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2008 AmeriCorps Conference. Beyond Compliance: Informative Reporting. Find Out How You’re Doing Identify reporting challenges Discuss informative reporting Review sample report. Objectives. Track progress to achieve your results Identify and address problems

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Beyond compliance informative reporting

2008 AmeriCorps Conference

Beyond Compliance: Informative Reporting


Objectives

Find Out How You’re Doing

Identify reporting challenges

Discuss informative reporting

Review sample report

Objectives


Why do reporting

Track progress to achieve your results

Identify and address problems

Determine need to make changes

Determine effective activities & processes before committing resources to sustain

Why Do Reporting?



What happens from the very beginning of a project determines its eventual impact, long before a final report is issued



Initial review 1st period
Initial Review-1st Period

Are components in place and started?

Talk about: Selection, training, placement for members, staff, & site. Amount & findings of pre-service data [& outcomes if known]. Beneficiary selection. Member enrollment. Partners. Problems to address. Is it starting as planned?


Implementation review 2 nd 3 rd period
Implementation Review2nd & 3rd period

Are things being implemented as designed?

Talk about progress/changes in: activities, data collection & analysis [pre, mid , post], outcome benchmarks, staffing, member configuration, beneficiaries, training [member/staff/site], sites & partner commitments. Outcomes should be reported in this stage. Your plan for challenges or barriers.


Results review 4 th period
Results Review4th period

How did it all turn out?

Report final results [outputs & outcomes] and overall program findings. Address the exact target. Talk about partner meeting to discuss outcomes & continuous improvement strategies.



Typical Reporting Problems

  • Faulty Logic on PMW

    • Unclear/unfocused results

    • Activity doesn’t produce result

    • Targets not specific [amount of change]

    • Measures inappropriate


Typical Reporting Problems

  • Data Issues

    • Inadequate data collected

      • No baseline data—or too late

      • No data collected or not enough

    • Inappropriate Instrument

    • Data doesn’t address Target


Typical Reporting Problems

  • What’s Actually Reported

    • Processes not assessed to avoid problems

    • Data not analyzed &/or summarized

      • No discussion/breakout of data [pre]

      • Data dump—too much to decipher

    • Results/findings not summarized

      • Not concise, unfocused—no analysis


What Makes a Strong Report?

  • Conveys the status of the program

  • Reflects program planning and refining

  • Based on a strong PMW--logic model

  • Clear & focused on relevant information

  • Paints a picture—says something

  • Reflects a plan for data collection & reporting


A data plan establishes
A Data Plan Establishes:

  • Due dates and timelines

  • Adequate and sufficient data collection

  • Timely data collection

  • Who will aggregate & analyze data & when

  • You have aPlan!

    Data collection and analysis has to be seen as important to program operation


Areas of concern
Areas of Concern

  • Identify a highneedtargetgroup. Who really benefits from your service?

  • How much service is needed to achieve the results? What’s the dosage?

  • Importance of periodic assessment

  • Importance of being curious about the impact of your services

  • Develop a Data Plan


Reporting challenges to avoid

Losing the purpose of the report. It’s not just a funding requirement

Uninformative reporting about the process

Report doesn’t really reflect the program

Weak/no findings about results

Weak information about outcomes

Reporting Challenges to Avoid


Small group
Small Group

  • Review the sample report

  • Compare your report to the sample

  • Discuss how you might improve reporting

    • Do you have a data plan?

    • Are reports informative to you?

    • Do you report on program promises?

  • Be prepared to report to large group


Assessment sayings

What gets measured gets done.

If you can demonstrate results, you can win public support

If you can’t recognize what’s not working, you can’t correct it.

SOURCE: Osborne & Gaebler: Results Oriented Government, 1992.

Assessment Sayings


Don’t delay analysis of pre-service data

Compare actual to anticipated

Discuss comparison. What does it mean?

Interpret results so you know what to do

Be sure you can really get the data

Results should not be a surprise.

Say something!

Tips


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