Haywood Engineering College

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Context of school. Stoke-on-Trent1080 on roll35% on SEN register15% ethnic minority students23% free school mealsLast Ofsted

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Haywood Engineering College

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1. Haywood Engineering College Jill Chadwick Parental Coordinator Ian Hopwood ICT Support Introduce colleagues Representing Haywood HighIntroduce colleagues Representing Haywood High

2. Context of school Stoke-on-Trent 1080 on roll 35% on SEN register 15% ethnic minority students 23% free school meals Last Ofsted – May 2007 “good with aspects of outstanding” Location – north eastern part of Stoke-on-Trent in an area called Burslem Where there is an high proportion of people with economic & social deprivation Stats- 1080 on roll; 35% on SEN register, 15% ethnic minority and 23% on free school meals We had our last Ofsted in May 2007 and were deemed a “good school with outstanding features”.Location – north eastern part of Stoke-on-Trent in an area called Burslem Where there is an high proportion of people with economic & social deprivation Stats- 1080 on roll; 35% on SEN register, 15% ethnic minority and 23% on free school meals We had our last Ofsted in May 2007 and were deemed a “good school with outstanding features”.

3. Our Problem Parental involvement in school was minimal “the school does not have a parent teacher association and a very small number of parents come into school to help in practical ways” “Although the school makes every effort to involve parents in its life, the contribution of parents’ to pupils’ learning at school and at home is unsatisfactory” (Ofsted 2003) In our 2003 Ofsted report it identified that there was low parental invovlement. EXERCISE: How would you / have you resolved this problem?In our 2003 Ofsted report it identified that there was low parental invovlement. EXERCISE: How would you / have you resolved this problem?

4. Our Aims Employ a Parental Coordinator (me) Try to get all parents a communications channel via the internet From this we could build bridges We realised that we needed to build stronger links with our parents and look at new ways of improving communicationWe realised that we needed to build stronger links with our parents and look at new ways of improving communication

5. What does the Parental Coordinator do? Coordinate Mentoring team Manage Family Liaison team Parent Focus Group Consult with students/parents/community Involvement within community through the Extended Schools Agenda PTFA School Carnival Link with the learning mentor team has been essential in developing links with parents. The mentors work on a one-2-one with students with barriers to learning, but quite often it is that contact (parent/guardian) that can make the student reach their potential. It was noted from an early stage that to have a team of family liaison officers was a great help. Takes many forms quite often being a listening ear or shoulder to cry on, but basically I am there to sign post parent/adults to which ever agency is the most suitable to meet their needs i.e. see list. This is also an excellent opportunity to suggest further educational or self development opportunities. My role also includes coordinating and extending learning which involves consulting with young people and there families on enrichment type activities (bringing in choice and further developing links wit parents and adults). Work with the community as said earlier by the Head teacher was to make the engineering college a bigger part of the community and is there to encourage me to get involved with many community focus groups once again giving me the opportunity to promote extending learning and further enrichment activities. This links in with the 5 core offers.Link with the learning mentor team has been essential in developing links with parents. The mentors work on a one-2-one with students with barriers to learning, but quite often it is that contact (parent/guardian) that can make the student reach their potential. It was noted from an early stage that to have a team of family liaison officers was a great help. Takes many forms quite often being a listening ear or shoulder to cry on, but basically I am there to sign post parent/adults to which ever agency is the most suitable to meet their needs i.e. see list. This is also an excellent opportunity to suggest further educational or self development opportunities. My role also includes coordinating and extending learning which involves consulting with young people and there families on enrichment type activities (bringing in choice and further developing links wit parents and adults). Work with the community as said earlier by the Head teacher was to make the engineering college a bigger part of the community and is there to encourage me to get involved with many community focus groups once again giving me the opportunity to promote extending learning and further enrichment activities. This links in with the 5 core offers.

