Educational impact
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EDUCATIONAL IMPACT. Lesson content. Advantages Disadvantages Qualifying Training Subjects Unfit training subjects Good tips Trainer’s tasks The role of a Moderator The role of a Technician The role of a co-Trainer. Advantages. Good VISIBILITY for EVERYBODY.

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EDUCATIONAL IMPACT

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Educational impact

EDUCATIONAL IMPACT


Educational impact

Lesson content

  • Advantages

  • Disadvantages

  • Qualifying Training Subjects

  • Unfit training subjects

  • Good tips

  • Trainer’s tasks

  • The role of a Moderator

  • The role of a Technician

  • The role of a co-Trainer


Educational impact

Advantages

Good VISIBILITY for EVERYBODY

EASYCOMBINATION of technological media

Possibility to REPLAY theSESSION

SHORT& to the point

NOCLASSROOM environment

NOTRAVEL


Disadvantages

Disadvantages

Good VISIBILITY for EVERYBODY

EASYCOMBINATION of technological media

Possibility to REPLAY theSESSION

SHORT& to the point

NOCLASSROOM environment

NOTRAVEL


Qualifying training subjects

Qualifying Training Subjects

PRODUCT basics

Product or feature update

Process EXPLANATION

Service description

ADMINISTRATIVE procedures

Administrative changes

On-the-job TRAINING with weekly skill trainings

TECHNICAL / project meetings


Unfit training subjects

Unfit training subjects

  • COMMUNICATIONtraining

  • Change MANAGEMENT

  • People/Team management

  • Conflict management

  • Time management

  • SALESTraining


Good t ips more complex subjects

Good tips: MORE COMPLEX SUBJECTS

1hr Introductory session with 1st assignment

Week 1

REVIEW assignment and prepare feedback

2nd session:

Communicate FEEDBACK

New subject + related assignment

Week 2

Review 2nd assignment and prepare feedback

3rd session:

Communicate

feedback

New subject + related assignment

Week 3

Review 3rd assignment and prepare feedback

4th

session:

Communicate

feedback

SUMMARIZE LEARNING


Trainer s tasks

Trainer’s tasks

Most Trainers might be used to work on their own; this might change for webinars!


The role of a moderator

The role of a Moderator

  • HELP the trainer with larger groups/(chat-)active participants

    • summarize the chat elements (e.g.Qs)

    • categorize them into topics

    • present them to the trainer & assure responses

  • MODIFY the trainer’s steps

    • based on trainee’s feedback

  • CONTRIBUTE content

    • based on experience/organizational position


The role of a technician

The role of a Technician

  • HELP trainers who are not well versed withIT equipment

  • MANAGE

  • the sign-up process of trainees

  • technical difficulties during the session

  • PREPARE the teaching environment

  • ADVISE Trainer how to use the various SW/HW elements


The role of a co trainer

The role of a co-Trainer

Some Training sessions might be run by moderators, using expertise from co-trainers

  • Help SUPPLY/CONTRIBUTE the required content

  • due to their experience/ organizational position

  • DELIVER pre-defined content

  • Reply to immediate

  • QUESTIONS/ ARGUMENTS

  • during on-line session


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