technical writing interface design usability success
Download
Skip this Video
Download Presentation
Technical Writing + Interface Design + Usability = Success

Loading in 2 Seconds...

play fullscreen
1 / 11

Technical Writing Interface Design Usability Success - PowerPoint PPT Presentation


  • 139 Views
  • Uploaded on

Technical Writing + Interface Design + Usability = Success. Presented by: Jacqui Miller, Information Design Architect Contact information: [email protected] What is success?. Success is a useful, usable, and desirable product. Useful—serves a purpose as perceived by the audience

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Technical Writing Interface Design Usability Success' - deliz


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
technical writing interface design usability success

Technical Writing + Interface Design + Usability = Success

Presented by:

Jacqui Miller, Information Design Architect

Contact information: [email protected]

what is success
What is success?
  • Success is a useful, usable, and desirable product.
    • Useful—serves a purpose as perceived by the audience
    • Usable—easy to learn and use
    • Desirable—helps users do something that saves time and effort
how to achieve success
How to achieve success

User-Centered

Focus

Technical Writing

Usability

Interface Design

what you bring to the table
What you bring to the table

Technical Writers

  • Create optimal content
  • Ensure content is audience specific
  • Conduct content analysis that drives design decisions
what you bring to the table5
What you bring to the table

Usability Specialists

  • Determine user and business needs
  • Set product usability goals
  • Define audiences
  • Feed the design with UI and user specifications
what you bring to the table6
What you bring to the table

Interface Designers

  • Support user and business needs
  • Create optimal page layouts
  • Design easy-to-use solutions
building a better product
Define the audience or audiences

Define and reconcile business and user goals

Know what you are building

Conduct content analysis before determining the design

Involve real users throughout the development life cycle

Collaborate to reach the best design decisions

Test early and often to stay on track

Building a better product
where to begin
Where to begin

User-Centered Design Lifecycle

Development Lifecycle

use proven tools
Use Proven Tools
  • STC Chapter Sites—www.stc.org/chapter/
  • Jakob Neilsen’s Heuristics—www.useit.com
  • The Hiser Methodology—www.hiser.com.au
  • Usability Professionals’ Association—www.upassoc.org
  • Human Factors International—www.humanfactors.com
  • WebWord Addiction—www.webword.com
  • IBM Ease of Use—www-3.ibm.com/ibm/easy/eou_ext.nsf/Publish/558
  • STC Usability SIG—stc.org/pics/usability/
  • Usability Methods Toolbox—www.best.com/~jthom/usability/
  • The Editorial Eye—www.eeicommunications.com
  • Optimal Web Design—psychology.wichita.edu/optimalweb/default.htm
  • BoxesandArrows (information architecture)—www.boxesandarrows.com/
  • Webopedia (technology dictonary)—www.pcwebopaedia.com/
build strong relationships
Build Strong Relationships
  • Look for allies in project managers, project sponsors, developers, etc.
  • Be flexible
  • Choose your battles
  • Open your mind to an 80-percent solution
questions and answers

Questions and Answers

Thanks for joining us!

ad