8. Internet Communications Channel Audit – 230 / 1080 no computer Mainly ethnic minority or social/economic deprived Whole school qustionnaire 230 identified – no computer access Mainly ‘hard to reach’ familiesWhole school qustionnaire 230 identified – no computer access Mainly ‘hard to reach’ families

9. Successful Bid £250,000 – AWM Citrix server Thin client computers Family Liaison Officers NOT BROADBAND! – next step

10. The Thin Client What is a thin client? The servers we use. Virtual classroom. Tell them what the thin client is and how they work. VC talk about the software on citrix available to parents and students at home and school.Tell them what the thin client is and how they work. VC talk about the software on citrix available to parents and students at home and school.

11. Role of the FLO Technician Having your cake and eating it. Key to the door of opportunity Offering technical and software support. To support thin clients before and after installation.

12. Current Situation - Parents Most families have thin clients or their own computer – The Bridge is Built! Training on use of Citrix server (getting parents to use the bridge) Monitoring use of citrix server Engagement stats for October 07 are 447 Number of log-in by 72 users

13. Getting Parents to use the ICT bridge Family Liaison Officer Exciting and a challenging role The first point of contact between the family and the school Introducing families to the concept of e learning / Virtual Classroom Overcoming barriers Providing basic user training and multi agency open sessions The initial role of the FLO was to introduce families to the concept of e learning, highlighting the benefits to students and themselves and to resolve any issues Some of the targeted families were deemed ‘hard to reach’ having never set foot in school. Barriers included own negative past experience, economic deprivation, social problems and language difficulties. Once these had been overcome we started seeing a positive impact on the parental community Winning the trust of the family led to the parent/guardian opening up about their own insecurities of learning and the school system, discussing any concerns they had regarding children, became more open to support initiatives by the school like after school homework clubs, revision sessions, more willing to approach the school with concerns Installation of the thin clients, discussing financial concerns, researching broadband service providers, advising and reassuring and providing technical support. Organised drop-in demo sessions for Parents and students to answer queries, allow parents and children to work together. Inviting local colleges, Connexions, Learn Direct, City Learning Centre, Careers, Community Partnership Leaning (CPL) – to introduce new learning opportunities We became The face of Haywood Engineering College’ in the community, listened to parents concerns, involved the students The initial role of the FLO was to introduce families to the concept of e learning, highlighting the benefits to students and themselves and to resolve any issues Some of the targeted families were deemed ‘hard to reach’ having never set foot in school. Barriers included own negative past experience, economic deprivation, social problems and language difficulties. Once these had been overcome we started seeing a positive impact on the parental community Winning the trust of the family led to the parent/guardian opening up about their own insecurities of learning and the school system, discussing any concerns they had regarding children, became more open to support initiatives by the school like after school homework clubs, revision sessions, more willing to approach the school with concerns Installation of the thin clients, discussing financial concerns, researching broadband service providers, advising and reassuring and providing technical support. Organised drop-in demo sessions for Parents and students to answer queries, allow parents and children to work together. Inviting local colleges, Connexions, Learn Direct, City Learning Centre, Careers, Community Partnership Leaning (CPL) – to introduce new learning opportunities We became The face of Haywood Engineering College’ in the community, listened to parents concerns, involved the students

14. Is it working ? Better relationships with ‘hard to reach’ parents – free computer! Family Liaison Officers and Technician invaluable Parents are more open to linking up to school resources Attendance is up at open evenings Student attainment has risen in key subjects e.g. ICT

15. ICT Attainment at KS3 - Progress

16. Moving Forward Introducing and providing more opportunities for learning Making more software and applications available for students and parents Providing tablet PCs, Portable laptops and more thin clients Paying for broadband connection (under discussion) Getting parents more involved in their child’s education

17. Ofsted 2007 “Through the Family Learning in information and communication technology (ICT) the school has been able to put into homes a Thin Client computer” “Parents are overwhelmingly positive about the school” “Students said what a special place this school is and inspectors agree. This is a good and improving school with some outstanding features”.

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