (as project facilitator) • Sustainability • On-going monitoring & evaluation / need for demonstrable experience

  13. Cost Sharing & Sustainability • Collaborative arrangements / cost-sharing agreements (MOU) with Project Partners • Efficiencies = reduced costs to participating organizations (including Calgary Health Region) • less employee time involved in transportation issues, • fewer missed patient/client opportunities, and • simplified record keeping • Explore opportunities to generate revenues for the services, to reflect value

  14. A Way Forward…Role of CRP Sole entity with Regional (geographically) mandate & credibility with project partners / key stakeholders • Proponent / facilitator of demonstration project • NOT incur additional administrative or financial burden • Demonstration project budget – address admin. costs, program monitoring & evaluation, seek additional funds, etc. • On-going facilitation of public-private partnerships • “hand-off” responsibilities within 18-month time-frame

  15. Need for CRP to agree in principle to advance… Improved transportation services for the region’s elderly & disability communities Questions? Thank You

More Related