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DOING BUSINESS WITH…

DOING BUSINESS WITH…. SINGAPORE. By: Suman. Objectives. Business Greetings Languages of Business Making Contact with Business People Verbal Communication Non-Verbal Communication Entertainment. Uniquely Singapore . Singapore is multilingual and multi-ethnic country.

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DOING BUSINESS WITH…

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  1. DOING BUSINESS WITH… SINGAPORE By: Suman

  2. Objectives • Business Greetings • Languages of Business • Making Contact with Business People • Verbal Communication • Non-Verbal Communication • Entertainment

  3. Uniquely Singapore • Singapore is multilingual and multi-ethnic country. • Population: 4.8 million in June 2006 • Chinese, Malays, and Indians • Political Overview: Republic • Parliamentary System of Government • Australia and Singapore are close in business relations

  4. MAP

  5. Flag

  6. Time Zone Source: Thorsen, Steffen. The World Clock Converter-Time Zone

  7. Night view of Singapore…

  8. Business Greetings • When introducing two people, state the name of the more important or more senior person first. • For example: “Chairman Lee, meet Mr. Jones.”

  9. Languages of Business • Official languages: • Malay • Chinese/Mandarin • Tamil • Most spoken: • English • Mandarin

  10. Making Contact • Senior business people tend to do business in a traditional, relationship- focused mode • Younger business people are more deal-focused. • Direct contact with younger business people. • Indirect approach with traditional business people.

  11. Verbal Communication • Most Singaporeans speak softly. • Loud talk is a sign of poor manners. • The word “yes” might not mean your counterpart agrees with you. • Avoid asking negative questions.

  12. Nonverbal Behavior • Expect a gentle handshake • Men usually wait for a woman to offer her hand first • Singaporeans sometimes smile to cover anxiety or embarrassment • When seated, be careful not to cross your legs

  13. Entertainment

  14. Robertson Quay

  15. Entertainment: Clarke

  16. Accommodations

  17. Food

  18. Summary • Forming a relationship with each group member is essential in conducting business in Singapore. • The Personal relationships you build is often considered more important than the company you represent

  19. References “Country Briefings-Singapore.” Economist.com 27 April 2007. 2 May 2007. < http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile- factsheet> “Culture of Singapore.” The Encyclopedia: Wikipedia. 14:41, 14 April 2007. “Doing Business with Singapore.” Worldbiz.com. 2007. 3 May 2007 <http://secure.authorize.net/gateway/transact.dll>. Singapore. Department of Statistics. Singapore Population.. 2007. 7 May 2007. <http://www.singstat.gov.sg/index.html> Thorsen, Steffen. Time and date.com. 2007. 7 May 2007 <http://www.timeanddate.com/timeconverter>

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